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Good Life Meds Reviews 

1,908
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service team for being quick to respond, helpful, and professional, often going above and beyond to assist with inquiries and issues. Many people appreciate the efficiency and ease of the overall service, noting fast shipping and prompt resolution of their concerns. The staff are frequently highlighted for their friendly demeanor, problem-solving skills, and ability to provide clear explanations. However, some customers also noted issues with product consistency, receiving incorrect medications or dosages that did not match their expectations or previous prescriptions. A few other people also felt that customer service was difficult to reach, with slow chat responses and an inability to speak with a live person, leading to frustration and poor communication.

What people talk about most

Customer service

People report positive experiences with customer service, often describing it as great, outstanding, and... See more

Product

Users describe ambiguous interactions with product, with some customers expressing satisfaction with the... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and efficiency of... See more

Response time

Customers consistently note positive experiences with response time, highlighting quick and efficient support... See more

Service

Clients share positive opinions on service, with many reviewers praising the quick review of requests, prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more

Rated 5 out of 5 stars

Goodlifemeds is amazing compared to other sites. They have been upfront with payments and medication was on my doorstep when needed. The website/app is easy to use and make things quick and convenient... See more

Rated 5 out of 5 stars

I've been a customer for a couple years and I've never considered going anywhere else. The app is iffy but cust service is amazing! Shipping is fast and packed perfectly. Prices are competitive. I'm u... See more

Rated 5 out of 5 stars

I have been using Good life for approximately 6 months and have lost 50lbs. The product has always been delivered in well protected containers and at the right temperature. Customer service has always... See more


Company details

  1. #42 of 55 best companies in Online Pharmacy
  2. #23 of 47 best companies in Online Prescription Medication Vendor
  3. #76 of 166 best companies in Vitamin and Supplements Store
  4. #36 of 70 best companies in Weight Loss Service
  5. #37 of 66 best companies in Wellness Program

Written by the company

We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(1,908)

409 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is great!

Customer service is great. I always get a prompt response from the support team, and my order always arrives on time and securely packaged. Very satisfied with Good Life Meds!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome customer service!

I made the mistake of ordering right before vacation without knowing the processing times. Ashlie with customer service quickly helped remedy the situation and put a one time courtesy hold on the order so it would ship the day we get home. So grateful so that it wasn’t sitting outside while we were away and consequently ruined. Thank you Ashlie for accomadating my error!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Bailie

I had a great experience with Bailie — her customer service was excellent. She was very helpful, responsive, and handled my issue quickly and efficiently. I really appreciated how smoothly everything was resolved. Thank you again for the great support!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The customer service and support is superb!!! I've been a long time customer of GLMeds and I've only had to reach out for help a few times. Each time I did, there's an actual human responding to my needs immediately! Today, Bianca helped me make sure my new payment method and address was processed accurately. She was very helpful and attentive; making sure the pharmacy also has my updated address. Thank you GLMeds!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good life - good experience

I have been with good life for over a year using a GLP one and NAD. The company is great. They’re very responsive and the medicine ships quickly and the registration process is easy too. I highly recommend them. I recommended them to my family and friends.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Had a little trouble with my order--but once I reached out via email (not through chat service), it was fixed immediately. Thanks Carmen and Leslie!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I have tried a few different companies…

I have tried a few different companies after multiple poor experiences. I found Good Life Meds and loved the reviews. I have had such a wonderful experience with no side effects. The doctors check in regularly. When I had a small technical issue, it was immediately worked on with technical support. I greatly appreciated my interactions with Bianca because she was knowledgeable, kind and helped me deal with my cyber issues. I'm very pleased with GLM!

April 24, 2026
Unprompted review
Rated 2 out of 5 stars

I was impressed by Good Life meds up…

I was impressed by Good Life meds up until this week. Trying to reorder my injection was shady & untruthful. I was not given the option for the med I was on & had to choose a product to complete the check in. Thinking it would then lead me to the option I needed. Once I made the choice it immediately charged me for a product I didn’t want. Exchanged emails, but never anything with customer service. At one point they had an HR rep email me. Phoned & left a message as well. They shipped the product anyway and now won’t refund or send me the injection I was on. Feel like I was scammed & am very disappointed in their lack of customer service & customer satisfaction. Beware, they are great until they start misleading a customer.

April 20, 2026
Unprompted review
Rated 3 out of 5 stars

Good luck using their glitchy website

Good luck using their glitchy website. I paused my subscription and it apparently glitched out. (Like it does anytime I try to do anything on it) now they are saying it wasn’t paused and won’t do anything to cancel the order that went through.

Edit:
I was called by a Rose Codner the day after posting my original 1 star review. Rose definitely helped this company earn 2 stars back. Very friendly and solved my issue. I do have an issue with raising the stars any higher than 3 when the website did glitch out anytime I used it during my subscription. However, I am impressed with their customer service response time after this incident.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Chatting with doctors & customer…

Chatting with doctors & customer service. They helped me reorder my medication in a snap. I've been with you guys for 11 months and anytime there's an issue, your doctors and reps are always top notch and are excellent problem solvers.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

So glad I started using good life meds

So glad I started using good life meds! I first signed up for B12 mic and skinny shot. Shipment is fast and the customer support team is actually helpful and responds politely! I needed help with a shipment. I had accidentally put on hold and Bianca helped me with that and explained how to pause shipments to avoid being auto charged!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

The experience was seamless

The experience was seamless, easy to follow and understand. I did have a road block along the way to which I then reached to customer service. An agent named Leslie quickly responded and my issue was solved in less than 10 minutes. The process was quick and hassle free. I’d definitely keep returning to this company and recommend it 10x over!

April 19, 2026
Unprompted review
Rated 4 out of 5 stars

I have only had results

I have only had results with this company . Extremely happy since starting meds with Good life that my husband joined as well and has lost 30 lbs in a short time!! I have lost 55!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I went to clinic to get the shot for…

I went to clinic to get the shot for Tirzepitide and the price was go up so my friend recommended Good Life Meds website for order Tirzepitide and I am very happy. If you would like to enquire something, customer service always helps you by online chatting. I will absolutely recommend this website to the other friends.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Carmen was amazing

Carmen was amazing. I thought it would take forever to reach someone if I called but she answered right away and was very helpful and got my questions answered!

April 17, 2026
Unprompted review

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