Gold Arthur Reviews 

2,542
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff are exceptionally polite, friendly, and knowledgeable during personal valuation meetings. People consistently appreciate the clear and transparent explanations provided throughout the process, which makes everyone feel comfortable and well-informed. Consumers also note that the mobile service is extremely convenient, removing travel hassles and making selling valuable items very easy. Some reviewers were not happy with the valuations, noting specifically that the prices offered were lower than expected and fell short of alternative options. A few other individuals also mentioned that final cash offers did not fully match what they anticipated receiving for their pieces.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and welcoming... See more

Service

Clients share satisfaction regarding the service, noting that staff are consistently friendly, professional,... See more

Price

Customers report widespread satisfaction regarding the pricing they received. Reviewers frequently highlight... See more

Value for money

Consumers express immense satisfaction with the value for money, frequently reporting that their valuations... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is very smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before arriving at the Gold Arthur van I had a few nagging concerns as I’m a single woman meeting someone I don’t know in a car park! However , those fears were immediately dispelled as soon as Ackrem... See more

Rated 5 out of 5 stars

Took some bits & pieces, which had been sat in the cupboard for years, to Gold Arthur for a valuation and am happy with the payment received. Met with Dominic & Rydan, smashing couple of fellas, very... See more

Rated 5 out of 5 stars

Really pleased booked my appointment genuine helpful guy explained everything very professional He checked everything weighed the items and gave me a price which I excepted money and receipt sorted... See more

Rated 5 out of 5 stars

I met with Darren and Kerry (Team Staffordshire) earlier in the week at Morrisons, Leek and the whole process was very smooth and easy. They hit the right balance of being professional and friendly. A... See more


Company details

Written by the company

Gold Arthur brings the appraisal and purchase of gold items right to your neighborhood! Our experts travel across United Kindom in specially equipped vehicles, so you don’t have to mail or transport your valuable gold items any farther than necessary.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,542)

2,525 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a really great experience at…

I had a really great experience at Arthur Gold. Lawrence who helped me with selling my rings was extremely friendly, professional and respectful throughout the whole process. He took the time to explain everything clearly, made me feel comfortable, and gave me a fair price.
It’s not always easy selling jewellery that may have sentimental value, but his kind and reassuring approach made the experience so much easier. I really appreciated his honesty and excellent customer service.
I would definitely recommend Arthur Gold to anyone looking to sell their jewellery. Thank you for making the whole experience so positive!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Visit Gold Arthur

I have just been to gold Arthur and had a lovely experience with sorting out coins etc with Claire. What a lovely lady, so knowledgeable and she made me feel really comfortable while I was there. Dig out your gold and silver, go and see Claire at Gold Arthur and see how much they are worth. I highly recommend you go and take a visit. 5*****

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

I’d been reading up on Gold Arthur for a few weeks and wanted to take a few little bits that were just sat not being used, I had no idea if a couple of bits were even gold! I was a little nervous about meeting in a car park but was met by Milo who was very polite and friendly and put me at ease straight away. He was helpful and explained everything and I was under no pressure at all to accept the offer made. I sold 3 out of 5 pieces and the money was in my account within 2-3 days. It was all straightforward.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Zia was very professional and gave an…

Zia was very professional and gave an excellent service. He explained everything he did during my appointment and gave his honest opinion. I didn’t once feel pressured into selling my gold, was offered a great price and will definitely use Gold Arthur again.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Was great to deal with , a very nice fella , was very good price , it's in your bank within 2 days ..I would recommend him if you have some gold you dont want anymore , make some money ,, thank you

August 4, 2026
Unprompted review
Rated 3 out of 5 stars

Pleasant but there are better

This is a very convenient service and the experience was a pleasure (lovely new van, pleasant and friendly chap), however I only received 85% of spot price and I am still waiting for the money in my bank account. That isn’t good! You can walk into independent gold shops, get a better price and get paid by cash or BACS instantly. It was an experiment for me, but I won’t be going back to Gold Arthur.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Made an appointment online and took…

Made an appointment online and took some old bits of gold I no longer wear. Chino gave me a good price for the gold and I was really happy with the service he provided, really friendly and informative.

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Met Claire from Gold Arthur

Met Claire from Gold Arthur, lovely lady. Very professional and really pleased with what I was offered , and accepted for my gold bits of jewellery . Absolutely highly recommend . 🙂

August 9, 2026
Unprompted review

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