we arrived last night and it took forever,nor because of the staff but because of people uneducated, uninformed people who do not book prior to travelling. I wanted to congratulate the 2 gentlemen wor... See more
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My husband had his passport, uk driving licence and credit card in his name. He now lives in the uk. They refused at the counter in the airport at Cagliari to let him have the pre booked and fully pre... See more
Rented from Bologna Airport - July 2024 Fiat 500L for 3 passengers, light luggage, with over 100,000km on the speedometer. Car rattled frequently needing regular gear shift changes. Windshield w... See more
Pretty straightforward and seamless car hire. Car worked well staff very amicable only two negatives, car was carrying a lot of body damage. And secondly didn’t see office times (may have missed it in... See more
Company details
Information provided by various external sources
La empresa, con más de 30 años de experiencia, dispone de una red de más de 80 oficinas para el alquiler de coches, situadas en los principales aeropuertos y destinos turísticos de España, Portugal, Italia, Francia, Malta, Andorra, Marruecos, Grecia, Croacia, Países Bajos, México, Rumanía y Chipre. Goldcar cuenta con una flota que supera los 50.000 vehículos que se renuevan anualmente en más de un 80%, posicionándose como una de las flotas más jóvenes del mercado. La empresa trabaja con un equipo altamente cualificado, integrado por más de 1.000 profesionales centrados en ofrecer un servicio rápido, transparente y de vanguardia. Estamos a tu disposición de Lun-Vie 9h-18h. También en Twitter https://twitter.com/GoldcarESP
Contact info
Carretera Valencia 332, 03550, Sant Joan d'Alacant, United States
- goldcar.gr
Hasn’t replied to negative reviews
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Good good good
Always a great service
Easy pickup and super easy dropoff
Easy pickup and super easy dropoff. Less waiting time@
Have used Goldcar many times
Have used Goldcar many times.
The prices are very competitive.
The staff at pick-up & drop off are always polite, friendly and efficient.
The staff was very cooperative with everything.
The staff was very cooperative with a huge experience; simply the staff is very professional; I would like to give a special thanks to one of the staff I think his name was Alaa from Tunisia (I gave the car at about 12:00 pm on 16.11.2023); He helped me very; Thank you man and thanks for all. I very recommend GOLDCAR.
Friendly and helpful staff.
Friendly and helpful staff.
Great value for money and extremely fuel-save vehicles
Good experience recommended
The car had some spots of resin from trees, the operator marked them quickly so the process was hassle free, a good experience
Renting process is very easy
The renting process was very easy and fast without any problem.
We liked also the car, what we got. It worked very well.
Excellent service
The station manager really went out of his way to get us the car we wanted/needed. This was highly appreciated and excellent service. NPS a 10!
Good choice
The employers are so gentle and competent, I'll be back again.
Goldcar = gold service
We compared prices with an external comparison site and gold car matched our requirements
Martina was efficient and courteous, the collection process didn’t take long.
Excellent car, great service
Great!
Everything was ok, ther where no problems, the conditions where the same as on the agreement. They gave me back my deposit in 4 days
Our flight was 1.5 hours late but they…
Our flight was 1.5 hours late but they waited for us. The pick up process was easy. The car was clean and reliable. The experience was wholly positive.
Very kind persons make this service…
Very kind persons make this service simply top
Excellent service
Excellent service. Charming staff. Overall a very good experience. Thanks!
Guy at desk was unpolite and he gave…
Guy at desk was unpolite and he gave small car. I book Ford Focus because I'm very tall (almost 2m) but he gave me Fiat 500).
Where is my deposit refund?
Was forced to pay an exorbitant amount for insurance because I only had a debit card. I was also forced to pay a ridiculous price for the fuel deposit. They promised the fuel deposit would be refunded, and months later, after much correspondence, nothing.
The pickup is so far from the airport and out in the wilds that you have no alternative if you need the car when you booked it. So you’re trapped.
Dishonest company. Stay away. Use one that has a presence at the airport.
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