Going Reviews 827

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the prices and discounts they find, often saving hundreds or even thousands of dollars on flights. Many people mention that the deals on holidays are particularly good, allowing them to travel to destinations they previously thought were unaffordable. Reviewers appreciate how the service helps them explore the world and fulfill their travel dreams. However, some customers expressed dissatisfaction with the subscription process and the website. Issues included unexpected renewals and difficulties canceling memberships. Additionally, some users found the website to be unresponsive or experienced problems with dropdown menus. A few people also noted that while the service is excellent for economy flights, it doesn't always cater to those looking for premium economy or business class deals.

What people talk about most

Price

Consumers find price to be positive, with many reviewers reporting significant savings on flights, sometimes... See more

Holidays

Clients share positive opinions on holidays, with many expressing that the service has enabled them to travel... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Many customers express satisfaction, highlighting... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the site as diligent and helpful... See more

Discount

Customers consistently note positive experiences with discounts. Reviewers frequently receive notifications... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a member of Going for a few years on the Premium tier. I've upgraded to Elite this year and can wholeheartedly say both memberships pay for themselves thousands of times over. Mistake fares,... See more

Company replied

Rated 5 out of 5 stars

There was some internal problems with the fact I didn’t remember I had an old registered email which made it that I had two accounts. It seemed like the correspondence actually had a caring personalit... See more

Company replied

Rated 5 out of 5 stars

I run the sales team at a SaaS company. Seeing another ethical company like Going.com being around was amazing. I had forgotten to cancel my renewal (as usual) - and without any hassle, or questio... See more

Company replied

Rated 5 out of 5 stars

I love Going. The way it’s changed my view on traveling has been life changing. As someone who wants to go everywhere, scouting the best deals with this service has gotten me to places I wouldn’t have... See more

Company replied


Company details

  1. #39 of 50 best companies in Flights Search Site
  2. #8 of 8 best companies in Airline
  3. #26 of 44 best companies in Travel Aggregator

About Going

Written by the company

Going

Since 2015, Going has been on a mission to ensure no one has to overpay for flights.

Going is a travel service that sends amazing flight deals daily to more than 2 million travelers. Members save hundreds of dollars on airfare to destinations all over the globe.

The company does not take commission from airlines or travel agencies — the only goal is to find and send amazing flight deals directly to travelers’ inboxes.

Join Going for free and save hundreds on airfare.

“We just returned from Cape Town, South Africa, thanks to $600 roundtrip flights! Adopting the Going travel philosophy of prioritizing price first, rather than date/destination, has been a game-changer. With open minds and our Going subscription, we’ve been places we never thought possible.”

- Brianne & Chris V.

Here's how it works

  1. Find your airport.
    Choose US departure airports like your biggest airport, closest airport, and maybe even your parent’s.
  2. Watch the deals roll in
    Going keeps a close eye on airfare to over 900 destinations around the world. When the prices drop, you know.
  3. Then book it
    With flight details and booking links, all that’s left to do is say, “Let’s go!”

Join for free


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

827 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service!

September 19, 2025
Going logo

Reply from Going

Hi Tiffanie,

Thank you for taking the time to leave us this review. We're so glad to hear about your positive interaction with our team!

The Going Team

Rated 5 out of 5 stars

I travel often

I travel often, and love the deals

September 15, 2025
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Reply from Going

We’re so glad you’re loving the deals, happy travels! ✈️✨

The Going Team

Rated 5 out of 5 stars

After 5 days the prices were still…

After 5 days the prices were still available. Since I live in Vancouver I substituted YVR for Seattle and a similar flight was available from Vancouver in Cdn $.

September 19, 2025
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Reply from Going

So glad you found a deal that worked from Vancouver too! Thanks for sharing your experience. We love hearing how members adapt the deals to their home airport. ✈️🙌

The Going Team

Rated 5 out of 5 stars

I’ve booked 5 international flights in…

I’ve booked 5 international flights in the last year at amazing prices and to places I want to visit!

September 12, 2025
Going logo

Reply from Going

Hi Philip,

Thank you so much for taking the time to share this amazing feedback! We are so glad to hear that we've been able to save you so much on so many of your international trips - and we look forward to bringing you many more great deals in the future! 

The Going Team

Rated 5 out of 5 stars

I have been watching fares for over a…

I have been watching fares for over a year and I finally got one that works for me. It saved me over $200 and paid for my subscription.

September 10, 2025
Going logo

Reply from Going

Hi there,

That's fantastic! We're so glad to hear we were able to save you so much on your trip 🙂 

The Going Team

Rated 5 out of 5 stars

Going helps to time my ticket purchases

I usually have travel destinations in mind, but when I purchase tickets is influenced by the deals that Going publishes. A recent deal from my local airport to London saved me about $1000 on two tickets. I appreciate that they include smaller airports in their services.

September 9, 2025
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Reply from Going

Hi Karl,

We're so glad to hear we helped you save so much on your tickets to London! We'll keep an eye out for more great deals for you!

The Going Team

Rated 5 out of 5 stars

I have used and love Going

I have used Going, (formerly Scott’s Cheap Flights) for many years. With it I have flown to: Italy, Spain Ecuador, Argentina. I am very glad I read about it on a travel magazine. I love Going because i always wanted to travel the world when I retire..I am fulfilling my retirement dream. This site is for real and you book directly with the airline for the discounted rate. Not with a travel agent.

September 5, 2025
Going logo

Reply from Going

Thank you for sharing your experience! We're thrilled to hear Going is helping you fulfill your travel dreams 💚️

The Going Team

Rated 5 out of 5 stars

Great Tool for Vacation Planning

I've been using Going (SCF) for a long time now and it's my #1 tool to book vacations around. While I wish I could travel often, affordability is the key and when those emails come in, I start digging!

If I can offer one suggestion for premium members, much like how you all implemented airport specific notification, I'd love to be able to select specific months. I often get flight notifications for periods of time like Nov - Mar when it's more difficult to travel due to kids being in school. Being able to opt in for specific months/ranges would be awesome and cut back on the noise!

September 4, 2025
Going logo

Reply from Going

Thank you so much for the 5 stars and for being such a longtime member! ✈️ We love hearing that Going has become your go-to tool for planning trips and finding affordable ways to travel.

We really appreciate your thoughtful suggestion about being able to filter by specific months. That’s such a great idea, and feedback like this helps us as we continue improving Going for our members. 💚️

The Going Team

Rated 5 out of 5 stars

Soooo many bargains!

September 2, 2025
Going logo

Reply from Going

Hi, thanks for the love! ❤️ We're thrilled to hear that we've been able to help you score so many deals on your travels. - The Going Team

Rated 5 out of 5 stars

Everything about Going has proven to be…

Everything about Going has proven to be first class. I had a question - quite trivial, but the response from their support was timely, friendly and helpful.

August 27, 2025
Going logo

Reply from Going

Thank you so much for your kind words! We’re thrilled our team could help and that you’re enjoying Going 💚️

The Going Team

Rated 5 out of 5 stars

Open Jaws

I had question about open jaws for my next travel. The app and website does not currently have the ability to track the best flights in this scenario. but the representative "Chioma at Going" who responded to my email one day later (perfect) proposed a work around using the Going app which I use, too. Further she said "That said, your suggestion for open-jaw trips is a great idea for a future enhancement to My Trips - I’ll be sure to share this with the team." I was happy how responsive the Going team was with responding and helping me.

August 27, 2025
Going logo

Reply from Going

Hi, thanks for the love! 🌍 We're thrilled to be able to help you with your travel goals, and are excited to keep bringing new deals and updates to our app in the future. We appreciate you taking the time to let us know what we can do to improve your experience in the future, and are so glad to hear about the positive interaction you've had with our team. - The Going Team

Rated 5 out of 5 stars

Going… Everywhere

Going inspires me to travel to new places with its great deals.

August 27, 2025
Going logo

Reply from Going

🌍 Thanks for choosing us for your travel adventures. - The Going Team

Rated 5 out of 5 stars

Going finds great deals on flights all…

Going finds great deals on flights all around the world. Easy to work with great customer service.

August 28, 2025
Going logo

Reply from Going

Hi Jonathan,

Thank you so much for taking the time to share this feedback - we're so glad we've been able to help you find great deals, and that you've had positive interactions with our team 😀️!

The Going Team

Rated 5 out of 5 stars

Simple and Quick

I really like the ability to quickly see costs for different dates that I try out. I also like that Going seamlessly connects me to the airline webpage with the dates I choose preselected.

August 21, 2025
Going logo

Reply from Going

Thanks so much for the 5-star review! We’re glad you’re enjoying the easy date comparisons and seamless booking experience. ✈️

The Going Team

Rated 5 out of 5 stars

Going is so clutch!

Going is so clutch, I will never stop recommending it! The notifications are always so clear and make it so easy to take advantage of an excellent deal. I have saved thousands of dollars traveling to places I only ever dreamed about visiting thanks to Going, this app and subscription is worth every penny!

August 19, 2025
Going logo

Reply from Going

Thank you so much for your amazing review! We’re thrilled to hear that Going has helped you turn dream trips into reality and save thousands along the way. Here’s to many more incredible adventures! ✈️✨

The Going Team

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