Goodbikegear Reviews 

49
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Awful customer service. Received a boxed bike but the valve on the inner tube was leaking. I replaced the inner tube and sent them an email about it which they ignored. Then phoned them up and asked f... See more

Rated 5 out of 5 stars

Well impressed great price good communication and prompt delivery with courier delivering right within hour time slot. Answered my queries before I ordered. Bought a felt z3 ultegra disc and just one... See more

Rated 5 out of 5 stars

Being on mainland UK, I did think a little about purchasing a cycle from a Belfast based cycle shop, though rest assured the location was totally transparent to me. Bike was assemble great, only th... See more

Rated 5 out of 5 stars

Excellent company. I ordered two bikes and cancelled one as I read some reviews and the geometry was a bit aggressive for me. Refunded without question. The bike I wanted was delivered in three da... See more

Company details

  1. Bicycle Store

Information provided by various external sources

We have a passion for cycling, both on and off road, with a drive and focus to deliver what we believe bikers want – good gear, fast delivery, and the cheapest possible prices. We are a member of The Association of Cycle Traders in the UK and part of CycleScheme and CyclePlus, the leading Cycle to work scheme providers. Always keen to hear from fellow cyclists, we will actually act and respond to your queries, concerns and suggestions - we have a team of Cytech-qualified mechanics and pro riders who can give you honest, straightforward advice about the bikes we sell and which suit you best. You can always call us on 02890834056 for full details or any questions that you have.


Contact info

3.9

Great

TrustScore 4 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(49)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second to None

Bought a Avanti Vapour 1 from goodbikegear, was a little sceptical about using them as I have never heard of them before. Which is unusual as I trawl the net regularly for deals on mtb parts etc.
The bike was such a steal I had to try them, so I purchased on a Credit Card due to the extra protection it gives against fraud. However there was no need to worry!! 2 days after purchase the bike arrived in prefect condition.
Put it together and wife has been on it and loves it!
I will be recommending gbg to everyone!!!

Thanks again for everything

June 9, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Marin SC6 Hybrid - Shipped to England

A bit wary getting a bike shipped over from Northern Ireland.. But everything went to plan. Had a couple of issues completing the build, contact supplier and talked me thru it. No issues at all would definitely recommend.

June 3, 2015
Unprompted review
Rated 5 out of 5 stars

Avanti 29er

Great bike at a truly great price and the delivery was unbelievably fast. Just a couple of days and i was riding.

June 3, 2015
Unprompted review
Rated 5 out of 5 stars

New road kit

Great service, very please with my order, kept informed about the date and time of my delivery, will buy from them again.

June 3, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top service, very good advice on Chat and excellent prices

Purchased a Group set and had some questions, the companies IM team were really helpful and their dispatch time was fantastic. Thoroughly recommend them. Also the group set was the cheapest I could find in the UK, plus some free pedals as well so they beat the 'bigger boys' offerings for price in the online bike market by some margin. Nice one GoodBikeGear.

May 13, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

I had never heared of this company but decided to take a chance and bought some wheels as they were very well priced. I asked for more info by email and had a quick polite reply, so went ahead and made the purchase. The Website was well designed and all the normal payment securities appeared to be in place. The goods were dispatched the next day and I was kept informed about delivery right down to the time of delivery. Excellent service which I can't fault.

March 12, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant service, quick delivery, good looking site.

I was really impressed with the level of service provided by this new company. Completely trustworthy also, they were very reassuring and helpful over the phone. The product I ordered was dispatched on the day i sent the order and arrived ahead of scheduled, I was more than please with both the product and the way it was sent. Overall very happy customer.

November 5, 2014
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look