Goat Gifts Reviews 

852
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning presentation and excellent quality of the items, noting that the chocolate bouquets look even better than expected and make wonderful presents for loved ones. People also appreciate the reliable service and prompt shipping, with many mentioning that packages arrive safely and right on schedule for birthdays and special occasions. Some reviewers were not happy with delivery times, mentioning that packages occasionally arrived a few days later than scheduled and caused inconvenience. A few consumers also pointed out occasional issues regarding incorrect items or missing personal messages on their orders.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing items as stunning, beautifully presented, and... See more

Delivery service

People report positive experiences with delivery_service, noting that items arrive promptly and on the... See more

Order

Clients share positive opinions on order, noting that the website is easy to navigate and the process is... See more

Quality

Users describe satisfaction with product quality, reporting that items arrived stunning, beautifully... See more

Service

Consumers find service to be positive, highlighting efficient delivery and wonderful experiences. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful products with fair pricing, quick delivery times and well packaged. Rather than buying real cut flowers that look rubbish after a few days, buying these Blue glitter roses means my Fiancee... See more

Rated 5 out of 5 stars

It was great to find a product that matched what was required, which included a good selection of items for a decent price. ie, teddy, chocolates, flowers n card. Wonderful service and quick despatc... See more

Rated 5 out of 5 stars

I ordered a chocolate bouquet for my daughters birthday and all I can say is WOW It is absolutely beautiful Delivery was very quick Bouquet was packed very well especially as it was undamaged... See more

Rated 5 out of 5 stars

Accidentally put the wrong address luckily contacted before it was shipped but they got back so quickly. Delivery was quick literally was on her birthday. My aunt loved it all it was amazing, thank yo... See more


Company details

  1. Confectionery
  2. Gift Shop

Written by the company

A confectionary company, specialising in personalised gifts, creating the most unique and quality gifts for your loved ones every time!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

852 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(852)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great find

What a great find! Delivered next day and beautiful.Will definitely be using again as such good value and perfect combination for every occasion.

March 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing bouquet 💐

Absolutely made up with my bouquet , arrived next day as stated , with no issues . Would definitely recommend and reorder from them .
My sister is going to love it 😀

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing gift!

I ordered extra large and it was stunning! A great idea for a different type of bouquet. It gave it for a sixteenth birthday and the recipient loved it!

March 18, 2025
Unprompted review
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Rated 5 out of 5 stars

My wife loved the bouquet

My wife loved the bouquet. Being a man I thought the flowers were going to be real and was worried about what state the would arrive in. The artificial roses were great, very well made and with the choclates it was very good.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

Still didn't receive my order

Still didn't receive my order.
What I have to do now?

March 15, 2025
Unprompted review
Goat Gifts logo

Reply from Goat Gifts

Hi,

As per the tracking, Royal Mail tried to deliver but no one was home multiple times. They then got delivery information provided to them asking for delivery at a later date.

If you need further assistance, please contact support@goatgifts.co.uk

Kind regards

Rated 1 out of 5 stars

Ordered from the company based on…

Ordered from the company based on reviews. Order didn't arrive, no response from the company on phone or email.

Warning, I suspect this could be a scam company so try to speak to a person before you pay any money.

I have emailed support and left messages on the website phone number. No response from anyone. Check the delivery, it wasn't the order or correct name so the gift was not delivered. If this is a valid company why won't they respond to my emails of return my calls? I have sent multiple emails with screenshots showing the order was not delivered.

March 8, 2025
Unprompted review
Goat Gifts logo

Reply from Goat Gifts

Hi,

Your order was delivered on the 12th (as per your preferred delivery date) and we have no emails or calls that have not been responded to and none of which from yourself.

Of course we are not a scam company as can be seen for our many years of trading, not only on our website but on various other platforms, so please ensure all information is in hand before leaving such a review.

Please email support@goatgifts.co.uk if you require any further assistance.

Update - we have no emails or calls from yourself. We have asked you to email again on support@goatgifts.co.uk but still nothing. We of course would love to assist you further but have no communication from yourself. The tracking clearly shows delivered to the address provided with photo proof on the 12th as requested.

Kind regards

Rated 5 out of 5 stars

Fantastic Gifts

Beautiful gifts, lots of variety. I bought this for my mum and she absolutely loves it. Delivery was early and all round fantastic service.
Definitely recommed

March 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely Gorgeous

Absolutely Gorgeous, I asked for yellow roses and wow at first I thought they were real when my mother showed me, my mother loved it and I will definitely order from Goat Gifts again and recommend 100%
Thank you

March 5, 2025
Unprompted review
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Rated 4 out of 5 stars

Kinder Assorted Explosion Bouquet

Kinder Assorted Explosion Bouquet. Very good value for money, I have bought this for my daughters birthday as she's partial to a bit of chocolate 🍫 this is arranged really nicely in a flower box, arrived quickly but it did have a fine white dust on it (easy to wipe off though)

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

So pleased

So pleased. The chosen item was better than the photos. The whole process was so smooth. I definitely recommend in terms of quality and price.

February 26, 2025
Unprompted review
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Rated 5 out of 5 stars

My first time using your gift site

My first time using your gift site, but my friends were absolutely delighted with the gift, contents and presentation.
Will definitely use your site again.
Remember weekday deliveries only.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery delay

It was delivered 3 days after Valentine's day. I contacted the company by e-mail and chat and had no answer at all. Terrible service!

February 14, 2025
Unprompted review
Goat Gifts logo

Reply from Goat Gifts

Hi Dan,

Sorry to hear this. If you ordered after the 8th February - it was made clear it wouldn’t arrive in time for Valentine’s Day.

In regards to the email and chat, we haven’t received any chat or emails as they are monitored daily. Please ensure you have emailed support@goatgifts.co.uk and we will be happy to assist.

Kind regards

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