Deposited 1k for the bonus, my deposited money turns into bonus money? Can’t withdraw my money due to it being in bonuses, tried it out can’t play with more than 7.50CAD? Then to reach the 100% mat... See more
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See what reviewers are saying
Goldenstar casino rate 8.5/10 . Has great bonuses and offers , certainly genourous to newcomers , has a wide range of games and live tables , some are more fitting to play then other , personally I li... See more
Company replied
This casino is a good one, especially if you are a strong gambler. I use to gamble on it. They have quite Nice VIP programm, and they allow a personnal account manager who is really super friendly, su... See more
Company replied
Golden Star is actually one of the safest crypto casinos out there, I never had any problems on withdrawing, depositing, betting or claiming a bonus. Most crypto casinos going to be a pain in the ....... See more
Company replied
You should know
3.4
Average
239 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Good Casino
Good Casino ,
I have been playing for over 2 year and never had any problem, whe you win they pay , VIP manager keep touch.
I recommand.
February 21, 2023
Unprompted review
Reply from Golden Star Casino
Dear Charles,
Thank you for your kind words! We really appreciate you taking the time to share your experience with us.
Our team strives to provide an enjoyable and fair gaming experience for all of our players. We are so glad to hear that you have been playing with us for two years and have had no issues.
Thank you for your continuing support!
Best regards,
Golden Star team
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Big spender - aus
In the beginning wins we're frequent as we're vip loyalty bonuses. Built good repore with vip manager. Withdrawing is a little tedious and at times stressful. Bonuses seem to wear off with value and frequency. Overall a good domain though .
July 18, 2022
Unprompted review
Reply from Golden Star Casino
Dear Gemma Luck,
Thank you for your feedback!
Our team strives to give our players a great gaming experience, so we appreciate your honest feedback about our VIP program and withdrawal process. We will be sure to review our bonuses and take your comments into account.
Please don't hesitate to reach out with any other thoughts or feedback you may have.
Best regards,
Golden Star team
Scam Casino! Better stay away from these websites!
Hello People!
This Online Casino has very small RTP and in my opinion it's a scam!
They let you win at the beginning and then you will loose and loose..
Cashback 3x Wagering sounds great but it's not even possible to wager at all.
I lost so much money here so I would like to delete my experience here from my life.
If you are going to visit this kind of websites, you are in real trouble.
I was chasing for my hard earned money and now I have almost nothing.
My advice: Don't gamble but if you want to, do it with a clean brain and no alcohol or other stuff.
December 2, 2022
Unprompted review
Reply from Golden Star Casino
Dear Manuel,
We are truly sorry for your dissatisfaction with your recent experience.
Our goal is to make our casino the best it can be and provide each of our customers with positive emotions. We are known for our excellent customer service, so this unexpected situation was quite disappointing.
We want to make things right with you and make sure this misunderstanding is resolved. Please reach out to us and we will do our best to fix this.
Thank you in advance for your understanding and apologize once again for any inconvenience caused.
Warm Regards,
Golden Star Team
Warning
Biggest scam machines do not pay have put tens of thousands of dollars through and got nothing back and all you told by your VIP manager is it’s all about luck and
Any good reviews that you read or made up because they offer you big bonuses to leave a good review
October 1, 2022
Unprompted review
Reply from Golden Star Casino
Dear Kelly Pope,
We are truly sorry for your dissatisfaction with your recent experience.
Our goal is to make our casino the best it can be and provide each of our customers with positive emotions. We apologize for any inconvenience this may have caused and assure you that we will take all necessary steps to help prevent this from happening in the future.
We want to make things right with you and make sure this misunderstanding is resolved. Please reach out to us and we will do our best to fix this.
Thank you in advance for your understanding and apologize once again for any inconvenience caused.
Warm regards,
Golden Star team
Fake casino they don’t give withdrawal…
Fake casino they don’t give withdrawal i won 10000 rs they said u have done cheating by using unwanted things and denied my withdrawal kindly beware of this scam
September 16, 2022
Unprompted review
Reply from Golden Star Casino
Dear Manu,
We are truly sorry for your dissatisfaction with your recent experience.
Our goal is to make our casino the best it can be and provide each of our customers with positive emotions. We are known for our excellent customer service, so this unexpected situation was quite disappointing.
We want to make things right with you and make sure this misunderstanding is resolved. Please reach out to us and we will do our best to fix this.
Thank you in advance for your understanding and apologize once again for any inconvenience caused.
Warm regards,
Golden Star team
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Very good casino fast withdrawals.
Very good casino fast withdrawals.
The whole experience has been made alot smoother thanks to my awesome VIP manager kasana who has been a star this entire time.
Thanks kasana
September 19, 2022
Unprompted review
Reply from Golden Star Casino
Dear Shaun,
Thank you for your kind words!
Our team is delighted to hear that your experience with Casino was so positive, and that Kasana has been such a great support for you. We value your feedback, and it is our goal to continue providing great customer service.
Thank you for being a valued customer!
Warm regards,
Golden Star team
Easy to play and well bonus and manager…ty Daniel
Easy to play and well bonus. The vip manager Daniel is so reactive and kind!
I appreciate the work they made with me :)
September 17, 2022
Unprompted review
Reply from Golden Star Casino
Dear Mathieu,
Thank you for your kind words and feedback!
We are happy to hear that you enjoyed playing and that you had a positive experience with our vip manager Daniel. Your appreciation means a lot to us and we will continue to strive to give our players a fun and rewarding experience.
Have a good day :)
Warm regards,
Golden Star team
Very nice and kind casino full of…
Very nice and kind casino full of bonuses and good service
September 9, 2022
Unprompted review
Reply from Golden Star Casino
Dear Dzhengis Hamidov,
Thank you for your lovely feedback!
We’re very happy to hear you’re pleased with our casino. Our team strives to provide the best bonuses and customer service possible, so we're glad that our efforts were appreciated.
Thank you for supporting us!
Warm regards,
Golden Star team
Great vip manager sai
September 16, 2022
Unprompted review
Reply from Golden Star Casino
Dear Bill,
Thank you so much for your kind words!
We're so glad to hear that you had a great experience with our VIP service. Our team appreciates your feedback and is always striving to improve our services.
Thank you again!
Warm regards,
Golden Star team
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Absolutely love this app
Absolutely love this app. I have a personal VIP manager that I deal with (Nika) that Absolutely tends to needs and is always showering me in bonus gifts. The most friendly staff member I've delt with. I highly recommend this app guys and yes it definitely pays out.
September 16, 2022
Unprompted review
Reply from Golden Star Casino
Dear Danielle Walker,
Thank you for the feedback!
It is pleasure to know that you have an awesome experience with our service and staff. We greatly appreciate your recommendation.
Thank you for your support!
Warm regards,
Golden Star team
My VIP manager has been awesome the…
My VIP manager has been awesome the whole time has been in my eyes probably the best manager I’ve had so far keep me up-to-date with everything does his job properly I like him a lot I rate him five out of 5
September 15, 2022
Unprompted review
Reply from Golden Star Casino
Dear Dee,
Thank you so much for your feedback!
We're so glad to hear that you are loving our casino and that our VIP Manager Derek was able to help you out with any questions or problems.
We appreciate you taking the time to let us know about your experience!
Warm regards,
Golden Star team
My favourite casino / Excellent VIP service!!
My favourite casino! The games are fun and the service is fantastic! Derek the VIP Manager is always easily reached and so friendly and helpful. 5 stars!!
September 13, 2022
Unprompted review
Reply from Golden Star Casino
Dear Dee,
Thank you so much for your feedback!
We're so glad to hear that you are loving our casino and that our VIP Manager Derek was able to help you out with any questions or problems.
We appreciate you taking the time to let us know about your experience!
Warm regards,
Golden Star team
After getting account verified I've had…
After getting account verified I've had some large payouts which only take 2-4 days to be in my bank account, I believe you should be able to with draw more than $7500 per day. But all in all it been a good casino to me and the service from VIP account manager is first grade I've been given free games and casino cash Derek has been great
July 15, 2022
Unprompted review
Reply from Golden Star Casino
Dear Keiran Best,
Thank you for your wonderful feedback, it is much appreciated.
Our team is so happy to hear that you are enjoying our casino so far and that you have had positive experiences with our VIP Account Manager. We certainly understand your suggestion about increasing the daily withdrawal limit and we will pass this along to the relevant teams at our casino.
Thank you again for your kind words and we look forward to your continued membership with us.
Warm regards,
Golden Star team
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Golden Star Casino is the best
Golden Star Casino is the best casino I have played in. The payouts are very fast and the games are exciting. I also have my vip manager Dave. He is very helpful and always answers my questions and concerns immediately and solves the problem immediately. I also always get good bonuses. Favorite place to spend time
September 16, 2021
Unprompted review
Reply from Golden Star Casino
Dear Raili
Thank you for taking the time to leave such a positive review!
Our team is glad to hear that you're having such a great experience at Golden Star Casino. We are delighted that Dave was so helpful to you and that you enjoy the bonuses we offer.
Much appreciation for your kind words and thank you for being a valued customer!
Warm regards,
Golden Star team
Golden star a great casino to play at
I have been playing at golden star casino for a long while now not because I have to or because I’ve been lucky ( it helps ) but because they have a great variety of games and my vip manager Natalia is always looking after me. They offer great bonuses and pay out quickly without any hassles. I am always happy when playing golden star as I know my vip manager will come through with some bonuses when I’m losing at no cost to me which is always hard to find in an online casino. Why don’t you give it a go I highly recommend it.
September 13, 2022
Unprompted review
Reply from Golden Star Casino
Dear Anthony G,
Thank you for sharing your positive experience at Golden Star Casino. We are delighted to hear that you have been enjoying our wide selection of games and that your VIP manager Natalia has been providing excellent support. It's great to know that you appreciate the bonuses and the quick payouts we offer.
We strive to provide a top-notch gaming experience and outstanding customer service to all our players. Your recommendation means a lot to us, and we encourage others to give Golden Star Casino a try.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to continuing to provide you with an enjoyable and rewarding casino experience.
Best regards,
GoldenStar Casino Team
You are unable to withdraw once you…
You are unable to withdraw once you have depositet. Their crypto option is an absolute scam. They have quick responding support, but they don't provide any useful. Scam site! Never use!!!
May 20, 2022
Unprompted review
Reply from Golden Star Casino
Dear Emil Simonsen,
We're sorry to hear about your negative experience with our casino. We assure you that we take all customer feedback seriously and continuously strive to improve our services.
Regarding withdrawals, we would like to clarify that our withdrawal process is designed to be fair and transparent. However, there may be certain conditions and requirements that need to be met for withdrawals to be processed successfully.
As for our crypto option, we assure you that we prioritize the security and integrity of all transactions. Cryptocurrency transactions can sometimes be subject to external factors such as network congestion or blockchain confirmation times, which may cause delays. We recommend reaching out to our support team for further assistance regarding your specific situation.
If you have any specific concerns or require further assistance, please don't hesitate to contact our support team.
Best regards,
GoldenStar Casino Team
If i could rate it 0 i would
If i could rate it 0 i would. Shocking site. Need less proof of id than to get a mortgage. You supply one piece of information and then they want more and more and say they sent email and you never get it. Get spam they say. And then check back again. 2 weeks trying to make withdrawal and then they say i can not withdraw to my card and need to lodge another way and lucky for me i do not have to spend the deposit but need more screen shots and info. Do not use this site
February 16, 2022
Unprompted review
Reply from Golden Star Casino
Dear Patrick O Mahony,
We're sorry to hear about the difficulties you've experienced with our site. We understand that the verification process can be frustrating at times, but it is a necessary step to ensure the security and integrity of our platform.
Regarding the withdrawal method, sometimes certain payment processors or cards may have restrictions, and we may need to explore alternative withdrawal options to ensure you receive your funds securely. We apologize for any inconvenience caused by this process.
We appreciate your feedback and take it seriously. We continuously work to improve our services and provide a seamless and reliable gaming experience. If you have any further concerns or need assistance, please reach out to our support team, and we will do our best to assist you.
Best regards,
GoldenStar Casino Team
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Had some withdrawal problems early on…
Had some withdrawal problems early on when I first started going to this casino, but after some interaction with the people who work there , it all turned out for the better. This has become my new place to got to when I play games, it’s a great selection plus new ones coming in , overall I say 5 stars , keep up the good work.
February 13, 2022
Unprompted review
Reply from Golden Star Casino
Dear big foot,
We appreciate your feedback and are glad to hear that your experience with our casino has improved over time. We apologize for any initial withdrawal issues you encountered, but we're pleased that our team was able to assist you and resolve the problem.
We constantly strive to provide a great selection of games and regularly introduce new ones to keep our players entertained. Your satisfaction is important to us, and we're committed to delivering a positive gaming experience.
Thank you for your kind words and 5-star rating. We appreciate your loyalty and will continue working hard to meet your expectations.
Best regards,
GoldenStar Casino Team
Ok i win and pass one day to make me…
Ok i win and pass one day to make me verify one of my last deposit .for what , i dont know ,and its not finish after several proof .like the email of comfimation of the casino number its not a proof.very difficult to windraw but when you make deposit its verry fast.a few second
January 4, 2022
Unprompted review
Reply from Golden Star Casino
Dear Erick Simard,
Thank you for your feedback. We apologize for any inconvenience you may have experienced during the verification process.
Verification is an important step that we take to ensure the security and integrity of our platform. It helps us comply with regulatory requirements and prevent fraudulent activities. While we aim to complete the verification process as quickly as possible, there may be instances where additional information or documentation is required.
We appreciate your patience and understanding. If you have any further concerns or questions regarding the verification process, please don't hesitate to contact our customer support team. We're here to assist you and provide any necessary guidance.
Thank you for choosing our casino, and we hope you continue to enjoy your gaming experience with us.
Best regards,
GoldenStar Casino Team
The brilliant site I've won a lot of…
The brilliant site I've won a lot of money but also lost a fair share. The only thing I'd suggest is faster withdrawal. A nice amount of fun games keeps me coming back to this site.
August 19, 2021
Unprompted review
Reply from Golden Star Casino
Dear Lola,
Thank you for your feedback and for choosing our site for your gaming experience. We're glad to hear that you've had some successful winnings and enjoyed our selection of games.
We understand that fast withdrawals are important to our players, and we strive to process them as quickly as possible. We are constantly working on improving our withdrawal process to ensure a smooth and efficient experience for all our users.
Once again, thank you for your support and feedback. We look forward to providing you with even more enjoyable gaming experiences in the future.
Best regards,
GoldenStar Casino Team
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