There has been problems with the IBV connecting sometimes it just sit and spins. I have to try a few times? Customer service is pretty quick though in making decisions.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
GoDay always approves. I overspend on certain things and GoDay lends up to half of my income. But, every three approved loan I get an option to extend my payment. There is never any penalty to pa... See more
Company replied
The whole application process took a day. Although I wasn't approved for the amount I asked for I understood why. The customer service agent I spoke with was very friendly and professional. If I fi... See more
Company replied
Great experience with GoDay! They were very fast, honest, and responsive throughout the entire process. Communication was clear, they were flexible with my needs, and there were no hidden fees — e... See more
Company replied
Company details
Information provided by various external sources
Borrow up to $1500 from your computer or smartphone and get the funds quickly and efficiently. Our process is fast, secure, and 100% online.
Contact info
121 Richmond Street West, M5H 2K1, Toronto, Ontario, Canada
- 1-888-984-6329
- customerservice@goday.ca
- goday.ca
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GoDay.ca
Thank you! We're so glad our team could provide the service you deserve.
Reply from GoDay.ca
That’s what we aim for — fast and easy! Thanks for the great review.
Always get my money right away
Always get my money right away. Payback is easy and renewal is even easier.
July 22, 2026
Reply from GoDay.ca
Your feedback is valued. Thanks for sharing!
Always professional!
They were there for when I needed an emergency loan. Always been polite and
Helpful. Will definitely be returning when I need them. Thanks goDay!
June 18, 2026
Reply from GoDay.ca
Thank you for sharing your feedback. We hope to see you again soon.
Wonderful customer support and very…
Wonderful customer support and very reliable services. Amazing company.
October 5, 2025
Reply from GoDay.ca
That means a lot to us — we’ll be ready to help when you need us again!
So far im not so sure I’ve been waiting…
So far im not so sure I’ve been waiting quite a while now for my loan to be approved says they’ll get back to me in a couple minutes and I haven’t heard a thing and I keep refreshing and even reached out on email no response
July 15, 2026
Unprompted review
Reply from GoDay.ca
Hello, Thank you for your review! We are sorry to hear this, we will look into your account further to provide you a better service.
Been a long time client, don’t apply
Been a long time client. All of a sudden they are requesting an update to my Employment info and sending numerous requests for it - must be automated in addition I thought it was resolved as I received a request to sign my agreement due to date change from the delay…so I did, and now I continue to receive the automated email to resign the contract!! After numerous emails, calls (where I can only leave a message?!). NO response or explanation. I suggest using iCASH in future.
Contrary to the reply below, it has not been fixed!!
April 9, 2026
Reply from GoDay.ca
Thank you for your feedback. A recent system update caused some temporary issues, and we sincerely apologize for the inconvenience. Everything has now been fully resolved. We truly appreciate your business and are dedicated to improving our service for you.
Spammed with e-mails after signing up - Cannot unsubscribe
Set up my account to check eligibility on July 1st, have received 15 e-mails from July 1st to July 8th now asking me to finalize a loan I do not want. I have unsubscribed from the e-mails, and sent an e-mail to customer support that I have no desire to be spammed twice a day with this. Nothing has changed.
Update on July 25, 2026... still receiving e-mails after unsubscribing and sending a request for the e-mails to cease. It has now crossed the point where any excuse of "3-7 days for changes to take effect" could be even remotely a reasonable excuse. This is a combination of negligence, and likely malice.
July 7, 2026
Unprompted review
Reply from GoDay.ca
Hello, Thank you for your review! We are sorry to hear this, we will look into your account further to provide you a better service.
Customer Experience not Great
In the past I have had a couple of good experiences, but the bank verification invariably does not work and has to be repeated multiple times. Even when the website says it has worked, I'll get an email saying I still need to verify my bank details. They don't seem to follow their own time lines. I've uploaded documents and they seem to ignore. I'll get emails that claim I've been approved and then still wait for another 24 or 48 hours for any actual replies. Customer service is rarely actually helpful and emails are rarely responded to. People turn to this service when they are stuck with an unexpected bill or expense and it really isn't a very effective tool to solve that problem.
July 5, 2026
Unprompted review
Reply from GoDay.ca
Thank you for your feedback. A recent system update caused some temporary issues, and we sincerely apologize for the inconvenience. Everything has now been fully resolved. We truly appreciate your business and are dedicated to improving our service for you.
In an update to my experience
In an update to my experience. I was finally paid; however, I couldn't make the whole payment after 2 months of no payments. I sent a partial payment, to which GoDay responded, saying I hadn't paid anything, and outright said I was intentionally not paying them.
I have sent another partial payment this month, and they're intentionally not accepting it.
I am beyond done with this dehumanizing behaviour from GoDay, and I have retained pro bono legal aid to look at my options. Don't go to them, it won't help. Nobody there cares about you. It's just monsters or truly inept people. Nobody can intentionally suck this much at their jobs.
July 6, 2026
Unprompted review
Reply from GoDay.ca
Thank you for your review. We would like the opportunity to discuss this with you further. Please contact us at 888-984-6329 to speak with a customer service representative today.
Fast & Worry Free
Fast, friendly service. Everything went smoothly from application to payment.
June 27, 2026
Reply from GoDay.ca
Thanks for your feedback! We’re happy to know you had a great experience from start to finish.
Reply from GoDay.ca
That means a lot to us — we’ll be ready to help when you need us again!
Don’t trust this company
Don’t trust this company. They have the worst customer service /support. Use icash , pay2day, speedy cash , moneymart , loan express instead. They double charged me and never gave me a response.
They should be out of business. Complete scammers !
July 3, 2026
Unprompted review
Reply from GoDay.ca
Thank you for your review. We would like the opportunity to discuss this with you further. Please contact us at 888-984-6329 to speak with a customer service representative today.
Very hard to get support
It’s a fine service when everything goes great, but as soon as there are issues it’s impossible to get support their bank verification is extremely unreliable and reaching someone by phone can be impossible after 15 minutes it just transfer to voice mail and emails are never answered. If you try another department you can get through it literally seconds.
June 28, 2026
Unprompted review
Reply from GoDay.ca
Thank you for your feedback. A recent system update caused some temporary issues, and we sincerely apologize for the inconvenience. Everything has now been fully resolved. We truly appreciate your business and are dedicated to improving our service for you. We look forward to working with you again soon!
Reply from GoDay.ca
Thanks for choosing GoDay and sharing your experience!
Recommend using this for when you’re…
Recommend using this for when you’re short on cash
June 23, 2026
Reply from GoDay.ca
Your feedback is valued. Thanks for sharing!
No rspinse to phone calls or emails!
I applied for a loan on Friday. It said and still says 4 days later it is under review. I have called and emailed numerous times. No response to either. Ive been using GoDay for years, and never had a problem. I am really upset with no rsponse!
June 26, 2026
Unprompted review
Reply from GoDay.ca
Thank you for your review. We recently completed a system upgrade that caused some temporary issues, and we sincerely apologize for the inconvenience. These issues have now been resolved. We truly value your business and are always working to improve our service for you. We look forward to serving you again soon!
Not answering calls since yesterday
Not answering calls since yesterday. Paid in full by etransfer but my account says otherwise. Now the scheduled payment is coming out again even if I already paid
June 30, 2026
Unprompted review
Reply from GoDay.ca
Hello, Thank you for your review! We are sorry to hear this, we will look into your account further to provide you a better service.
I was able to reloan and l not wait…
I was able to reloan and l not wait until the following week for the funds.
June 20, 2026
Reply from GoDay.ca
Thank you for sharing your feedback. We hope to see you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.