Golf Pro Services Reviews 

537
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb, efficient, and professional service, often highlighting quick turnarounds and excellent communication. People appreciate the staff's helpfulness, extensive knowledge, and friendly demeanor, noting their valuable advice and reasonable pricing. Reviewers frequently recommend the service for its reliability and overall pleasant experience. However, some customers also noted that they often experienced issues with their golf trolleys, including battery problems, speed dial malfunctions, or general breakdowns. Despite these product concerns, the service effectively repaired and restored their trolleys, often returning them in 'as new' condition or significantly improving their performance.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the prompt, efficient, and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and efficiency.... See more

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with repairs... See more

Price

Consumers find price to be positive, consistently reporting that repair work and services are very reasonably... See more

Quality

Users describe ambiguous interactions with quality, with some customers reporting that their items were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fault with my golf trolley - battery not appearing to charge. Roger quickly diagnosed the problem as a faulty battery by using an alternative power source to confirm that the trolley was w... See more

Rated 5 out of 5 stars

Thank you Roger for repairing the speed dial on my Powakaddy CT6. Although I wasn't there in person to meet you, I understand you were most helpful and informative. You were an absolute pleasure to... See more

Rated 5 out of 5 stars

I went through the Motocaddy website and found Roger as my local service agent. After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted wh... See more

Rated 5 out of 5 stars

Spoke with Roger about the problem with my Motocaddy trolley. He agreed to look at it that afternoon. On checking the problem the was able fix within 10-15 minutes at a very reasonable price. Also... See more


Company details

  1. Golf shop

Written by the company

Golf Pro for over 48 yrs. Repairer and seller of electric trolleys. Specialist with PowaKaddy and Motocaddy Service agent for both companies Friendly no obligation help given


Contact info

5.0

Excellent

TrustScore 5 out of 5

537 reviews

5-star
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1-star

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5.0

All reviews

(537)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Roger assessed my trolley within an hour of taking it in . Gave me a very reasonable quote. Trolley was returned 3 days later in perfect working order . Great service and will definitely use him again if I have a problem

March 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service for my powerkaddy trolley that needed a new circuit board. This was done while I waited at a very reasonable price. Would highly recommend this company for all your golf trolley needs

March 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Sent them a photo and description of my…

Sent them a photo and description of my m5 golf trolley, to say the screen had broken/ cracked. They advised the price of a new one which was unbelievably expensive, which I already knew, but offered to seal the existing screen.
Great fast and efficient service.

December 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Powakaddy c2i repair

Roger was very welcoming and is very knowledgeable, and provides great advice. Great turn around time and fairly priced. Highly recommended

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding well deserved 350 5 star reviews

What a great experience , PowaKaddy failed completely, all fault finder checks completed , no joy. Searched for local powakaddy service engineer and fortunately it was golf Pro Services and local. The fault was quickly identified and rectified with a sameday turn around. But truly outstanding is that it was turned around in a hours. Upon collection the trolly was concourse condition having had a deep clean . Roger spent 15 minutes with explaining several aspects of the trolly previous unknown , also practical advice on care and maintenance. Highly recommended and This one was purchased on line. Roger supplies Powakaddy and provides a full walk through and assembly, who would you buy online , lesson learnt and will recommended to all at the club.

November 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service and fast turnaround…

Excellent service and fast turnaround Roger was very helpful in advising on preventative maintenance of the issues I had experienced with my Power Caddy trolly. Parts replaced (New control board, front wheel bearing, and axel clutch mechanism.Highly recommended!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Electric Trolley Repair

Great service and quick turnaround to resolve a couple of issues with Motocaddy M1.
Also gave helpful tips for future maintenance.
Wouldn't hesitate to recommend
Roger.

November 19, 2024
Unprompted review
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