Golf Pro Services Reviews 520

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency. Many appreciate the reasonable pricing and the swift turnaround times for repairs and services, often noting that their items were returned in like-new condition. Reviewers frequently commend the staff's knowledge and professionalism, finding them a pleasure to deal with. While the overall sentiment regarding the product and its quality is mixed, with some experiencing issues, the service provided in addressing these concerns is consistently lauded.

What people talk about most

Service

Users describe positive interactions with service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Product

People report ambiguous experiences with product. Many customers praise the repair service, noting that their... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight that the charges are... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers reported that their golf trolleys were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roger was really helpful and solved what was a nasty and hidden little problem affecting the performance of my ageing electric golf trolley. His charge was very reasonable and the repair was followed... See more

Rated 5 out of 5 stars

I went through the Motocaddy website and found Roger as my local service agent. After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted wh... See more

Rated 5 out of 5 stars

I've used Roger a couple of times. Once I gave him 2 broken Hill Billy Terrains and he managed to cobble together one that is still working great. Excellent service, good communication. Really nice gu... See more

Rated 5 out of 5 stars

Spoke with Roger about the problem with my Motocaddy trolley. He agreed to look at it that afternoon. On checking the problem the was able fix within 10-15 minutes at a very reasonable price. Also... See more


Company details

  1. Golf shop

Written by the company

Golf Pro for over 48 yrs. Repairer and seller of electric trolleys. Specialist with PowaKaddy and Motocaddy Service agent for both companies Friendly no obligation help given


Contact info

5.0

Excellent

TrustScore 5 out of 5

520 reviews

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Rated 5 out of 5 stars

Motocaddy motor repair

Very easy to deal with. Dropped off the trolley next day after fault. Roger phoned back next day to say was repaired and what the fault was and cost of repair. Picked up when i wanted to. Whole process only took a few days

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

Knowledgeable about the product and managed to find me what I wanted within my budget. Very friendly and supportive. So glad I stuck with Powakaddy and glad to have the support if needed.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Roger assessed my trolley within an hour of taking it in . Gave me a very reasonable quote. Trolley was returned 3 days later in perfect working order . Great service and will definitely use him again if I have a problem

March 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service for my powerkaddy trolley that needed a new circuit board. This was done while I waited at a very reasonable price. Would highly recommend this company for all your golf trolley needs

March 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Sent them a photo and description of my…

Sent them a photo and description of my m5 golf trolley, to say the screen had broken/ cracked. They advised the price of a new one which was unbelievably expensive, which I already knew, but offered to seal the existing screen.
Great fast and efficient service.

December 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Powakaddy c2i repair

Roger was very welcoming and is very knowledgeable, and provides great advice. Great turn around time and fairly priced. Highly recommended

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding well deserved 350 5 star reviews

What a great experience , PowaKaddy failed completely, all fault finder checks completed , no joy. Searched for local powakaddy service engineer and fortunately it was golf Pro Services and local. The fault was quickly identified and rectified with a sameday turn around. But truly outstanding is that it was turned around in a hours. Upon collection the trolly was concourse condition having had a deep clean . Roger spent 15 minutes with explaining several aspects of the trolly previous unknown , also practical advice on care and maintenance. Highly recommended and This one was purchased on line. Roger supplies Powakaddy and provides a full walk through and assembly, who would you buy online , lesson learnt and will recommended to all at the club.

November 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service and fast turnaround…

Excellent service and fast turnaround Roger was very helpful in advising on preventative maintenance of the issues I had experienced with my Power Caddy trolly. Parts replaced (New control board, front wheel bearing, and axel clutch mechanism.Highly recommended!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Electric Trolley Repair

Great service and quick turnaround to resolve a couple of issues with Motocaddy M1.
Also gave helpful tips for future maintenance.
Wouldn't hesitate to recommend
Roger.

November 19, 2024
Unprompted review

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