Great customer service . No hard sell .. very competitive price. Can’t believe difference in speed , unbelievable. The technician that came to install our GoFibre was also excellent. On time, very res... See more
Company replied
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Review summary
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Mark the engineer was great. He gave me a couple of options as to where to position the exterior and interior boxes. I went for the option that minimised the external cable run. Mark did a very neat... See more
Company replied
The Installation route was challenging. They could have said it was too difficult! They stuck at it and succeeded. The 2 Teams involved were polite helpful, very capable, good natured and very deter... See more
Company replied
No false promises and connected at the specified time. Engineers Mark and Dale were very pleasant and professional. Day after connection had a few issues and the help centre support team were absolute... See more
Company replied
Company details
Written by the company
We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.
Contact info
Floor 8 Exchange Tower, 19 Canning Street, EH3 8EG, Edinburgh, United Kingdom
- 08000 590 980
- support@gofibre.co.uk
- gofibre.co.uk
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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The Internet was installed efficiently…
The Internet was installed efficiently by a company from Glasgow. They had a friendly manner and worked hard and it was late before they set off back for Glasgow. I give them top marks for everything.
May 16, 2026
Reply from GoFibre Broadband
Hey Henry,
Thank you for the fantastic review! We’re really pleased to hear the installation was carried out efficiently and that the team made such a positive impression with their friendly manner and hard work.
Heading all the way back to Glasgow after a long day and still earning top marks – they’ll be made up to hear that!
Thanks again for your kind words and for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
The Gofibre engineer was efficient and…
The Gofibre engineer was efficient and respectful and got me up and running in no time.
May 16, 2026
Reply from GoFibre Broadband
Hey Andrew,
Thank you for the fantastic review! We’re really pleased to hear the engineer got you up and running in no time and made such a positive impression along the way.
Efficient and respectful is exactly the standard we aim for, so it’s brilliant to hear that came across. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
A skilled engineer carried out....
A skilled engineer carried out a full installation with success in a short time- The technician was very helpful and on completion, provided a useful debrief - would highly recommend Gofibre. The company also provide a top rate 'customer service' giving very helpful and friendly advice - Thank you - MJH
May 15, 2026
Reply from GoFibre Broadband
Hey Mr J Haugh,
Thank you for such a brilliant review! We’re really pleased to hear the installation was carried out smoothly and efficiently, and that the engineer took the time to provide a helpful debrief once everything was up and running.
It’s also fantastic to hear our customer service team have made such a positive impression with helpful and friendly support – that’s exactly the kind of all-round experience we aim to deliver.
We really appreciate the recommendation – thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Best broadband provider I’ve ever been…
Best broadband provider I’ve ever been with. Thank you
March 31, 2026
Reply from GoFibre Broadband
Hey G G,
Thank you for the fantastic review! “Best broadband provider I’ve ever been with” is brilliant to hear and genuinely means a lot to the team.
We’re so pleased you’ve had such a positive experience – thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
WiFi reception as good as advertised
WiFi reception as good as advertised. Kept informed of upgrades
May 6, 2026
Reply from GoFibre Broadband
Hey Gary,
Thank you for the fantastic review! We’re really pleased to hear the Wi-Fi reception has lived up to expectations and that the communication around upgrades has kept you well informed.
Delivering what we say we will is exactly what we aim for! Thanks again for choosing GoFibre
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Reply from GoFibre Broadband
Hey,
Thank you for the great review! We’re really pleased to hear the service was efficient, helpful and completely hassle-free. No problems is exactly what we aim for!
Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
A really excellent company
A really excellent company. Easy installation and all our queries have been answered within twenty-four hours. It’s also lovely to speak to an actual person without going through hundreds of options! Everyone is very friendly and helpful. Broadband is super fast.
May 15, 2026
Reply from GoFibre Broadband
Hey Amanda,
Thank you for such a fantastic review! We’re really pleased to hear the installation was easy, your queries have been answered quickly, and that the team have been friendly and helpful throughout.
Being able to speak to a real person without navigating endless menu options is something we’re really proud of, so it’s lovely to hear that stood out!
And of course, we’re delighted you’re enjoying those super-fast speeds too! Thanks again for your kind words and for choosing GoFibre
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Reply from GoFibre Broadband
Hey Linda,
Thank you for the fantastic review! We’re really pleased to hear the installation was fast, tidy and hassle-free.
It’s brilliant to know getting all your household devices connected was nice and easy too – that’s exactly the kind of ultra-smooth experience we aim to deliver.
Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Everything went like clockwork and the…
Everything went like clockwork and the staff were all polite and helpful
May 14, 2026
Reply from GoFibre Broadband
Hey Ian,
Thank you for the fantastic review! We’re really pleased to hear everything went smoothly from start to finish and that the team were polite and helpful throughout.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Great service he service was excellent all questions…
The service was excellent all questions were answered nice polite engineer
May 12, 2026
Reply from GoFibre Broadband
Hey Sheena,
Thank you for the fantastic review! We’re really pleased to hear the service was excellent, all your questions were answered, and that the engineer made such a polite and positive impression.
That’s exactly the kind of ultra-helpful service we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Reply from GoFibre Broadband
Hey Alison,
Thank you for the great review! We’re really pleased to hear everything’s been very good – just how it should be.
Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Consistently good wifi speed.
May 7, 2026
Reply from GoFibre Broadband
Hey Trevor,
Thank you for the great review! We’re really pleased to hear you’re enjoying consistently strong Wi-Fi speeds – that’s exactly the kind of ultra-reliable service we aim to deliver.
Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Great company
Great company. Any issues sorted out quickly and very good signal that never lets you down. Would thoroughly recommend them.
May 6, 2026
Reply from GoFibre Broadband
Hey K Stewart,
Thank you for the fantastic review! We’re really pleased to hear you’ve had such a positive experience, with any issues being sorted quickly and a reliable connection that never lets you down.
That’s exactly the kind of ultra-reliable service we aim to deliver, so your recommendation really means a lot. Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Reply from GoFibre Broadband
Hey Kelly,
Thank you for the great review! We’re really pleased to hear you’ve had good service over the past couple of years – long-term happy customers are what it’s all about.
Thanks again for your continued support and for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Been with GoFibre for some time now and…
Been with GoFibre for some time now and so far service has been reliable and faster than that provided by our previous broadband company
May 7, 2026
Reply from GoFibre Broadband
Hey Mr Torano,
Thank you for the fantastic review! We’re really pleased to hear that after being with us for some time, the service has remained reliable and a clear step up from your previous provider.
Long-term happy customers are exactly what we aim for, so it’s brilliant to hear GoFibre is continuing to hit the mark! Thanks again for your continued support
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Service is great
May 6, 2026
Reply from GoFibre Broadband
Hey Mark,
Thank you for the great review! We’re really pleased to hear you’re enjoying the service and that everything’s hitting the mark.
Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Great communication when necessary and…
Great communication when necessary and ease of organising repair
May 7, 2026
Reply from GoFibre Broadband
Hey Mary,
Thank you for the fantastic review! We’re really pleased to hear the communication was clear when needed and that getting a repair organised was nice and easy.
That’s exactly the kind of hassle-free, ultra-helpful service we aim to deliver. Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Best thing I ever did joining go fibre…
Best thing I ever did joining go fibre watching films sport etc no buffing just relax and watch and enjoy at a great price
May 6, 2026
Reply from GoFibre Broadband
Hey Jude,
Thank you for the fantastic review! We’re really pleased to hear joining GoFibre has been such a game changer for you.
No buffering, just putting your feet up and enjoying the films and sport at a great price? That’s exactly the kind of ultra-fast, ultra-reliable experience we aim to deliver!
Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
From start date GoFibre has been…
From start date GoFibre has been excellent.
Staff are very proffesional and very helpful at all times.
Would recomend
May 5, 2026
Reply from GoFibre Broadband
Hey Melvyn,
Thank you for the fantastic review! We’re really pleased to hear GoFibre has been excellent for you from day one.
It’s brilliant to know the team have been professional and helpful throughout – that’s exactly the standard we aim to deliver.
We really appreciate the recommendation – thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Very good
The installation guy was so polite and explained everything really well. He waited after the install was complete just to make sure our tv connected and checked all the rooms to make sure we had good signal
May 5, 2026
Reply from GoFibre Broadband
Hey Kaitlin,
Thank you for the fantastic review! We’re really pleased to hear the engineer made such a positive impression.
Taking the time to explain everything clearly, making sure your TV was connected, and even checking the signal throughout the house before leaving is exactly the kind of ultra-helpful service we aim to deliver.
Thanks again and welcome to the GoFibre family – we’re really glad to have you with us!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
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