GobyMeds Reviews 464

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting that interactions are pleasant and helpful, often resolving issues quickly and effectively. Many people appreciate the prompt delivery of their orders, with medications arriving quickly and well-packaged, often exceeding initial expectations. The ordering process is described as easy and efficient, with good communication throughout, making the overall service experience highly satisfactory. However, some reviewers were not happy with customer service, mentioning difficulties in getting responses or receiving conflicting information, leading to frustration and a sense of being unheard. A few other people also felt that the product quality was inconsistent, with some receiving medications that appeared questionable or had issues with packaging, such as melted ice packs.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

Customers consistently note ambiguous experiences with product, with some praising its effectiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting great service, quick... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and seamless, from... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have tried other sites to get glp-1 medication before and had very little results, often times I felt as if I hadn't taken any medication at all. But the experience with GobyMeds has been amazing! I... See more

Company replied

Rated 5 out of 5 stars

The experience in starting my health and weight loss journey was made extremely easy using Goby. I looked at many company’s that handle GLP~1s and semiglutides. Goby has the best prices and no hidd... See more

Company replied

Rated 5 out of 5 stars

Best price I found. Professional service. Clear and concise information on their website. Faster delivery than they said. After reviewing a dozen online weight loss websites and losing money on one,... See more

Company replied

Rated 4 out of 5 stars

So far, my experience here has been everything i hoped it would be. Simple, easy to navigate, and a very friendly care team. I have been on semaglutide since Jan and have had no hiccups with ordering... See more

Company replied


Company details

  1. #19 of 44 best companies in Online Prescription Medication Vendor

Written by the company

Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.

Transparent and easy-to-understand pricing

Free Consultation and Shipping

Trusted Access to Personalized Weight Loss & Wellness Medications

Contact info

Promotion box for GobyMeds

Start your weight loss journey today

Weight Loss, Anti-Aging & Metabolic Health: Easy Online consultation

4.5

Excellent

TrustScore 4.5 out of 5

464 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy process

Easy process, meds came quickly.

April 30, 2026
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Reply from GobyMeds

That's exactly what we like to hear! Wish you the best on your weight loss journey with us :)

Rated 5 out of 5 stars

It would be nice if you could have a Spanish verison

It would be nice if you could have a Spanish version I am Spanish speak and had to have someone help me sign up

April 29, 2026
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Reply from GobyMeds

Thank you so much for leaving us a kind review! I will forward this over to our dev team because we agree that would be helpful!

Rated 4 out of 5 stars

The intake process was fast

The intake process was fast. I have a doctor that knows I’m on GLP1’s so I appreciate no test redundancy. What doesn’t work for me is the prescription dosage. I’d much lower than I expected.

April 29, 2026
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Reply from GobyMeds

Hey, thanks for taking the time to leave us a kind review! Please feel free to reach out to our customer support team, and we should be able to get this taken care of for you.

Rated 5 out of 5 stars

Timely responses

Timely responses, clear instructions, user-friendly website, competitive pricing, consistent communication. I’m very appreciative of no ‘member’ dues!

May 4, 2026
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Reply from GobyMeds

Thank you for the great review! We hate membership fees too!

Rated 5 out of 5 stars

GobyMeds has done what others promised

I have tried other sites to get glp-1 medication before and had very little results, often times I felt as if I hadn't taken any medication at all. But the experience with GobyMeds has been amazing! I was able to get Ozempic compounded with B vitamins which really helped keep nausea away and my energy up, in the short time I've used the meds from Goby I have lost more weight than I did in months on competitors meds. I feel amazing and am seeing the results I wanted!

April 20, 2026
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Reply from GobyMeds

Thanks so much Lottie for the kind review!

Rated 5 out of 5 stars

Great service

Arrive on time and everything was perfect. Thank you.

May 4, 2026
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Reply from GobyMeds

Thank you for being our customer!

Rated 5 out of 5 stars

Quick online intake / telehealth

Quick online intake / telehealth. And fast shipping. I was a little Leary about entering my payment information prior to approval but all went well. Shipping was quick as well. Thank you.

April 27, 2026
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Reply from GobyMeds

Thanks so much for taking time to leave us a kind review!

Rated 5 out of 5 stars

This was great!

April 27, 2026
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Reply from GobyMeds

Thanks so much Sara! Wish you the bets on your weight loss journey with us!

Rated 5 out of 5 stars

The experience in starting my health…

The experience in starting my health and weight loss journey was made extremely easy using Goby. I looked at many company’s that handle GLP~1s and semiglutides. Goby has the best prices and no hidden costs. The entire process from opening the site, filling out my health issues, talking to the doctor and receiving and taking my first dose was only six days.

May 2, 2026
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Reply from GobyMeds

That is exactly what we strive for! Good luck on your weight loss journey with us!

Rated 5 out of 5 stars

Fast response to my questions

Fast response to my questions, and whole experience from first step to receiving my order was very prompt.

April 25, 2026
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Reply from GobyMeds

Perfect! We wish you the best on your weight loss journey with us!

Rated 1 out of 5 stars

The medication arrived warm. The ice gel melted and the whole package felt as it was exposed to high temperature. The vial is warm . This is unsafe to inject as it supposed to be kept cold

Just received the Medication and the gel that protected from keeping from heat was melted and hot to the touch . I got the vial out of the container and it feels warm as well. I am concerned of injecting this medication as is temperature sensitive.

May 1, 2026
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Reply from GobyMeds

We understand why this can be concerning, but in most cases your medication is still safe to use.

Your shipment does not need to arrive cold to the touch. Ice packs are included to help limit heat exposure during transit, but they may be melted by the time your package arrives. A melted or warm ice pack does not mean your medication has been compromised and is expected.

Our partner pharmacies test their medications to ensure tolerance of normal shipping conditions, including exposure to elevated temperatures. Once received, please place your medication in the refrigerator and continue following your prescribed treatment plan.

If your medication arrived damaged, leaking, discolored, visibly contaminated, or was exposed to extreme heat for an extended period, please contact our support team and include photos if possible.

Rated 2 out of 5 stars

Can't get answers at all takes forever…

Can't get answers at all takes forever for responses , forever to receive the meds I only received one month don't know what I paid or how I get the next month ... the dose is way to low can't speak to anyone .

April 29, 2026
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Reply from GobyMeds

Hey there, sorry for the delay in response. The care team was a little backed up over the weekend due to a massive influx of orders and will absolutely reply to the message and customer support! You can always review your information in your patient portal to see your order receipt. Your patient portal is located at https://my.gobymeds.com

We will be happy to assist in any way that we can, and a member of our care team should be reaching out to you.

Rated 5 out of 5 stars

Great customer service

Great customer service. Meds came quick and as described.

April 25, 2026
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Reply from GobyMeds

Exactly what we strive for! Please feel free to reach out to our care team if we can help in any way at all!

Rated 4 out of 5 stars

The quickness of filling my order

The quickness of filling my order! Just didn’t realize it would be coming from a different pharmacy than yall

May 1, 2026
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Reply from GobyMeds

Hi Pamela, thanks for taking the time to leave a kind review. At the time of placing orders, you can see exactly what pharmacy your medications are coming from, and if you have a preference, you can choose their period. If we can help out in any way, please feel free to reach out to our care team, and we will get you taken care of!

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