Good Chop Reviews 

5,929
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including meat and fish, often noting they are superior to grocery store options. Many people appreciate the convenience of the ordering process and reliable home delivery, with items arriving well-packaged and frozen. Reviewers also find the prices reasonable for the high quality and value, making it a great option for premium meats. However, some customers experienced significant issues with delivery, including orders not arriving or being sent to incorrect addresses.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and taste of the meat... See more

Quality

Reviewers consistently express high satisfaction with the quality of products, often describing them as... See more

Order

Users describe ambiguous interactions with order experiences, with some finding the ordering process simple... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers expressing satisfaction with prompt... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the great quality at good prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of ordering most products, quality of products, home delivery. The only complaint I have is that I received e-mails for specialty beef products but there was no active link to order them, only a... See more

Company replied

Rated 4 out of 5 stars

My 1st 5 orders, no issues. This last order has ne wondering. My order was delayed then canceled. Was given 20 voucher. Then order arrived, unannounced and missing half my order. 140 added voucher whi... See more

Company replied

Rated 4 out of 5 stars

Completing the initial order was OK. "Managing" the second order (making changes) was not so clear. Showing the customer all the different selections initially and finding and picking out what I h... See more

Company replied

Rated 5 out of 5 stars

Ordering was simple and convenient. Delivery was on time and without issue. The cuts we've had so far were of good quality, still working our way through our box. All cuts have been presented well, w... See more

Company replied


Company details

  1. #4 of 6 best companies in Meat Products Supplier
  2. #6 of 9 best companies in Butcher Shop

Written by the company

American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(5,929)

1,559 reviews in the last 12 months

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Butcher

Rated 5 out of 5 stars

good qaulity for price

good qaulity for price, im a steak and pork person, love this, cheaper then my local butcher but cant beat qaulity for price, really happy

January 27, 2026
Good Chop logo

Reply from Good Chop

Hi April,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re glad to hear that your meals are arriving on time and that you’re enjoying them.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. We appreciate your support and look forward to continuing to provide convenient and tasty meals.

Warm regards,
The Good Chop Team

Rated 1 out of 5 stars

I got a subscription for my kids , no customer service. HIre someone else.

I bought a subscription for my kids. On 1/30 Fedex gave this to the wrong person. I was unable to track as I was not the shipper. I got constant confirmation that they will make it right. FedEx driver probably took it. The point is that I was sending my kids food they needed. Now a week later they charged me for the next shipment and they never got a replacement box. No credit, no one that can make it right. I finally had to reverse it to my credit card company. Do not buy from these folks. There is no customer service. *** update they emailed and said we refunded your money and cancelled your account. Can you update the review? So here is my update I ordered through Butcher Box. The new box is on it's way. I just now heard from GoodChop and they did everything I did last week and .... still no one has called me to make this better. Don't bother. I am not sure any other company is better with home service delivery, but this was pretty bad.

January 28, 2026
Unprompted review
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Reply from Good Chop

Hi Linda,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order not received and the unexpected order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of GoodChop!

Warm regards,
The GoodChop Team

Rated 4 out of 5 stars

Great portions-to-price ratio!!

I switched to Good Chop from Butcher Box after having been ripped off on my rewards by Butcher Box. I pay less money for more meat with Good Chop.

July 1, 2025
Good Chop logo

Reply from Good Chop

Hi Ariasdad,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re glad to hear that your meals are arriving on time and that you’re enjoying them. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. We appreciate your support and look forward to continuing to provide convenient and tasty meals.

Warm regards,
The Good ChopTeam

Rated 1 out of 5 stars

Worst Customer Service ever

Worst Customer Service ever

Either you are on hold forever or disconnected

Sent me a discount coupon that did not work and could not get any help with it

Better to go with butcher box

January 16, 2026
Unprompted review
Good Chop logo

Reply from Good Chop

Hi David,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the service, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of Good Chop!

Warm regards,
The Good Chop Team

Rated 5 out of 5 stars

We enjoy the quality and variety of…

We enjoy the quality and variety of food.
The convenience alone is worth every penny as going to the local butcher is not as conducive to our busy lifestyles.
Thank you for providing such a wonderful service.

September 21, 2025
Good Chop logo

Reply from Good Chop

Hi James,

Many thanks for the 5-star rating. We’re glad to hear you’re enjoying the quality, variety, and convenience, and we truly appreciate your kind words and support.

Warm regards,
The Good Chop Team

Rated 5 out of 5 stars

Better steaks, more variety of products

For the last year, since our local butcher shop retired and closed his shop, we've been looking for a new place to buy quality meat products. We tried another 'well-known' online meat supplier, but we were not happy with the size of the steaks. Quality was good but paying top dollar for steaks the size of a hamburger. With Good Chop, was impressed with both the size and quality of the steaks and also the better variety of meat products offered.

November 8, 2025
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Reply from Good Chop

Hi Cathy,

Many thanks for the 5-star rating. We’re glad to hear you’ve been impressed with both the size and quality of the steaks, as well as the variety offered. Thanks for sharing your rating with us and the community.

Warm regards,
The Good Chop Team

Rated 4 out of 5 stars

Trying a new butcher near us.

We are deactivating but understand, we enjoyed your products. We have a new butcher in the area, and we wish to give them a try. Thank you. Judy Fowler

September 13, 2025
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Reply from Good Chop

Hi Judith,

Thank you for taking the time to share your rating with us and the community. We’re glad to hear you enjoyed our products, and we truly appreciate your support. We completely understand wanting to try a new local butcher, and we hope you enjoy the experience. You’re always welcome back anytime. Thank you again!

Warm regards,
The GoodChop Team

Rated 5 out of 5 stars

Arrived frozen solid.

Arrived frozen solid.. great flavor .. will be ordering Good Chop from now on.. no more Butcher Box for us..❤️.. prices r GREAT 2..

October 28, 2025
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Reply from Good Chop

Hi Tammy,

We’re glad to hear you’ve been enjoying the flavor and overall experience. Thanks for sharing your rating with us and the community.

Warm regards,
The Good Chop Team

Rated 5 out of 5 stars

The actual product

The actual product, the meat was phenomenal! It was like the quality you'd get at a butcher shop as opposed to say one of the big retail grocers.

October 1, 2025
Good Chop logo

Reply from Good Chop

Hi Matt,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re thrilled to hear you enjoyed the quality of your cuts! Our goal is to deliver that premium, butcher-shop experience right to your doorstep, so it’s wonderful to know we hit the mark for you.

Thanks so much for sharing your feedback — we truly appreciate having you as part of the Good Chop family!

Warm regards,
The Good Chop Team

Rated 5 out of 5 stars

Good Chop arrived as scheduled

Good Chop arrived as scheduled. My neighbor gets the competitors meat (Butcher box). We cooked up some of each and did a side by side taste comparison. Both were delicious but Good Chop was better. Our Good Chop meat had slightly more marbling in the meat making it more favoriful. Not sure what the price difference is between the two.

July 8, 2025
Good Chop logo

Reply from Good Chop

Hi Leonard,

Many thanks for the 5-star rating. We appreciate you sharing your experience and comparison! It’s great to hear your order arrived on time and that you enjoyed the flavor and quality of the meat. Thanks for sharing your rating with us and the community.

Warm regards,
The Good Chop Team

Rated 5 out of 5 stars

The hamburg was juicy even after…

This was my 1st time ordering. The beef roast I made in the crockpot...absolutely so tender & delicious. The hamburg was juicy even after cooking. The bacon was meaty & delicious and tasted great.I haven't tried the special butcher cut steak, but can't wait.

August 28, 2025
Good Chop logo

Reply from Good Chop

Hi Patricia,

Many thanks for the 5-star rating. We’re glad to hear you enjoyed the hamburgers and bacon! It’s great to know they were juicy and flavorful. Thanks for sharing your rating with us and the community.

Warm regards,
The Good Chop Team

Rated 5 out of 5 stars

Delivered on time

Delivered on time, had a rib eye on the grill that evening. The perfect steak to say the least. No more trips to my local butcher.

June 30, 2025
Good Chop logo

Reply from Good Chop

Hi Philip,

Many thanks for the 5-star rating. We’re glad to hear your ribeye made for the perfect steak night! It’s great to know it arrived on time and that you’re enjoying the convenience and quality. Thanks for sharing your rating with us and the community.

Warm regards,
The Good Chop Team

Rated 5 out of 5 stars

Exceptional Quality, and Flavor

I have tried a lot of frozen meat brands over the years, but GOOD CHOP stands out above the rest. Their products are fresh-tasting, perfectly portioned, and packed with flavor. My first purchase was based on the attention and care they put into sourcing.

If you’re looking for frozen meat that tastes like it came straight from the butcher—this is the one!

August 2, 2025
Good Chop logo

Reply from Good Chop

Hi Deborah,

Many thanks for the 5-star rating. We’re glad to hear you’ve had such a positive experience with our products, from the freshness and flavor to the careful sourcing. Thanks for sharing your rating with us and the community.

Warm regards,
The Good Chop Team

Rated 1 out of 5 stars

Stay local

Limit on steaks is an absolute deal breaker, I can go to my local butcher and get 15 16oz new yorks for $150.
12oz of bacon per item, again, local butcher sells by the pound. Stay local, at least then you can ask which farm your meats came from, and you dont get previously fresh frozen product.

August 17, 2025
Unprompted review
Good Chop logo

Reply from Good Chop

Hi Scott,

Thanks so much for your review! We appreciate you sharing your thoughts and feedback on our portion sizes and pricing. It is feedback like yours that helps us grow and improve and we will surely pass your feedback to all of our teams so we can take it into account when making changes and improvements in the future.

Warm regards,
The Good Chop Team

Rated 5 out of 5 stars

Great experience

The food comes shortly after payment goes through. You have options to mix and match whatever you need for the month. It is coinvent as well to switch delivery dates. We have not had a bad experience with any of the products so far. You taste the difference from shopping here as opposed to the neighborhood grocer. It's almost like going to a butcher but better.

May 17, 2025
Good Chop logo

Reply from Good Chop

Hi Tyrus,

Many thanks for the 5-star rating. We’re glad to hear you’re enjoying the convenience, variety, and quality of our meals, we appreciate you taking the time to share your feedback.

Warm regards,
The Good Chop Team

Rated 1 out of 5 stars

Poor quality of meat

Poor quality of meat. Was all fat and hard to cut. Portions were very small. Can get better quality for same price from my local butcher shop.

August 1, 2025
Unprompted review
Good Chop logo

Reply from Good Chop

Hi Susan,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of Good Chop!

Warm regards,
The Good Chop Team

Rated 3 out of 5 stars

I was impressed with the Ribeyes

I was impressed with the Ribeyes, but not on the tenderloins. They were very small for the price As I can buy local from a private butcher for better quality and better price.

April 4, 2025
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Reply from Good Chop

Hi Susan! Thanks so much for your review! We’re happy to learn that you enjoyed the Ribeyes, and we truly appreciate your input regarding the tenderloins. It is feedback like yours that helps us grow and improve! We want you to know our teams receive your feedback and take it into account as they work on developing and enhancing the portion sizes. Thank you for being the best part of Good Chop!

Rated 5 out of 5 stars

Good Bye Butcher Box

After receiving our first order and eating several cuts of beef, I discontinued my subscription with one of your competitors. I ad been with them over 3 years, but your beef was so much tastier!! It wasn't a hard decision, good bye Butcher Box.

March 7, 2025
Good Chop logo

Reply from Good Chop

Hi Ken! Many thanks for the 5-star rating. If there’s anything we can do to improve our offerings, please let us know!

Rated 1 out of 5 stars

Their ads are VERY misleading

Their ads are VERY misleading. I ordered an extra large box… paid $360 for it. Their website indicated I would receive 42lbs of meat. I did not. The contents of the box weighed approx 25lbs… portions are ridiculously small… way overpriced, but the real disappointment was being completely mislead, then told I had received what I should have, when asking why. I’d steer clear… check out Butcher Box, or some other meat delivery service.

UPDATE: The company has agreed to refund a portion of what I paid for this shipment. I’m happy that they are finally compensating for it. I don’t think it was worth the hassle, but do appreciate their efforts to make it right.

April 10, 2025
Unprompted review
Good Chop logo

Reply from Good Chop

Hi Tammy! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!

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