From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.
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I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more
After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more
Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more
Company details
Information provided by various external sources
Goldfish is an award-winning cloud telecoms based in Ireland.
About Goldfish.ie
Written by the company

- Reliable
- With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
- Innovative
- Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
- Knowledgeable Technical Support
- Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.
Contact info
Beach Road, Greystones, County Wicklow, Ireland
- 015547888
- support@goldfish.ie
- goldfish.ie
Hasn’t replied to negative reviews
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From start up to customer service…
From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.
Great service and support
Great service, great support. Very attentive and quick to respond to queries.
Hassle Free Number Porting From Skype
Leroy from support was a pleasure to deal with. The process of porting my number from Skype was smooth, straightforward, and completely hassle-free. I’d highly recommend Goldfish, and it’s an added bonus that they’re an Irish company.
Good experience with using Goldfish…
Good experience with using Goldfish VoIP services, easy and very quick to set up. The web panel is a bit dated but it still does everything you need it to.
ok. sorted out my problem after a few emails
ok
sorted out my problem after a few emails
got a refund promptly
Signed up a week ago so far terrific…
Signed up a week ago so far terrific service. All the way through the sign up really helpful with any questions I had. Thanks
The set up process was very clunky and…
The set up process was very clunky and confusing. Otherwise a great service
Responsive Customer Service
Was having a technical issue registering and got through to customer service without any problems, and issue was promptly resolved.
Porting Skype number to Goldfish
Mine was not a typical request - porting a US number to Goldfish in Ireland. It required a lot of interaction with Sales and Support, and there was some time pressure as the original carrier, Skype, was shutting down in May 2025. But, because Goldfish was so responsive, especially Greg in Sales and Leroy in Technical support, it went through fine and is working well. Thanks again, highly recommend.
Service is working well
Great customer service
Our interactions with Goldfish were efficient, on-point and successful. They provide a good service, well managed with great people to interact with.
Our interactions with Goldfish were efficient, on-point and successful 👍🏻
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