Goicelandtours Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and accommodating nature, making the planning process seamless and enjoyable. People frequently highlight the excellent customer service, noting the team's attentiveness, knowledge, and quick response times in addressing all inquiries and requests. Consumers are particularly impressed with the flexibility offered in planning their holidays, with many appreciating the personalized itineraries and the staff's willingness to make changes. The overall service is described as outstanding, with many looking forward to their trips and commending the company for going above and beyond to create memorable experiences.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Holidays

People report positive experiences with holidays, often highlighting the exceptional planning and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise agents for their excellent... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise agents for being... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Kevin was very helpful and timely in providing the itinerary/cost for an Iceland ring road tour. While the total cost of the tour he provided didn't fit our budget, he was understanding and did share... See more

Rated 5 out of 5 stars

Adam did a wonderful job helping me prepare an itinerary for solo travel later this year. His thoughtful and comprehensive plan, both written and video, with my interests in mind was exactly what i w... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Matt was an absolute delight to work…

Matt was an absolute delight to work with. He worked early in the morning and often worked late into his evening due to our time differences. I really appreciated all his effort to get my group of 11 organized to help us celebrate this once in a life time experience together.
Thank you!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Go Iceland tours

I have always wanted to go to Iceland I found Go Iceland tours on google and I know I would only travel with go Iceland tours and have Kevin helping us navigate though our dream trip.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Matt was informative

Matt was informative, helpful, courteous, and patient with our myriad of questions.
We are impressed with the flexibility of our trip, and the fact that if we encounter problems, Matt will attempt to solve them.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was incredible

Kevin was incredible. He answered my inquiries promptly and was a wealth of information. He is all about customer service. Thanks Kevin for being so professional and dedicated to providing exemplary service.

The Sethis

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Top notch service!

Adam did a wonderful job helping me prepare an itinerary for solo travel later this year. His thoughtful and comprehensive plan, both written and video, with my interests in mind was exactly what i was looking for!! GoIceland tours and especially Adam, thank you so much!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Matt has been great to work with

Matt has been great to work with. He responds even if he’s not in the office. The time change is a challenge. He has been accommodating with changing our schedule and requests Thanks Matt

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Go Iceland Tours - Kevin

Kevin was very helpful and timely in providing the itinerary/cost for an Iceland ring road tour. While the total cost of the tour he provided didn't fit our budget, he was understanding and did share the details of the tour he had planned for us.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was incredibly helpful

Kevin was incredibly helpful. I called him “Johnny-on-the-spot” for his incredibly quick responses. I’m way up there in years now, and it was comforting to have someone so responsive and knowledgeable. There was never even the slightest delay in his communicating with me. I’m thinking of taking a trip to Italy due to his knowledge, responsiveness, and sense of humor! More tour groups could use a Kevin!

April 1, 2026
Unprompted review

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