It was my friends Birthday and I knew she adored these truffles / choccie treats ! So I ordered what I thought she would like and stupidly input the wrong delivery address! I thought oh no - I’d be un... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m not usually a fan of truffles, but Monty Bojangles truffles are delicious! I have a dairy intolerance and had never heard of this brand before being gifted three boxes of vegan flavours - Cocoa Ni... See more
Company replied
Absolutely delicious! I tried a mixed box of Monty Bojangles truffles and genuinely couldn’t put them down (RIP waistline). Every flavour was indulgent, but Berry Bubbly was hands down my favourite! T... See more
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Ordered the mix box of 9 different flavours. These truffles are my absolute fave! They have a dark rich yet sweet and creamy taste. Each flavour is an experience and I normally get them from normal su... See more
Company replied
Company details
Written by the company
At Monty Bojangles, we create exceptional confectionery designed to bring joy and delight to chocolate lovers everywhere. We believe treats should be fun, indulgent, and, above all, enjoyed without hesitation - because great truffles are meant to be scoffed! Our mission is to deliver irresistibly delicious chocolatey truffles that ignite the senses and transport you to a world of pure indulgence. With a wide range of beautifully designed gift boxes, sharing packs, and Cat Tins, Monty Bojangles brings together unique flavours, textures, and creativity to make every chocolatey moment a celebration of pure, enjoyment.
Contact info
Legion House, 75 Lower Rd, Kenley, CR8 5NH, Surrey, United Kingdom
- 02086685261
- info@montybojangles.com
- montybojangles.com
4.5
Excellent
67 reviews
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This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Extremely helpful customer service
Extremely helpful customer service. Excellent gift, beautifully packaged. Prompt careful delivery.
June 2, 2026
Reply from montybojangles.com
Hi Pam,
Thanks so much for leaving this lovely feedback. We're so pleased you had a positive experience ordering our truffles :)
Laura, The Monty Bojangles Team
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Fantastical?
The truffles were actually ok. Berry bubbly was my least favourite, flutter scotch was really nice... only problem was there are 12 berry bubbly in a box and only one each of the other two. Not much of a variety, shame.
June 6, 2026
Unprompted review
Reply from montybojangles.com
Hi Drew,
Thanks for taking the time to leave this feedback and please accept our apologies that the flavour mix was not acceptable. If you'd like to email us info@montybojangles.com we'd be happy to send you some truffles to make up for this.
Laura, The Monty Bojangles Team
It was my friends Birthday and I knew…
It was my friends Birthday and I knew she adored these truffles / choccie treats ! So I ordered what I thought she would like and stupidly input the wrong delivery address! I thought oh no - I’d be unable go amend as I’d probably have to liaise through a call centre , on line or AI robot - but no , I reached Laura Bilk on the telephone and she immediately resolved the issue with kindness warmth and professionalism. She even acknowledged everything through email to set my mind at ease - what fantastic customer service ! Thanks team for an amazing product, A1 service and for fantastic customer service LAURA -
June 4, 2026
Unprompted review
Reply from montybojangles.com
Hi Neil,
Thank you so much for taking the time to leave this lovely feedback! I'm so pleased I was able to help you with your query and put your mind at ease. I hope your friend enjoyed her birthday truffles (a fab gift!)
Laura, The Monty Bojangles Team
Ordered a three box gift box
Ordered a three box what i thought was a gift box, arrived in that packaging squashed. Disappointing.
Edited to say thank you very much to MonytBojangles for replacing said chocolates, I was too hasty to leave a review as once they were aware of issue they resent them better packaged complete with gift card
May 10, 2026
Reply from montybojangles.com
Hi Susie,
Thanks for taking the time to leave us your feedback. I'm sorry to hear your parcel arrived squashed. We'd love to put it right & send you out a replacement - just email us info@montybojangles.com and we'll get this sorted :)
Laura, The Monty Bojangles Team
Reply from montybojangles.com
Hi Barbara,
Thanks so much for leaving this feedback. We're so pleased to hear of your experience with us!
Laura, The Monty Bojangles Team
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Awful experience
Awful experience. Bought a trio pack for £25 which I thought was extortionate. Then found the exact same thing on Amazon for £13 so contacted Monty Bojangles to cancel the order. Was ignored. Still yet to receive a response. Received the order I no longer wanted. Then, just to rub salt in, sent an automatic feedback email. Still yet to receive a reply...
May 15, 2026
Unprompted review
Reply from montybojangles.com
Hi Louise,
We're really sorry to hear that this has been your experience with us, it definitely doesn't sound like our usual high standards.
The bundles available on our website are bespoke packed boxes that can be personalised with any combination of our 14 delicious flavours including a complimentary personalised note card which is a unique offering vs other retailers. We completely understand if you prefer to purchase your Monty Bojangles treats through another retailer, but if you’re ever looking for personalised boxes or something a little more tailored, our website is the best place to find them.
I've taken a look into your request and have seen that our response to your email on the 6th of May wasn't delivered, please accept my apologies for this. I'd like to reassure you we take all customer queries seriously and I've sent you another email outlining our response.
We hope this resolves everything for you and please don't hesitate to get in touch if you have any further questions.
Laura, The Monty Bojangles Team
These chocolates are absolutely…
These chocolates are absolutely wonderful.
The first website is great. A good variety of flavours.
May 6, 2026
Reply from montybojangles.com
Hi Janet,
Thanks so much for this wonderful feedback. We're so pleased you love our chocolatey truffles :)
Laura, The Monty Bojangles Team
The perfect gift!
I bought these for my partner for Easter - he loves chocolate, but also loves trying new flavours, so I bought him a selection box and he was so pleased with the variety! The chocolates were themselves, beautifully crafted, but also came in stunning illustrated boxes. So unusual and memorable, will definitely buy these again!
March 31, 2026
Reply from montybojangles.com
Hi Sarah,
Thanks for sharing this lovely feedback. We're so glad to hear your partner enjoyed the selection of chocolatey truffles - what a great gift!
Laura, The Monty Bojangles Team
Great customer service
Very happy with the customer service we received from the team, particularly Laura, when we were having difficulties placing a corporate order. The issues were resolved collaboratively and quickly, so we could get our order out on time. Many thanks!
April 20, 2026
Unprompted review
Reply from montybojangles.com
Hi Clair,
Thanks so much for this lovely feedback! It was a pleasure to help you with your order and I'm pleased we managed to sort it effectively :)
Laura, The Monty Bojangles Team
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Bought as a present.
Bought this as a present and it arrived very quickly beautifully presented.
April 8, 2026
Reply from montybojangles.com
Hi Barbara,
Thanks for sharing this lovely feedback and we're glad to hear you were happy with your truffle bundle box - they do make fabulous gifts :)
Laura, The Monty Bojangles Team
Succulent and extremely tasty
Succulent and extremely tasty! proper chocolate that melts exactly as it should and the most amazing flavours. I don't eat much chocolate these days, for these, I make an exception! Sit back with a hot drink of choice and make the most of the amazing, chocolaty experience.
April 8, 2026
Reply from montybojangles.com
Hi Tricia,
Thanks for sharing this wonderful feedback with us. We're so pleased to be the choccy you make an exception for - we definitely think our truffles are worth every bite :)
Laura, The Monty Bojangles
Fantastic customer service!
April 14, 2026
Unprompted review
Reply from montybojangles.com
Hi Kate,
Thanks for sharing this - we're so pleased you had a great experience with our customer service.
Laura, The Monty Bojangles Team
Disappointed...
I was gifted a montybojangles Flutterscotch Easter Egg, I have previously been gifted truffles and was initially underwhelmed, but came to be a convert.
The Easter Egg was, unfortunately, quite a disappointment; the 6 tiny flutterscotch truffles were delightful, but the egg itself was underwhelming at best (actually, I found it unpleasant)..it was just very, very ordinary milk chocolate.
April 9, 2026
Unprompted review
Reply from montybojangles.com
Hi Lynda,
Thanks for sharing this with us - we value all feedback at Monty Bojangles and will take your comments about our Easter Egg on board. We're glad to hear you enjoyed our truffles, these are our speciality and we hope you get to try a few more of our flavours :)
Laura, The Monty Bojangles Team
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Yummy truffles with an unusual array of flavours
Quality yummy truffles with an unusual array of flavours, and not overpriced.
Packaging could be improved as presentation box and one box of truffles arrived damaged - obviously doesn’t affect the quality of the contents, but a shame when bought as a gift.
March 24, 2026
Reply from montybojangles.com
Hi,
Thank you for leaving this lovely feedback. We're pleased you enjoyed our truffles and the variety of flavours. I'm sorry to hear one of the boxes arrived damaged - if you'd like to email us info@themontybojanglesco.com we'd be happy to send you a replacement box - we know it's important to get gifts just right!
Laura, The Monty Bojangles Team
The box
Love your chocolate, have since I first tried it, only a little disappointed my order didn't come in one of your signature boxes,
March 31, 2026
Reply from montybojangles.com
Hi Sandra,
Thanks for taking the time to share this feedback! We're glad you're a fan of our chocolatey truffles and sorry to hear you were disappointed with the packaging. If you'd like to discuss this further please contact us via email info@themontybojanglesco.com and we'd be happy to help.
Laura, The Monty Bojangles Team
Fantastic truffles.
I was given a box of truffles for Mother’s Day, what a wonderful box of chocolates. Every chocolate had a lovely flavour. I couldn’t pick a favourite as very one was so delicious. Looking forward to getting some more! Excellent chocolates. I highly recommend them.
March 15, 2026
Unprompted review
Reply from montybojangles.com
Hi Kaye,
Thank you so much for sharing this lovely feedback with us. We're so glad our truffles were able to be part of your Mother's Day celebrations and pleased you're a fan of our variety of flavours!
Laura, The Monty Bojangles Team
Ordered the mix box of 9
Ordered the mix box of 9 different flavours. These truffles are my absolute fave! They have a dark rich yet sweet and creamy taste. Each flavour is an experience and I normally get them from normal supermarkets. Some of the flavours I chose aren't available normally so I wanted to try in an excuse to treat my husband who also loves them! Will continue to be a customer!
March 2, 2026
Reply from montybojangles.com
Hi Naila,
Thank you for sharing this lovely feedback with us! We're so glad to hear you're a fan of our truffles and that you've enjoyed trying our different flavours. What a great excuse to treat your husband :)
Laura, The Monty Bojangles Team
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Totally amazing taste bud experience
They make the best chocolate truffles ever. Even better, they do Dairy free options.
March 16, 2026
Reply from montybojangles.com
Hi Mary,
Thanks so much for this lovely feedback. We're so happy you love our chocolatey truffles and our vegan options!
Laura, The Monty Bojangles Team
Fantastic and delicious
I loved I could make my own choice and the box is really lovely. The delivery was great and the customer service was really helpful as I needed it as a gift
March 6, 2026
Reply from montybojangles.com
Hi,
Thanks for sharing this lovely feedback with us! We're so pleased to hear you're happy with your truffles :)
Laura, The Monty Bojangles Team
Reply from montybojangles.com
Hi Michelle,
Thanks for this wonderful feedback. We completely agree with you - so worth it!
Laura, The Monty Bojangles Team
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