gohomie.co.uk Reviews 

1,442
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 233 reviews, most reviewers were unhappy with their experience overall. Consumers frequently expressed deep frustration regarding extremely slow shipping times, extended delays, and a complete lack of helpful communication or response from customer support when trying to resolve issues. Reviewers also noted that the physical products received were often completely different from the online advertisements, showing poor manufacturing and subpar materials. Some reviewers were happy with the fast delivery times and found the products they ordered to be exactly what they wanted. A few other people also felt that certain items provided good value for money and delivered an enjoyable experience.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. While many... See more

Order

Clients share negative opinions on order processes, highlighting significant issues with non-delivery and... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing varied experiences with their purchases. Many... See more

Delivery service

Users describe ambiguous interactions with delivery_service, as opinions and experiences vary significantly.... See more

Response time

Consumers express deep frustration with the extremely slow response times and lack of communication.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The product "Instant temp skin tightener" does nothing at all for me. Very disappointed, won't use again from any adverts cannot believe the hype.

Rated 3 out of 5 stars

I bought the drain unblocker. It took weeks to arrive. The items were smaller than I expected ( my fault for believing the video and not checking size) Total waste of money. It was easy to order an... See more

Rated 3 out of 5 stars

I love shopping on Gohomie because they have a lot of different things to choose from a good prices to choose from.

Company replied

Rated 3 out of 5 stars

The delivery is fine but it was advertised as with built in suction type clips but turned up with plastic bits for stickers very disappointed


Company details


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.3

All reviews

(1,442)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I use them to buy everything I can

I use them to buy everything I can. From clothing to anything. Everything on Gohomie seems so affordable and with prime you get super fast delivery.

July 1, 2026
Unprompted review
gohomie.co.uk logo

Reply from gohomie.co.uk

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

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Rated 1 out of 5 stars

Appalling customer service

Appalling customer service, practically no way to communicate once you place your order and pay. No response to communications via email provided. Informed that order shipped but never arrived. What a con! Have never experienced anything like that. Will never use them again.

July 11, 2026
Unprompted review
gohomie.co.uk logo

Reply from gohomie.co.uk

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 4 out of 5 stars

Need better communication

Communication and delivery not the best

July 20, 2026
Unprompted review
gohomie.co.uk logo

Reply from gohomie.co.uk

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

I love Gohomie

I love Gohomie, always on time, profession custumer service, fast refunds. Its my preferred place to shop online.

July 9, 2026
Unprompted review
gohomie.co.uk logo

Reply from gohomie.co.uk

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Dispicable taking money for nothing…

If there was minus stars thats how many id give
Ive been told my parcel:the ice maker was delivered 8th July but ive still not recieved it
Ive beèn waiting weeks for it and despite e mailing the company I've had no reply
They have my money and my goods
What sort of company is this
I want a refund
I've gone back to the old fashion way of doing ice cubes

July 8, 2026
Unprompted review
gohomie.co.uk logo

Reply from gohomie.co.uk

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

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Rated 1 out of 5 stars

Disgusting company

If I woul d give minus stars I could.. Ordered 2 x led water guns for my nephews . Took ages for them to arrive. Packaging was disgraceful, and both of the remotes did not work . Could not get into the back to check the batteries as the back was welded down, and you couldn't move it !!! Anyway we had 2 disappointed little boys ....I'm furious update on 25/7/26 .since the reply NO ONE from customer services has been in touch, and my original email to them has still not been answered
..update . They have replied on trust pilot, below, but continue to ignore my emails, and no one from customer services have been in touch with me. These thief's still have £26 of my money ....DO NOT ORDER FROM THESE SCAMMERS

July 3, 2026
Unprompted review
gohomie.co.uk logo

Reply from gohomie.co.uk

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Why o why do I keep getting scammed…

Why o why do I keep getting scammed bought what I thought was an ice making machine what did I get a box with 2 ice cube trays with a drawer at the front to put in freezer

June 29, 2026
Unprompted review
gohomie.co.uk logo

Reply from gohomie.co.uk

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

SCAMMERS Do Not Buy!!!

I was just about to order 10 hand held fans for family and friends. So glad I came here first, have ordered some proper fans from a proper company and now my friend told me about some absolutely shocking shelves she bought that fell off the wall!! SCAMMERS SCAMMERS

June 16, 2026
Unprompted review
gohomie.co.uk logo

Reply from gohomie.co.uk

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

Avoid avoid avoid

Ordered a dog grooming brush over 2 weeks ago. No update on it being dispatched yet. Wish I had read the reviews on here 1st as I wouldn't of purchased anything from this store.

May 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely disgusting site

Absolutely disgusting site, I returned a item, have emailed for my refund 9 times, no reply, rude, would never recommend, don’t buy of this site it’s shite

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Orderd 2 inflatable pool chairs

Orderd 2 inflatable pool chairs, went to pay and before you knew it, was charged for another 4, even though i sent an e mail on the same evening, asking not to send the extra 4, and once again sent a e mail the next day as thier customer service advises, got no response at all untill i recieved mail saying your order is on the way, i now have 6 inflatable pool chairs, with 2 free pumps. Would advise not to deal with this company.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable

What is wrong with this company?? So many bad reviews and now another one from me... no sign of my order and no response from customer services... shocking company!!

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

No delivery YET

No delivery YET. Order placed and payment taken. March 27th. Today is April 26th. No response to previous complaints. One star awarded only because there is no alternative. You say you will respond soon, are you lying or incompetent. What is happening?
W.R.Williams.
I should have mentioned hat I had an email on April 18 saying that my package had been dispatched, but not from where. W.R.Williams

April 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered a bathroom rail 5 weeks ago...£30 or rail never to be seen...

Ordered a bathroom rail 5 weeks ago, no update or tracking info, 4 unanswered e mails to "customer service" (UK e mail address, obviously being ignored fully in China....) asked for a refund or a firm delivery date, absolutely crap service and no follow up £30 down the drain. Looking at the other reviews seems like if the product does ever turn up it will be useless. Fingers burnt, my bad I usually check out reviews first. DO NOT BUY FROM THIS SCAMMING, USELESS COMPANY!!!

March 31, 2026
Unprompted review
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