Go Girl Insurance Reviews 

2,378
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding significantly cheaper quotes, especially for young or provisional drivers. The website is frequently highlighted as straightforward and easy to use for obtaining quotes and managing policies. Many consumers also commend the excellent service, noting a smooth, hassle-free user experience with quick processes. However, some people were dissatisfied with customer service, citing poor communication or unprofessional attitudes. A few reviewers also mentioned unexpected, high fees for policy changes, like updating occupation details or removing a named driver.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many finding competitive and reasonable quotes for their... See more

Service

Customers generally report positive experiences with service, often highlighting great communication and... See more

User experience

People report positive experiences with user experience, consistently finding the website and overall process... See more

Website

Clients share positive opinions on website, consistently praising its clarity, ease of navigation, and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve found Go Girl car insurance really easy to use and deal with. The website is simple to navigate, getting a quote only takes a few minutes, and the policy details are clear. Whenever I’ve needed t... See more

Rated 4 out of 5 stars

Good price and easy to use web site. Good that things like handbags are covered too. However, I travel a lot and did not realize I had to send in my proof of no claims as other insurance companies n... See more

Rated 4 out of 5 stars

Switching to GoGirl was easy and all the documentation is easy to find and download from the website. They came in with a good price for a provisional driver without the black box so it made the decis... See more

Rated 4 out of 5 stars

First time buying Car Insurance from GoGirl. Easy Buying. Cheap Quote & goove Coverage so far from Documents atleast.


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,378)

281 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Very helpful & understanding.

For an insurance broker / company they were very helpful and understanding. I caused them some extra work as I cancelled and repurchased, but they were helpful and understanding. I appreciated that. Also gave me the best price for my family insurance (with a provisional driver). There was one cheaper alternative, but they messed me around, so stuck with GoGirl.

March 6, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the service provided by my insurance provider.

I called to report that I had been involved in an accident where I was not at fault. As this was my first experience dealing with an accident claim, I was not aware that I did not need to make a formal claim and that simply reporting the incident would have been sufficient. Unfortunately, the person who answered the call insisted that I proceed by making a claim rather than just reporting the accident.

When the third party’s insurer contacted my insurance provider, they requested evidence such as sketches or recordings. All available information was provided to them, yet I later received an email stating that there was “insufficient evidence” and that I would be liable to pay an excess of £800, despite being the innocent party.

It was only after I stated that I would not be paying anything and would escalate the matter to the Financial Ombudsman that they responded by confirming that I would not be required to pay. Ironically, this was followed by another email stating that the other insurer had accepted liability and that I would not need to contribute toward the accident costs.

This experience felt extremely frustrating and unprofessional. It appears that there was an unnecessary attempt to push costs onto me until I challenged the decision. I strongly believe insurance customers should not be treated in this way.

I feel that the process was handled poorly, with poor communication and unnecessary stress caused during an already difficult situation.

February 25, 2026
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi Jatinder. We are sorry to see this review regarding your incident. If you still require further assistance regarding this, please email us at feedback@sabre.co.uk ensuring to include your Policy/Claim Reference and full explanation of your issue(s) so we can investigate further for you. Kind Regards.

Advertisement
Rated 1 out of 5 stars

Horrendous company

Horrendous company! Took £3800 in full payment. They demanded for 3 weeks new information after new information. I provided it all. Been driving 27 years never had such horrendous service. They cancelled after 3 weeks and want to take £1600 off me for all hidden charges. STAY AWAY! I will be going the ombudsman

March 3, 2026
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi Dionne. We're sorry to see this review and your comments regarding a charge to amend your policy. If you require further assistance, please email us at feedback@sabre.co.uk so we can assist further. Kind Regards.

Rated 5 out of 5 stars

As a very new driver I’ve been very…

As a very new driver I’ve been very stressed and confused trying to sort out my insurance and go girl have made it so simple to do!
They’re very affordable and so far have been amazing for a new driver like myself, highly recommend!

March 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

STAY WELL AWAY !!!!!!!!

STAY WELL AWAY !!!!!!!!! JUST CHECK THE REVIEWS AND GENERIC REPLYS

February 17, 2026
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi Luke. I'm sorry to see this review. If there is an ongoing issue that we can assist you with, please email us at feedback@sabre.co.uk with further information so we investigate further. Kind Regards.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look