Goldfish.ie Reviews 326

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.

Rated 4 out of 5 stars

I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more

Rated 5 out of 5 stars

After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more

Rated 5 out of 5 stars

Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more

Company details

  1. Phone and Internet Service
  2. Telecommunications Contractor
  3. Telecommunications Service Provider

Information provided by various external sources

Goldfish is an award-winning cloud telecoms based in Ireland.

About Goldfish.ie

Written by the company

Reliable
With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
Innovative
Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
Knowledgeable Technical Support
Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

326 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It has been an absolute pleasure to…

It has been an absolute pleasure to deal with Leroy, he was so helpful and patient with all my questions.

I cannot recommened Goldfish enough. Leroy was always quick to respond and kept me up to date every step of the way.

Fantastic service.

July 20, 2023
Unprompted review
Rated 4 out of 5 stars

Good experience for a small business owner

I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard could be a bit easier to navigate for people who are not familiar with VOIP jargon or tech, but overall the experience is very good.

February 13, 2023
Rated 5 out of 5 stars

Very efficient

Very efficient. I signed up to something but hadn't understood it correctly. I spoke to someone who cancelled my order and my money was returned quickly.

February 3, 2023
Rated 5 out of 5 stars

Setting up DD with…

Huge difficulty setting up DD with other Telecoms to provide a customer service. Goldfish were super efficient and we have not had one single problem since. they exceeded our expectations

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Easy to setup

Easy to setup, easy to follow instructions. Up and running in under 30 minutes flat. I wish there was an option to receive incoming SMS/Texts.

October 19, 2022
Rated 5 out of 5 stars

Leroy for prez

After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god.

The team was very responsive and Leroy who mainly dealt with my queerey was top notch and deserves an honorable mention.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

A fantastic service

A fantastic service. I had tried a couple of other providers before I contacted Gold Fish and the difference was massive. The process was easy to set up, instant and their support team are brilliant to deal with. Well done. I'll be using your service a lot going forward.

July 25, 2022

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