Goicelandtours Reviews 

133
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, kind, and incredibly helpful throughout the planning process. Many highlight the excellent customer service, noting that agents are flexible, accommodating, and attentive to individual needs. People appreciate the quick response times and clear communication. Reviewers frequently mention that the staff's extensive knowledge and ability to customize itineraries result in exceptional holiday planning. Customers felt well-supported, as agents listened to their desires and offered valuable insights for their trips. This personalized approach ensures each journey is tailored to individual preferences, creating memorable experiences.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing excitement for their upcoming trips,... See more

Service

Customers consistently report positive experiences with the service, highlighting the personalized attention... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Response time

People report positive experiences with response time, highlighting the quick and timely communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Sophie was very helpful. She explained the areas where we would visit. What we could expect to see. Then included the other areas I had heard about. Told us to keep looking for other things that in... See more

Rated 5 out of 5 stars

I had such a great experience booking with Kevin. He was very communicative the whole time and answered the many questions I had. He also make sure to update the itinerary based on what I wanted. This... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

AOIFE is amazing

AOIFE is amazing. She is so patient. I am a senior citizen and I have never planned any kind of-trip outside my own state let alone outside the US in my life. Needless to say I was very nervous about the whole thing.I am taking two of my adult daughters to Iceland and want everything to go as smoothly as possible.
Despite the fact that I ran into some issues with booking (holiday weekend banks closed till Tuesday, etc.) she never lost patience with me.
She keeps in touch, and responds in a timely fashion .
Has been flexible when I added some activities to our itinerary since our initial trick planning, and had been done. .>very accommodating.<. You can’t go wrong with AOIFE.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

A Personalized Iceland Honeymoon Experience We Couldn’t Be More Excited About

My husband and I are finally taking our delayed honeymoon, and visiting Iceland has always been a dream of ours. We knew we wanted a trip that felt more personal and self-paced rather than a large group tour, so we started researching travel planners and found Go Iceland Tours.

Working with Cliodhna has been an incredible experience. She took the time to learn about our interests and made thoughtful recommendations tailored specifically to us. Her knowledge, responsiveness, and attention to detail made the planning process easy and enjoyable.

One of the things that really stood out was how reasonable the pricing was compared to several other tour companies we contacted. We felt like we were getting a customized experience without the inflated cost.

If you’re planning a trip to Iceland and want a personalized itinerary with exceptional customer service, I can’t recommend Cliodhna and Go Iceland Tours highly enough. We are so excited for our adventure and grateful for all of her help in making it happen!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Informative and helpful

Adam was very pleasant and worked hard to include all we had asked for in a 10 day tour. He was polite and easy to talk to and was quick to answer any and all questions.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Iceland experience

The tour that Kevin set up for me exceeded my expectations. The experiences for us were absolutely amazing. How he had us see and do so much in one week was outstanding. Starting with a wonderful hotel and ending with knowledgeable & friendly guides. Obviously I would highly recommend GOICELAND‼️

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Matt made my experience great

Matt made my experience great! His knowledge, listening skills, attentiveness and friendly nature are a credit to this organization. He is clear in his communication, honest and upfront and took so much care to create a wildlife fo used itinerary my children would love. Brilliant service

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Aoife has given me a lot of wonderful…

Aoife has given me a lot of wonderful options to make my trip with my daughter more memorable. I'm celebrating her 18th birthday and high school graduation. She incorporated the things I wanted to do and added in suggestions that I can't wait to explore!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

After much consideration

After much consideration, we decided to cancel a cruise from London to Iceland, after a search we chose Go Iceland Tours and we're connected with Kevin. Within 1 hour he had a rough itinerary, we had a phone call and discussed several more points of interest and just like that we now have a 7 day tour around Iceland. I can't say enough about Kevin's knowledge about Iceland and his willingness to add and change the itinerary to our likes. Thanks to Kevin we are now looking for an awsome vacation in Iceland.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Matt knows his stuff

Matt had all the answers to my questions. He seems to be genuinely interested in my trip. Matt has an upbeat attitude that is infectious, I felt confident in our choice of tour after every conversation with him. Matt returned calls quickly and was easy to communicate with. He knows his stuff, it's a pleasure dealing with him.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Hands down unarguably Aoife has been…

Hands down unarguably Aoife has been one of the best well educated and knowlagable travel assistance agents we have ever incountered,as we have traveled the world through our military lives.this young lady answered question we didnt know we had making things far less stressful than we thought.Going foward if we dont have Aofie befor we traval,than we wait.Thanks love you are Amazing/the best

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience with Go…

We had an amazing experience with Go Iceland Tours, and Matt made the entire trip seamless from start to finish. He planned everything perfectly and went above and beyond by sending personalized videos explaining our daily activities, which made us feel prepared and excited for each day of the trip.

His attention to detail, communication, and knowledge of Iceland were outstanding. Every tour, excursion, and recommendation was incredible, and it was clear how much care he put into making our vacation special.

If you’re planning a trip to Iceland, I highly recommend asking for Matt at Go Iceland Tours. He truly made our experience unforgettable!

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Matt was an absolute delight to work…

Matt was an absolute delight to work with. He worked early in the morning and often worked late into his evening due to our time differences. I really appreciated all his effort to get my group of 11 organized to help us celebrate this once in a life time experience together.
Thank you!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Go Iceland tours

I have always wanted to go to Iceland I found Go Iceland tours on google and I know I would only travel with go Iceland tours and have Kevin helping us navigate though our dream trip.

May 1, 2026
Unprompted review

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