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See what reviewers are saying
James the manager of Go Mobile Keynsham, does not merely sell mobile phones, he helps the customer chose the right phone and then takes time to configure the phone if the customer is struggling. He t... See more
Utterly appalling, mis sold contract, completely ripped off, cancelled within 14 days but 8 weeks later still hadn't resolved issue. Without the help of Ee would still be stuck. Customer service total... See more
Company replied
Terrible company, terrible service. They charge €14.99 to activate the service, and after 3 days I had to switch companies because they say unlimited 5G, but it's actually garbage. Poor coverage, slow... See more
Company details
Information provided by various external sources
With over 40 high street stores, we stock the latest mobile handsets and devices, and offer a wide range of diverse and competitive talk plans along with home and broadband deals. We’re partnered with some of the biggest brands in the mobile phone industry, such as O2, EE, Three and Vodafone! We’re able to offer our customers – business or consumer – a wide range of products and services at fantastic prices. On top of all of that, we also provide great prices on Sky TV and Broadband, as well as EE Broadband. We're also EE's Best Retailer for the third year in a row!
Contact info
United Kingdom
- 0345 413 6395
- care@gomobile.uk
- gomobile.co.uk
Hasn’t replied to negative reviews
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Very professional and knowledgeable…
Very professional and knowledgeable service. I highly recommend the Launceston branch.
First class service!
Excellent service from Scott at the Sleaford store. Got a great deal with everything I wanted, explained everything well and will definitely be returning to see about a broadband and TV package!
Extremely happy with the service that I…
Extremely happy with the service that I had with the consultant in Gmobile in Okehampton. Very helpful,informative and extremely patient with a techno dinosaur like myself.Great support both in store and on the phone.Would recommend him to friends. Well done and many thanks.
I choose to go to Go mobile as…
I choose to go to Go mobile as important to support local business
I changed phoned and found that it was easy and staff helpful and would recommend to others
Friendly and informative staff
Friendly and informative staff - so nice to talk face to face and discuss options - no heavy selling techniques
Always get excellent service at Go…
Always get excellent service at Go Mobile. Very friendly staff and always willing to help. Would totally recommend them
Locked out
I had touched something on my phone and it was locked and couldn't get into it, so the gentleman sorted it for me. It only took him a few minutes . Very friendly man.
It was so helpful to speak to someone…
It was so helpful to speak to someone in person and have them sort out my issue straight away by cancelling my contract and getting me a new one within 20 minutes! Super helpful and could answer all my silly questions!! Thank you!
Paul was very helpful and talked me…
Paul was very helpful and talked me through my options and listened to what I needed not what he I thought I needed.felt covid safe to.great experience
Absolute first class service
Absolute first class service, very knowledgeable and friendly staff, would recommend to anyone needing phone services they cover it all
The Go Mobile branch in Frome
The Go Mobile branch I use in Frome is excellent and have continued to use them for at least eight years now. Have just updated with a new Iphone 11 and enjoying getting to use it. The manager and staff in Frome are extremely helpful, efficient and more than pleasant to do buisness with.
I am very happy I went in for a sim…
I am very happy I went in for a sim only deal as my contract was up I was looking to pay around £10 a month but the lovely man in the shop got it down to £8 for me he has saved me £17 a month for my phone I will definitely be going back! Absolutely lovely customer service! :)
I went in to the shop they were very…
I went in to the shop they were very help full. Polite and kind. They helped me pick my phone. They even set it up for me. I said I wanted to keep my number. They explained every thing to me. They even pick a new phone case for me. Ask what colour I wanted I said red. Ask what network I was on I said ee so said why don't you go on 02 I said alright then I will. Do now I am on a monthly contract. I left very happy. Thank you.
Excellent help and service by Josh to…
Excellent help and service by Josh to take out new phone contracts for myself and my husband. I will certainly recommend GoMobile
Haydn
Haydn, in the Ripon shop, was especially helpful and patient as three of us switched our phones and plans. He's a good one!!
Go To Go Mobile
I have used Go Mobile for my last 4 or 5 upgrades. The staff are friendly, polite, happy. They are up to date on all brands and models of phones. Having told them my requirements they presented me with several options, explained the differences and were never pushy and never rushed me. They made sure I had the correct phone for my needs. Brilliant.
I went in to the Ripley store last week…
I went in to the Ripley store last week to ask for advice on a new mobile phone. Jason spent lots of time running through different options with me. Thank you so much for your advice, I will definitely use your service again.
The girl in the shop was so helpful and…
The girl in the shop was so helpful and knew exactly how to solve my problem. She offered me a selection of appropriate phones to choose from, all of which were extremely good value. She couldn't have been more helpful and pleasant.
So nice to deal with
Have used these guys in Newton Abbot for about 3-4 years they are excellent, friendly, very helpful and so nice to deal with.
Wouldn't ever go anywhere else, such a nice attitude.
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