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Good Life Meds Reviews 

1,914
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 431 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the company's customer service, noting that the team is helpful, professional, and responsive. Many highlight the staff for their top-notch problem-solving skills and willingness to go above and beyond. People appreciate the quick response times and efficient handling of inquiries, making interactions pleasant and productive. The overall service is frequently described as outstanding, with customers valuing the ease and speed of their experience. However, some customers also noted difficulties reaching a live person, experiencing slow chat responses, or finding the medical team unresponsive. Additionally, a few people reported concerns about medication, dosages, and product strength or efficacy compared to branded versions.

What people talk about most

Customer service

People report positive experiences with customer service, often describing it as great, outstanding, and... See more

Product

Users describe ambiguous interactions with product, with some customers expressing satisfaction with the... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and efficiency of... See more

Response time

Customers consistently note positive experiences with response time, highlighting quick and efficient support... See more

Service

Clients share positive opinions on service, with many reviewers praising the quick review of requests, prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more

Rated 5 out of 5 stars

Goodlifemeds is amazing compared to other sites. They have been upfront with payments and medication was on my doorstep when needed. The website/app is easy to use and make things quick and convenient... See more

Rated 5 out of 5 stars

I've been a customer for a couple years and I've never considered going anywhere else. The app is iffy but cust service is amazing! Shipping is fast and packed perfectly. Prices are competitive. I'm u... See more

Rated 5 out of 5 stars

I have been using Good life for approximately 6 months and have lost 50lbs. The product has always been delivered in well protected containers and at the right temperature. Customer service has always... See more


Company details

  1. #41 of 55 best companies in Online Pharmacy
  2. #24 of 47 best companies in Online Prescription Medication Vendor
  3. #76 of 166 best companies in Vitamin and Supplements Store
  4. #36 of 69 best companies in Weight Loss Service
  5. #37 of 66 best companies in Wellness Program

Written by the company

We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(1,914)

415 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have only had results

I have only had results with this company . Extremely happy since starting meds with Good life that my husband joined as well and has lost 30 lbs in a short time!! I have lost 55!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I went to clinic to get the shot for…

I went to clinic to get the shot for Tirzepitide and the price was go up so my friend recommended Good Life Meds website for order Tirzepitide and I am very happy. If you would like to enquire something, customer service always helps you by online chatting. I will absolutely recommend this website to the other friends.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Carmen was amazing

Carmen was amazing. I thought it would take forever to reach someone if I called but she answered right away and was very helpful and got my questions answered!

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. The dashboard for managing bundled subscriptions is confusing and misleading, and they refused to honor pricing I have in writing and receipts to prove. It created a completely unnecessary headache. I would not recommend it.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

I have been with GoodLife for nearly a…

I have been with Good Life for nearly a year. While I find the portal frustrating sometimes, chat team members have always been able to quickly assist.
Today I was assisted by Ashlie. I accidentally delayed my next shipment and was unable to get it corrected. I waited less than 2 minutes to chat with Ashlie and she solved my issue immediately.
I have recommended Good Life before and will do so again.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience! Their patient portal was deceiving causing me to re-order the wrong medication. I called within minutes of placing the order to try to resolve. They wouldn't help in any way. They lost a customer and loss of thousands of dollars in business from me. Horrible company that doesn't care about their customers.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had such a great experience with…

I had such a great experience with Goodlife Meds. From start to finish, everything felt smooth, professional, and genuinely cared for.

What really stood out was the customer service. It’s rare to feel like you’re actually being heard and supported, but that’s exactly what happened here. Leslie in particular was incredible and kind, patient, and so helpful in answering my questions and making sure everything was handled quickly and correctly.

It made what could have been a stressful process feel easy and taken care of. Truly appreciate the level of care and attention. Highly recommend.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good life has been a great company to…

Good life has been a great company to work with, from their fast customer service and shipping to the quality of the products I am so happy I found them. This is my third order so I'm saying the above from experience! Bailie in customer service was also great to work with, very fast and thorough answers.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is very accommodating.

I was so hesitant because of the bad reviews but decided to give it a try as a coworker recommended Good life meds. Their customer service has been great so far. I first ordered the wrong medication which was 3 months worth contacted them via email in a matter of two hours i had my refund! I then ordered the correct one and realized my $50 coupon code didn't come off. I immediately direct message them and they stated once my meds were approved and shipped to contact them once againa dn they will refund me thr$50. In less then 24 hours my meds we approved and shipped via FedEx. The came the very next day which was amazing as I was a GPL-1 already and was worried I wasn't going to make my Saturday injection deadline but I did! The meds came packaged very well and cold with everything I needed. I see my own doctor every 3 months so if you don't really need much support and have your own this company so far has been pretty good. This is my first time trying a compounded semaglutide due to cost im hoping it has the same effect as using semaglutide from the actual big box company. I checked this morning and i also had my $50 refund! No chasing them and no issues.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Good Life Meds has…

My experience with Good Life Meds has been incredibly positive I’m not great at navigating websites so they have always taken care of all my needs and concerns with a live agent my medication comes within 24 to 48 hrs of shipment always packaged incredibly well in cold packing Bianca helped me today she was more than knowledgeable about my concerns and got me set up and ready to continue my weight loss journey I feel great and LOOK GREAT too

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with GoodLife Meds Support Team

Amazing experience with GoodLife Meds! The support team is very responsive, helpful, and reliable. I couldn't have asked for a better experience the few times I have needed to reach out. My issues get resolved swiftly with kindness and professionalism. Thank you GoodLife Meds for your unwaivering customer support!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful company

Good Life has been such a great company to get my Glp 1 medication from. Everything g has been so easy and quick responding to any questions or help you may need. Bianca was so helpful and kind. I will definitely continue using them!

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Frustrated FORMER customer

Granted, I'm currently frustrated and should take a minute before writing a review; however, their automated subscription process is infuriating... and watch out for the check-ins, or whatever they call them. Basically, you fill out the questionnaire that you believe is related to the original subscription, and all of a sudden, you have another order for another product on the way that can't be canceled.

April 9, 2026
Unprompted review

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