Golf Pro Services Reviews 520

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the quick turnaround times for repairs and the reasonable pricing, often noting that their items performed like new after service. Reviewers frequently recommend the services due to the efficiency, good communication, and valuable maintenance advice provided. While the overall sentiment is highly positive, some customers experienced ambiguous outcomes regarding product quality, with instances where parts were discontinued or required extensive repairs. However, even in these cases, the staff's expertise and ability to find solutions or provide expert advice were greatly valued, sometimes leading to free replacements from manufacturers.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Product

Consumers find the product experience to be ambiguous, with many reporting significant issues that required... See more

Price

Users describe positive interactions with price, consistently highlighting that charges are very reasonable... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers reporting that their golf trolleys were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roger was really helpful and solved what was a nasty and hidden little problem affecting the performance of my ageing electric golf trolley. His charge was very reasonable and the repair was followed... See more

Rated 5 out of 5 stars

I went through the Motocaddy website and found Roger as my local service agent. After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted wh... See more

Rated 5 out of 5 stars

Spoke with Roger about the problem with my Motocaddy trolley. He agreed to look at it that afternoon. On checking the problem the was able fix within 10-15 minutes at a very reasonable price. Also... See more

Rated 5 out of 5 stars

I've used Roger a couple of times. Once I gave him 2 broken Hill Billy Terrains and he managed to cobble together one that is still working great. Excellent service, good communication. Really nice gu... See more


Company details

  1. Golf shop

Written by the company

Golf Pro for over 48 yrs. Repairer and seller of electric trolleys. Specialist with PowaKaddy and Motocaddy Service agent for both companies Friendly no obligation help given


Contact info

5.0

Excellent

TrustScore 5 out of 5

520 reviews

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Rated 5 out of 5 stars

The service was excellent 👌

The service was excellent 👌. Thanks a lot for this. I almost bought a new battery before getting in touch with you. Have already shared your website in my golfing circles. Once again many thanks.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

PowaKaddy repair

Used Roger for a PowaKaddy repair.
Faultless, extremely knowledgable after a long and distinguished career as a golf pro. A pleasure to deal with.
Steve

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and advice.

Great service and advice.
I'm very pleased with the electric trolley I purchased and Roger was very helpful in explaining the working and maintenance of the trolley.

July 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Expert Advice Given

I called Roger (Williams) regarding my faulty Motocaddy Cube push trolley. Although he couldn’t offer his services directly, he gave me some expert advice which has resulted in me receiving a free replacement trolley from the manufacturer. Many thanks.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Trolley repair

Contacted Roger as I believed my trolley had a faulty battery. Roger tested over night but he advised fault was with trolley. Gave trolley to Roger following evening and he immediately found fault as well as several others including damaged front wheel and alignment, damaged rubber bag strap, missing securing screw etc. all of which he replaced.
He called me following morning to tell me it was "all done" at a very reasonable price.
Roger is not only a very nice guy, well respected in the industry but a very knowledgeable person who I would strongly recommend if you need help.

July 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Powakaddy broken gearbox

My Powakaddy broke down on Thursday, a broken gearbox, it was taken to Roger who fixed it and had it back to me by Saturday, what a service. I can’t recommend him highly enough.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

New Powakaddy trolley

Purchased a new trolley from Roger. It was all put together and ready to collect in just a few days. Roger explained the operation and maintenance of the product and even talked me through registering the warranty. Excellent friendly service.

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars

My Powkaddy trolley restored

My Powkaddy trolley was in bad state, noisy gear box, the speed switch not working properly, pulling to the right. Took it to Roger on Tuesday and he fixed it for me to collect on Thursday, quick turn around ready for the round on Friday, it is now goes as if it were new. Really recommended him

July 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick and very reasonably priced. I had a broken button on my electric trolly which was fixed perfectly. Roger also provided some guidance on other trolly points and advice on how to avoid future issues. Highly recommend

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, dropped my Powakaddy trolley off for a squeaky wheel and a service and within 2 days its was ready to pick up. Looked and performed liked a brand new trolley straight out of the box.

Roger even replaced the damaged screen and all for a very reasonable price.

Comes highly recommended

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
Due to his vast experience mending electric trolley’s Roger immediately pinpointed what was probably causing the annoying intermittent breakdowns I was experiencing with my trolley.
It was mended in days at an unbelievable low rice of £45 . Happy Days !!

June 24, 2025
Unprompted review

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