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See what reviewers are saying
James the manager of Go Mobile Keynsham, does not merely sell mobile phones, he helps the customer chose the right phone and then takes time to configure the phone if the customer is struggling. He t... See more
Utterly appalling, mis sold contract, completely ripped off, cancelled within 14 days but 8 weeks later still hadn't resolved issue. Without the help of Ee would still be stuck. Customer service total... See more
Company replied
Terrible company, terrible service. They charge €14.99 to activate the service, and after 3 days I had to switch companies because they say unlimited 5G, but it's actually garbage. Poor coverage, slow... See more
Company details
Information provided by various external sources
With over 40 high street stores, we stock the latest mobile handsets and devices, and offer a wide range of diverse and competitive talk plans along with home and broadband deals. We’re partnered with some of the biggest brands in the mobile phone industry, such as O2, EE, Three and Vodafone! We’re able to offer our customers – business or consumer – a wide range of products and services at fantastic prices. On top of all of that, we also provide great prices on Sky TV and Broadband, as well as EE Broadband. We're also EE's Best Retailer for the third year in a row!
Contact info
United Kingdom
- 0345 413 6395
- care@gomobile.uk
- gomobile.co.uk
Hasn’t replied to negative reviews
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I was looking to upgrade my very old mobile phone.
I was looking to upgrade my very old (6 years) mobile and was fairly clueless about what to do beyond wanting to spend less per month and get unlimited texts and messages. Whilst a very infrequent customer of GoMobile in Totnes, I was blown away by the level of service from Peter Brown in particular who even remembered me from a home visit he made at least six years ago, enough too get the ball rolling on a deal which allowed me to leave with exactly the right kit and at the right price as well. Many congratulations!!
Excellent service
I think the member of staff on duty at Go Mobile in Alfreton was called Cameron. He was invariably polite and helpful. He explained exactly what my options to replace my phone were, what it would cost and how it would be arranged. He completed the paperwork accurately and asked me to check it. When he came to transferring my data from my old phone to my new one he had to try several methods because too much data was stored on my old phone. He handled it patiently and carefully and nothing was lost in the process.
I can highly commend him.
Because of circumstances
Because of circumstances, I had at the age of 73 to purchase a Mobile Phone,I went to Go Mobile in Bude Cornwall, where they went out of their way to set me up with a mobile that would suit my needs, and after a month got me back to sort out a contract, and Showed me how to understand the facilities of the phone, At all times they showed Patience and consideration for me, and I will certainly recommend them to all my friends and family,
Great Customer Service
I was really pleased with the service and attention I received in the Brixham shop and was most impressed that the assistant remembered me from my previous visit two years earlier. He understood my slightly out of the ordinary circumstances and found me a very good deal which suited my needs perfectly. He explained everything very well and was able to answer all my questions with a polite, friendly and very professional manner.
I was very impressed with the quality…
I was very impressed with the quality of service at the go mobile shop. Staff were friendly, efficient and helpful. I was set up with new phone and contract in no time. Couldn't have been happier.
Ty was such a great help and he found…
Ty was such a great help and he found the right phone for me at an excellent price. He was very kind. I definitely will go back there again. Thank you ty 😁
Satisfaction
Had a real great experience in go mobile
Daniel was a great help would recommend to anyone
Mo is very very helpful and…
Mo is very very helpful and knowledgeable not just to me but to others as well..
Excellent service
Found the staff at Sidmouth to be very patient & helpful.
Really please with my new Samsung Galaxy
Have used go mobile for the passed few…
Have used go mobile for the passed few years and can honestly say the staff are always helpful and will do Thier best to suit your needs
100% committed, honest staff
The staff are so welcoming, efficient and caring and make sure customers fully understand and are happy with everything, also offering an excellent after sales service. It is a pleasure to be a customer.
Very helpful and friendly in the shop
Very helpful and friendly in the shop
Would recommend
Have used Go Mobile Retford for a few…
Have used Go Mobile Retford for a few years, the staff in there are always help and informative. I would like to give a special mention to the manager, Mo, who always goes the extra mile to help you.
I can't rate the shop in Liskeard high…
I can't rate the shop in Liskeard high enough, staff are very friendly, helpful and will do whatever they can to help, I will definitely be using them in the future
I updated my phone this week at Frome…
I updated my phone this week at Frome Gomobile.I was impressed by the helpfulness of all the staff.They went out of their way to explain things to me and downloaded software to work with my fitbit.Something I would have had no idea how to do.I am pleased with my new phone.
Get mobile and go to Go Mobile
Great customer service at Go Mobile in Sleaford. Friendly, helpful, very efficient and patient.
Excellent service as always
Helpful and informative staff
I get my phone's from Go Mobile because the staff are friendly and helpful to the older less tech-savvy user and I know I will get an honest recommendation for the phone that is right for me and not be persuaded to spend unnecessary money. They are also helpful with advising on any problems after you have bought the phone. I wouldn't go anywhere else
Mobile Phone Stress
I was having a stressful time with my phone and Grant from Go Mobile in Dawlish sorted me out. He was calm and knowledgeable and very polite to this pensioner.
I would recommend anyone in the area who has a problem with their mobile phone to go and see Grant.
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