Good Chop Reviews 

5,988
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including meat and fish, often noting they are superior to grocery store options. Many people appreciate the convenience of the ordering process and reliable home delivery, with items arriving well-packaged and frozen. Reviewers also find the prices reasonable for the high quality and value, making it a great option for premium meats. However, some customers experienced significant issues with delivery, including orders not arriving or being sent to incorrect addresses.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and taste of the meat... See more

Quality

Reviewers consistently express high satisfaction with the quality of products, often describing them as... See more

Order

Users describe ambiguous interactions with order experiences, with some finding the ordering process simple... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers expressing satisfaction with prompt... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the great quality at good prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of ordering most products, quality of products, home delivery. The only complaint I have is that I received e-mails for specialty beef products but there was no active link to order them, only a... See more

Company replied

Rated 4 out of 5 stars

My 1st 5 orders, no issues. This last order has ne wondering. My order was delayed then canceled. Was given 20 voucher. Then order arrived, unannounced and missing half my order. 140 added voucher whi... See more

Company replied

Rated 4 out of 5 stars

Completing the initial order was OK. "Managing" the second order (making changes) was not so clear. Showing the customer all the different selections initially and finding and picking out what I h... See more

Company replied

Rated 5 out of 5 stars

Ordering was simple and convenient. Delivery was on time and without issue. The cuts we've had so far were of good quality, still working our way through our box. All cuts have been presented well, w... See more

Company replied


Company details

  1. #4 of 6 best companies in Meat Products Supplier
  2. #6 of 9 best companies in Butcher Shop

Written by the company

American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(5,988)

1,620 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Butcher

Rated 5 out of 5 stars

Truly delicious mea

I love having the meats delivered and they are truly delicious! I will probably supplement at Winn Dixie now and then when they have a sale as I always have, but no more trips to the butcher shop.

July 9, 2024
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Reply from Good Chop

Hi Billye! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Rated 5 out of 5 stars

So far

So far, we have received our first box, and the quality of the meet is exceptional. The difference between Good Chop meat and what you can get from the store is night and day. Reminds me of the fresh meat we used to get from my dad's butcher shop when I was a kid. My only criticism if I had to give one, would be the cuts of steaks could be a little thicker.

July 14, 2024
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Reply from Good Chop

Hi Eric! Thank you so much for taking the time to leave us a 5-star review!

Rated 5 out of 5 stars

Excellent quality and customer service

I have been ordering good-chop for 2 yrs now. Great quality love the way I can pick and choose cuts every month. Customer service always picks up my call with a live representative, if the box is late and meat may be compromised on temperature they send a replacement box the same week at no charge. I have no complaints and will continue to use this service. Much better than Omaha Steaks or Butcher Box.

July 20, 2024
Unprompted review
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Reply from Good Chop

Hi Julia! Many thanks for the 5-star rating. If there’s anything we can do to improve our offerings, please let us know!

Rated 3 out of 5 stars

WITH ALL THE HYPE OF FACEBOOK I SHOULD…

WITH ALL THE HYPE OF FACEBOOK I SHOULD HAVE KNOWN. I WOUND NOT REORDER. IT IS COMPARABLE TO TO THE SUPERMARKET IN PRICE. I WILL BUY FROM MY LOCAL BUTCHER SHOP.

May 16, 2024
Unprompted review
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Reply from Good Chop

Hi Howard! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be contacting you to discuss the matter further. Thank you for being the best part of Good Chop!

Rated 1 out of 5 stars

my daughter ordered two packages of…

my daughter ordered two packages of frozen meat to be delivered to me because she was concerned about my protein intake. I received the meat. It was all frozen Solid and delivered correctly.
The problem is their quality is bottom of the barrel from the ground beef to their ranch cut steaks to their chicken breast and chicken thighs. I shouldn’t forget the sausages that we’re not even edible. This was a gift to me from my daughter, so I was really looked at to tell her about it, but after the second box arrived, I said no more, it’s absolutely the worst meat that I’ve ever eaten.
this is the note that they do not have any any reviews on their website or places to read a comment or two they have one from supposedly a chef Butcher that said it was the best meet. I like to see them follow up on that and produce, who that was, it was probably a staff member in their sales department.
do not waste your money with good chops they’re awful and when my daughter called them and complain, they just blew her off.

April 17, 2024
Unprompted review
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Reply from Good Chop

Hi David! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. Thank you for being the best part of Good Chop!

Rated 5 out of 5 stars

The ribeyes are amazing

The ribeyes are amazing! I've been getting Butcher Box for years, but their ribeyes are kinda blah. These are well marbled and tender. Definitely added more to my next box!

March 8, 2024
Rated 4 out of 5 stars

So far it’s been good

So far it’s been good. I wish the portions were bigger but I do appreciate that it’s all locally picked meats. I also enjoy the home delivery concept and the discounted pricing has been Great. I left butcher box for Good Chop

February 15, 2024
Rated 4 out of 5 stars

Fun getting to know Good Chop through their products

I hadn't been acquainted with Good Chop before so I find out a little each day by eating your products. I have enjoyed each one and so far I have my favorite cut but I have a long way to go before I have tried them all. It is nice to have a personal butcher service. My meat choices have been a nice variety of nice professional cuts and good taste. My only "bad" has been one of my choices (desserts) had to be set aside since each one had soy in them and like many folks I am allergic to soy. I wish I knew beforehand as I made my first set of choices so I could have picked something else. Overall, the experience has been a very good one.

February 7, 2024
Rated 2 out of 5 stars

Quality Control...

Some of the meat is really dark in color and off-putting. Some is bright red and looks very fresh. In my opinion, this is a problem with delivery services... This is our second delivery service that we've tried. The first one. We had a problem every other shipment or more. This company good chop review is about the 1st, 2nd (free replacement box) and probably last delivery that we received from them. 1st box was missing 4 steaks as well as really dark colored on 12 of the steaks. Good chop replaced our whole shipment and we didn't even request that.!! So they did a great job in that regard.!! Unfortunately some of the new meet is also very dark in color and I'm convinced they just put it in the box and ship it. It looks like they don't look at the product to inspect it before they ship... It's a good deal, but a big hassle. And I'm thinking the local butcher shop is more expensive.., But way less hassle and ultimately the better way. Again, it feels like it's just a quality control issue. They'll ship you whatever and just be happy to replace and/or they need to get rid of the old meat...

February 8, 2024
Unprompted review
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Reply from Good Chop

Hi Gregory! We are so sorry to learn about your experience with the products in your box! Please know, this is not the experience we want for you and we are here to work with our quality department! We can forward this feedback to our teams and partners, but we would like to hear more. A member of our team will be contacting you shortly to discuss this matter with you.

Rated 5 out of 5 stars

Where have you been all my life?!

Wow. I can’t believe I got sucked in to Butcher Box with their free for life offer; all the while missing out on such a better company! Good Chop has been exponentially better than what we’ve been settling for. We’re converted now!

October 26, 2023
Rated 5 out of 5 stars

Shock & Awe

We took a chance on our first box as a trial, just to see what we might expect. To say we were pleasantly surprised would be a huge understatement!
From the moment we unboxed the well-packed and very well frozen. Each protein was vac sealed in its own packaging and neatly labled. It all looked so fresh and clean.
From the very first chicken breast, to the Italian sausage, to the amazing pork chops and steaks, everything tasted terrific. It was as good or even better than we were getting from our local butcher and/or farm store.
This caused us to order a second box with different proteins (repeating chicken and sausages). Everything we added was high quality and we are looking forward to box #3 coming soon!

October 17, 2023
Rated 3 out of 5 stars

The meat comes well preserved and still…

The meat comes well preserved and still frozen.
I had already left a review about the size of chicken breasts. Not worth it. I have to eat two breasts in one sitting because they're tiny.
I have found local butcher shop with grass fed beef and all natural chicken for a fraction of the cost. I will be cancelling my subscription after my last box shows up.
Have a good day

October 2, 2023
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Reply from Good Chop

Hi Aaron! Thanks so much for your review! It is feedback like yours that helps us grow and improve! We are happy to hear that you love the Good Chop flavor! Our teams receive your feedback and take it into account as they develop or improve our meat cuts. A member of our team will be contacting you shortly to discuss this further.

Rated 3 out of 5 stars

Over promised under delivered

I recently ordered good chop here's my opinion. I understand marketing they make products appealing to get people to buy. I was tired of the poor choices at all supermarkets so I tried this. Now for me first impressions are everything, I ordered ribeye, pork tenderloin, filet mignon, Italian sausage and scallops. Everything was packaged properly and arrived still frozen. Now the bad I prepared the ribeye for cooking first thing is they were very thin cut. The marketing makes them look like 2inch thick which in reality more like half inch. Made them hard to cook and keep them juicy wasn't blown away nor impressed. The fillet mignon were better but still on the small side they held up well in cast iron skillet and were tender. Truthfully I have had better from restaurants and butcher. Now the pork loin again very small but a nice cut. Cooked perfectly and was very good but only enough for two people. The Italian sausage package only had 4 sausage in it. I didn't think they had much flavor and were packed loose in the casing. The scallops I haven't tried yet but they do look good nice large size. Overall I paid $144.00 for the order and didn't see much value for what I received so I cancelled my subscription and future orders. I'll be going back to a quality butcher shop.

October 27, 2023
Unprompted review
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Reply from Good Chop

Hi Bryan! We are so sorry to learn about your experience with the portion and meat cuts in your box! Please know, this is not the experience we want for you and we are here to work with our quality department! We will forward this feedback to our teams and partners, but we would like to hear more. A member of our team will be contacting you shortly to discuss this matter with you.

Rated 4 out of 5 stars

Worth a try

It's wonderful that you get stuff you can feel good about eating. But I'll be honest the rib eyes are a little thin. I had butcher box before this and wanted to try this cuz they're less expensive and I have to admit I think butcher box has a little better quality of meat. And the steaks are definitely thicker and other stuff is more flavorful.

September 26, 2023
Rated 1 out of 5 stars

I received my first order of Good Chops…

I received my first order of Good Chops one month ago. My order was totally wrong, I received all pork. and I ordered no pork. I called the customer service to complain about my order. They said they would credit my account so that I would not pay for the next order.
Unfortunately my credit card was charged again for the following month. When I called customer service they told me the credit would not take effect until my 4th order because I got a discounted price. This was not acceptable. I have cancelled my subscription to Good Chops. ( When you mess up you need to make things right immediately, The right order needs to be sent out when an error has occurred ) 4 more months of payments not knowing if I will receive the correct order is not ok!!!! NEVER HAD THIS PROBLEM WITH BUTCHER BOX !!

August 18, 2023
Unprompted review
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Reply from Good Chop

Hi Francesca! Thank you for your review! It is feedback like yours that helps us grow and improve! I am so sorry to learn about your experience with the order and the credit. Please know, this is not the experience we want for you and we are here to work with our teams to improve! We will forward this feedback to our teams and partners. In the meantime, someone from our team will be reaching out to request additional information.

Rated 5 out of 5 stars

Good chop is an extremely convenient…

Good chop is an extremely convenient and affordable service. Their meat and seafood is some of the best I’ve ever had, and being able to chose specific cuts and portions is wonderful! Delivery/shipment updates are given in a very punctual manner, and lastly, the food is packaged so nicely. Instead of going to my butcher and doing all the vacuum sealing of usually more than 30 lbs of meat, I just put it right in my freezer! I have and will continue to recommend Good Chop to my friends and family.

July 4, 2023
Rated 5 out of 5 stars

Fantastic Meats

As a former steakhouse cook and butcher, I find the quality of the meat to be excellent, at a very good price. Much better than many other online ordering services and the beef is aged to perfection compared to supermarkets or the local butcher.

July 4, 2023
Rated 5 out of 5 stars

Very Pleased

Overall, the quality is very high. I like how well the really good cuts of meats are very well sealed. I came to good chop from Butcher Box because the quality of the cuts deteriorated over a few months.

I know things are very pricey for all of us at the moment. In my opinion what I am receiving for the cost paid is fair.

June 18, 2023
Rated 5 out of 5 stars

I have been a butcher for 25 years

I am a butcher have been for 25 years and i will say that the meat is top quality! great cuts, not hacked up, no over or under trimmed, even cuts no door stops, no end cuts (strips and porterhouse), cant even tell that its been frozen when eaten! overall great product! Choices of cuts are amazing! Portions are perfect!

June 12, 2023

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