Golf Pro Services Reviews 519

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency. Many appreciate the reasonable pricing and the swift turnaround times for repairs and services, often noting that their items were returned in like-new condition. Reviewers frequently commend the staff's knowledge and professionalism, finding them a pleasure to deal with. While the overall sentiment regarding the product and its quality is mixed, with some experiencing issues, the service provided in addressing these concerns is consistently lauded.

What people talk about most

Service

Users describe positive interactions with service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Product

People report ambiguous experiences with product. Many customers praise the repair service, noting that their... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight that the charges are... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers reported that their golf trolleys were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roger was really helpful and solved what was a nasty and hidden little problem affecting the performance of my ageing electric golf trolley. His charge was very reasonable and the repair was followed... See more

Rated 5 out of 5 stars

I went through the Motocaddy website and found Roger as my local service agent. After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted wh... See more

Rated 5 out of 5 stars

I've used Roger a couple of times. Once I gave him 2 broken Hill Billy Terrains and he managed to cobble together one that is still working great. Excellent service, good communication. Really nice gu... See more

Rated 5 out of 5 stars

Spoke with Roger about the problem with my Motocaddy trolley. He agreed to look at it that afternoon. On checking the problem the was able fix within 10-15 minutes at a very reasonable price. Also... See more


Company details

  1. Golf shop

Written by the company

Golf Pro for over 48 yrs. Repairer and seller of electric trolleys. Specialist with PowaKaddy and Motocaddy Service agent for both companies Friendly no obligation help given


Contact info

5.0

Excellent

TrustScore 5 out of 5

519 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Satisfied with my experience

I have been repaired twice from Roger. He is honest and offers reasonable price as well as fast repairs.
I will definitely come back with him again. Thanks

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

The service i received was very quick and extremely efficient. I was very satisfied and pleased, and also very impressed with the pleasant nature that was displayed: a very satisfactory experience. I would recommend it to anyone.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Motocaddy Repair

Took my Motocaddy M7 GPS to Roger as it had problems with the GPS loading.
Roger was able to find the fault & repair it for me very quickly,
Great service would definitely recommend.

June 10, 2025
Unprompted review
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Reply from Golf Pro Services

Thanks for review

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Rated 5 out of 5 stars

Smooth as anything!

Roger was fantastic and very helpful. I had an issue with a specific part that was discontinued by Powakaddy but he was still able to source this and make the repair very quickly and reasonably. Excellent service and a very knowledgeable guy, would certainly recommend!

June 6, 2025
Unprompted review
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Reply from Golf Pro Services

Hope you handicap reduces during the year

Rated 5 out of 5 stars

A really great service by a true…

A really great service by a true gentleman. My powerkaddy had stopped working and had no drive to the wheels but had battery power. I thought it would be the end of it and another £700 on a new trolley. Roger found the issue in no time at all, replaced the part and gave me a years warranty on that part. All done with a smile and great communication. I would highly recommend Roger and his services.

June 8, 2025
Unprompted review
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Reply from Golf Pro Services

Many thanks for your review so pleased that I was able to get you back on the fairways. All the best with the season Regards Roger

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Rated 5 out of 5 stars

Great Service

Rodger Williams was recommended to me by a fellow golfer. The service i recieved from Rodger was really great. I would recommend him every day of the week.

June 3, 2025
Unprompted review
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Rated 5 out of 5 stars

First class Powakaddy repair service

Roger accommodated my electric golf trolley repair request immediately, allowing me to drop off my equipment that same day and repaired it within 48hrs. Incredibly helpful in organising its collection post-repair meaning I was able to use it again after returning from holiday - it was as if I never had it unavailable for play. First class service. Highly recommended and should I ever need a repair again, or anyone I know need one, I’ll only ever go back to or only ever refer that person to Roger. Thank you very much.

May 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Roger is fantastic .

Roger is fantastic .. very knowledgeable and diagnosed and repaired fault in 24 hours! Also serviced the trolley and taught me how to look after it a lot better! Fully recommend!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great guy, friendly, genuine and helpful and won't rip you off. Quick turnaround. I would recommend using Roger for any electric trolley problems.
Philip Vaughan

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable good guy

Reliable good guy.
Roger was quick and meticulous.
Very reasonably priced.
One day turnaround.
If you have a power trolley with a problem id recommend Roger straight off.

May 15, 2025
Unprompted review

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