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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the products, highlighting their great quality, potency, and effectiveness, often finding them to be a good value. People also appreciate the competitive and unbeatable prices offered, with some noting quick and securely packaged orders. Conversely, a small portion of people felt dissatisfied with customer service, reporting non-existent communication, unanswered emails, and unresolved issues. Several experienced significant delays in order processing and shipping, with some orders arriving incorrectly or not at all. Concerns were also raised about product quality, including receiving unsmokable, moldy, or defective items, and a few reported significant issues.

What people talk about most

Product

Users describe ambiguous interactions with product, with many praising the quality, variety, and... See more

Order

Customers had ambiguous experiences with order fulfillment, with some reviewers reporting positive... See more

Price

People report ambiguous experiences with price, with many customers praising the affordability and great... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising products like prerolls, water... See more

Customer service

Reviewers express significant dissatisfaction with customer service, often citing unresponsiveness and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Incredible product with kinda sketchy operations. Left me for a week not knowing what was up with a $250 order but it did ship. Really dumb not to just say what’s going on and also sketchy they don’t... See more

Rated 2 out of 5 stars

Package was lost, but marked delivered by USPS. After nearly two weeks of waiting and emailing customer service, the final verdict is that I just don't get to have my package. GoldenHourHemp refused a... See more

Rated 4 out of 5 stars

I like the product quality (I only order diamonds, pre-rolls, and isolate, so I can't say anything about the other things they sell) but the shipping experience has dropped off. When I started orderin... See more

Rated 1 out of 5 stars

I placed a large order on a Friday and am supposedly going to receive on Saturday 8 days later. Didn't even ship for 2 possibly three Business days. I sent an email to the company inquiring about my o... See more


2.7

Poor

TrustScore 2.5 out of 5

137 reviews

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2.7

All reviews

(137)

103 reviews in the last 12 months

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Rated 1 out of 5 stars

Took way to long to process

Took way to long to process, then 3 day's after the three days of processing they finally shipped. So it melts before getting here because they took so long to get everything ready. Stay away from these scam artists

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute garbage company NO DONT DO IT!

Absolute garbage company. Terrible products and EVEN WORSE customer service! I was sent bad product and the distillate i ordered was like 20 grams short. Don’t waste your money here and especially your time. I have been dealing with Megan in customer service since June I was promised a replacement and $50 credit for the trouble (i did not ask for this) She then proceeded to take back the credit the proceeded to try to void the replacement as well afterward DO NOT USE THIS COMPANY YOU WILL REGRET IT INDEFINITELY! I will be posting a long negative video review on my hemp reviews channel as well going more in depth of the emails and product pictures watch till the end as I will be providing in depth analysis as to why you should avoid this company as well as providing five other sites with much better products to better spend you money!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

As always I am completely happy with my…

As always I am completely happy with my order. I love the diamond infused prerolls, and the snowballs remind of tbe black Afghani hash we got in the 70s. And the diamonds are great. I’ve never had an issue with any product we’ve ordered. I weigh every shipment of diamonds and its always on point. Sometimes delivery is slow though.

July 17, 2025
Unprompted review
Rated 2 out of 5 stars

I ordered a thca vape and two grams of…

I ordered a thca vape and two grams of thca diamonds. I got the package within a few days.
When I open the package the only thing in it was The thca vape. So the only thing I can really comment on is the THCa of vape.
Very smooth clean tasting but does not deliver a punch of any kind whatsoever.
Thank you, Brett Grumbine

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered some THCA Diamonds

I ordered some THCA Diamonds. They were delivered, I tried it out. I was very impressed with it. Much better than what I get in the Boston area.
I definitely will do business with them again.
Great business to get stuff from.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Awful; vendor does not care

I ordered some higher priced flower from this company, and it was absolutely awful. In fact, the worst product I have received from any vendor, ever, and that is comparing it to flower at 1/4 of the price. It looked alright, but immediately had a moldy/chlorophyll type smell as soon as it was opened. That smell translated into taste, and even a small amount mixed with other flower caused the entire batch to just smell and taste like mold/bad cure. It is the first product of this type I've received from anywhere that basically just had to be thrown away.

I emailed customer service, who initially said that they hadn't received any other negative feedback and asked some of the given questions; how does it look? did you break it open? etc. I also provided pictures (visually it looked Ok, other than being much more "white" in the center than most other flower I've seen).

After providing all of the info, pics, etc they just didn't respond.

I found around that same time that there WERE other reports on the quality of that item on Reddit, as well as a review on their own site that was critical but must have been subtly enough to make it through the "review" process.

As I had essentially been ghosted, I simply went to give a review for the product on their site. This was a normal review - it wasn't ranting, and didn't even cast light on the company itself. I found that those reviews were not being approved, and it was obvious that they were simply approving what few positive ones came through.

In summary:
1) Awful product
2) Customer service ghosted
3) Clearly curates the reviews to cut out negative ones.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

their customer service seemed like AI

their customer service seemed like AI.
It talked me in circles and never solved my problem. My concentrate came in all destroyed and I tried reaching out to get support. They shipped concentrate to the wrong address on file, but the order to the second address arrived in poor condition as well and the customer service bot just wants to keep talking me in circles instead of refunding me. I get the replacement tomorrow but I cant imagine it wont also be destroyed.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

They dropped the ball on my order by…

They dropped the ball on my order by failing to ship it, then lied to me about the carrier probably being at fault. Impossible, when the order was never fulfilled or shipped. When I questioned the status of the order, I was issued a refund with no explanation or information. Will buy from a truthful competitor of theirs from here forth.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a bulk amount of distillate

Ordered a bulk amount of distillate. Was short about 5-10 grams per 50g jar. Ended up totaling 48 grams short. I’ve sent detailed emails, various photos with multiple scales to show the issue exactly. No one has responded with any reasoning or action to correct the situation. Strongly recommend ordering elsewhere.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Quick shipping, great product

Ordered 10g of their thca distillate, shipping speed was okay. Took about 7 days to show up. And let me tell you, their thca distillate WRECKED me. They know how to make their distillates. Their flower is a little expensive based off their competitors like bay smokes, but I’m only here for their distillate. They make your order when you order it, so your product isn’t sitting out for ages before you buy it.
I will be buying from these guys again. They are a small business and have only gotten 30,000 orders since they launched, but I’ll be a repeat customer. Their distillate is fire 🔥☄️ I didn’t have the 1 star experience that others are reporting on here. They were great with me 🤷

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

I made a purchase last week

I made a purchase last week, but when it arrived all my products were smashed. It looked liked the Ups carrier used my pkg as a soccer ball ⚽️ lol So I reached out to Customer Service and they shipped me out a new oder the following day which I was extremely grateful for!! I recieved my new pkg today and let's just say I'm extremely happy 😊 Thx GHH!! I highly recommend their Thca Diamonds!! You cannot beat these prices and the quality is the same if not better than expensive diamonds they sell at my local dispensary for 80 bucks for 1g

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

I made a purchase and received a empty…

I made a purchase and received a empty jar, no product in it at all,WOW and that's not all it doesn't have any way to contact them other than email witch sucks when you have a issue with your order, I will not ever use them for anything again!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Prerolls and Diamonds

I’ve lost count on how many orders i’ve made before writing this review, but happy to report ghh has the best prerolls and diamonds i’ve had so far. I just tapped into their wholesale because i liked them so much and i am happy with that as well. As long as the product doesn’t change for the worse they have a long term customer from me!

February 27, 2025
Unprompted review

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