GoDay.ca Reviews 

3,964
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding it highly beneficial for emergency financial needs and appreciating flexible payment options. The customer service team is frequently highlighted for being quick, responsive, and understanding [R4-S2, R5-S1, R10-S2, R22-S3, The user experience is often described as fast, easy, and straightforward, providing quick funding after approval. However, some customers experienced slow response and approval times, noting delays in communication and receiving funds. A few also reported payment processing issues, including unexpected NSF fees or unacknowledged partial payments.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising its speed, efficiency, and helpfulness,... See more

Customer service

Consumers find customer service to be positive, often describing it as great, quick, and easy to deal with,... See more

Payment

Clients share ambiguous opinions on payment, with some reporting smooth processes, quick approvals, and fast... See more

User experience

Customers consistently note positive experiences with user experience, describing it as easy,... See more

Response time

Reviewers mention ambiguous feedback about response times, with many customers expressing frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There has been problems with the IBV connecting sometimes it just sit and spins. I have to try a few times? Customer service is pretty quick though in making decisions.

Company replied

Rated 4 out of 5 stars

So far it has been great and we were happy to get that loan as we're not approved all of the other companies we tried really greatful and thankful you approved us so we can get a little bit of food to... See more

Company replied

Rated 5 out of 5 stars

As a Goday client, I have experienced the service that is most rewarding for my needs when an emergency occurs, and that is more often than ever before. What I most like about Goday is that they let y... See more

Company replied

Rated 5 out of 5 stars

Great experience with GoDay! They were very fast, honest, and responsive throughout the entire process. Communication was clear, they were flexible with my needs, and there were no hidden fees — e... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Borrow up to $1500 from your computer or smartphone and get the funds quickly and efficiently. Our process is fast, secure, and 100% online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,964)

458 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spammed with e-mails after signing up - Cannot unsubscribe

Set up my account to check eligibility on July 1st, have received 15 e-mails from July 1st to July 8th now asking me to finalize a loan I do not want. I have unsubscribed from the e-mails, and sent an e-mail to customer support that I have no desire to be spammed twice a day with this. Nothing has changed.

Update on July 25, 2026... still receiving e-mails after unsubscribing and sending a request for the e-mails to cease. It has now crossed the point where any excuse of "3-7 days for changes to take effect" could be even remotely a reasonable excuse. This is a combination of negligence, and likely malice.

July 7, 2026
Unprompted review
GoDay.ca logo

Reply from GoDay.ca

Hello, Thank you for your review! We are sorry to hear this, we will look into your account further to provide you a better service.

Rated 2 out of 5 stars

Customer Experience not Great

In the past I have had a couple of good experiences, but the bank verification invariably does not work and has to be repeated multiple times. Even when the website says it has worked, I'll get an email saying I still need to verify my bank details. They don't seem to follow their own time lines. I've uploaded documents and they seem to ignore. I'll get emails that claim I've been approved and then still wait for another 24 or 48 hours for any actual replies. Customer service is rarely actually helpful and emails are rarely responded to. People turn to this service when they are stuck with an unexpected bill or expense and it really isn't a very effective tool to solve that problem.

July 5, 2026
Unprompted review
GoDay.ca logo

Reply from GoDay.ca

Thank you for your feedback. A recent system update caused some temporary issues, and we sincerely apologize for the inconvenience. Everything has now been fully resolved. We truly appreciate your business and are dedicated to improving our service for you.

Rated 1 out of 5 stars

In an update to my experience

In an update to my experience. I was finally paid; however, I couldn't make the whole payment after 2 months of no payments. I sent a partial payment, to which GoDay responded, saying I hadn't paid anything, and outright said I was intentionally not paying them.

I have sent another partial payment this month, and they're intentionally not accepting it.

I am beyond done with this dehumanizing behaviour from GoDay, and I have retained pro bono legal aid to look at my options. Don't go to them, it won't help. Nobody there cares about you. It's just monsters or truly inept people. Nobody can intentionally suck this much at their jobs.

July 6, 2026
Unprompted review
GoDay.ca logo

Reply from GoDay.ca

Thank you for your review. We would like the opportunity to discuss this with you further. Please contact us at 888-984-6329 to speak with a customer service representative today.

Rated 5 out of 5 stars

Fast & Worry Free

Fast, friendly service. Everything went smoothly from application to payment.

June 27, 2026
GoDay.ca logo

Reply from GoDay.ca

Thanks for your feedback! We’re happy to know you had a great experience from start to finish.

Rated 1 out of 5 stars

Don’t trust this company

Don’t trust this company. They have the worst customer service /support. Use icash , pay2day, speedy cash , moneymart , loan express instead. They double charged me and never gave me a response.

They should be out of business. Complete scammers !

July 3, 2026
Unprompted review
GoDay.ca logo

Reply from GoDay.ca

Thank you for your review. We would like the opportunity to discuss this with you further. Please contact us at 888-984-6329 to speak with a customer service representative today.

Rated 3 out of 5 stars

Very hard to get support

It’s a fine service when everything goes great, but as soon as there are issues it’s impossible to get support their bank verification is extremely unreliable and reaching someone by phone can be impossible after 15 minutes it just transfer to voice mail and emails are never answered. If you try another department you can get through it literally seconds.

June 28, 2026
Unprompted review
GoDay.ca logo

Reply from GoDay.ca

Thank you for your feedback. A recent system update caused some temporary issues, and we sincerely apologize for the inconvenience. Everything has now been fully resolved. We truly appreciate your business and are dedicated to improving our service for you. We look forward to working with you again soon!

Rated 5 out of 5 stars

Good Company

Easy to borrow

June 23, 2026
GoDay.ca logo

Reply from GoDay.ca

Thanks for choosing GoDay and sharing your experience!

Rated 1 out of 5 stars

No rspinse to phone calls or emails!

I applied for a loan on Friday. It said and still says 4 days later it is under review. I have called and emailed numerous times. No response to either. Ive been using GoDay for years, and never had a problem. I am really upset with no rsponse!

June 26, 2026
Unprompted review
GoDay.ca logo

Reply from GoDay.ca

Thank you for your review. We recently completed a system upgrade that caused some temporary issues, and we sincerely apologize for the inconvenience. These issues have now been resolved. We truly value your business and are always working to improve our service for you. We look forward to serving you again soon!

Rated 1 out of 5 stars

Not answering calls since yesterday

Not answering calls since yesterday. Paid in full by etransfer but my account says otherwise. Now the scheduled payment is coming out again even if I already paid

June 30, 2026
Unprompted review
GoDay.ca logo

Reply from GoDay.ca

Hello, Thank you for your review! We are sorry to hear this, we will look into your account further to provide you a better service.

Rated 1 out of 5 stars

System is down 24+hrs & no call backs.

System is down all day Sunday.
Days with payment not updated on acct.
Nobody answers the phone or if they do they can't process anything.
It's not quick and stressful waiting in limbo.

June 28, 2026
Unprompted review
GoDay.ca logo

Reply from GoDay.ca

Thank you for your review. We would like the opportunity to discuss this with you further. Please contact us at 888-984-6329 to speak with a customer service representative today.

Rated 5 out of 5 stars

I have been along time Customer and…

I have been along time Customer and always felt that I was appreciated

June 27, 2026
GoDay.ca logo

Reply from GoDay.ca

We’re proud of our team — thanks for noticing and taking the time to leave a review!

Rated 5 out of 5 stars

I love GoDay!

Quick reapply.
Simple application.
Thank you!!

June 26, 2026
GoDay.ca logo

Reply from GoDay.ca

We really appreciate the recommendation! So glad we could make things quick and easy for you.

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