Honest to Goodness - Organic Food & Natural Food Reviews 7

TrustScore 2.5 out of 5

2.5

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Company details

  1. Health Food Store
  2. Grocery Store
  3. Natural Foods Store
  4. Organic Food Store
  5. Organic Shop
  6. Supermarket

Information provided by various external sources

Delivering certified organic food & natural health products Australia-wide from Sydney. Voted Favourite Organic Brand, Best Online Store & Wholesaler 2018.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Prepare for a torrent of Spam

This company has turned email harassment into an art form. Despite unsubscribing multiple times through their official channels and going as far as directly emailing several of their departments, I continue to receive a relentless stream of unwanted messages. It’s not just annoying; it shows a complete disregard for basic customer respect and privacy. Either their systems are fundamentally broken, or they simply don’t care. Neither option inspires confidence.

What’s worse is the sheer effort required to try and make it stop. I’ve followed every step they claim will remove me from their lists, only to be ignored again and again. At this point, it feels deliberate. If a company can’t handle something as simple and legally expected as honoring an unsubscribe request, why would anyone trust them with anything more important? Save yourself the frustration, take your business elsewhere.

April 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Broken bottles and refunding one bottle

We received our package very messy with broken bottles. They only saw one broken bottle in the picture so refunding us for one bottle. They expecting us to clean and use the dirty bottles and wants to take photos of all the bottles for them to refund $17.43. I was trying to take photos and cut my finger and there is no apologies whatesoever. But asked me to take photos of the rest of the bottles. I had better expectation and was hoping they would resend the items without fuss. Do not recommend them

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

They seem to have serious delivery problem

They seem to have serious delivery issues that I hope they address. Their website claims delivery within 1-2 business days, yet my order had not be dispatched after five business days. I had to call them twice, both times they promised it would be delivered that day, but it never was. Finally, I requested a refund and shopped elsewhere, then they updated the status to dispatched.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Order missing, ghosted, money taken

Placed my order 15 days ago. It was marked as complete after 1 day, and since then, nothing. I have sent their support 4 messages, and each time "I'll check with the courier".
For the record, the couriers site is marked as "Shipping info received". So it never left H2G to get to the courier.
At this point, 14 days later, nothing, no update - they have pretty much stolen my money.
I have a lodged a dispute claim with my card provider to get my money back. Atrocious.
Hi H2G person reading this - If this somehow gets you to do anything, it is invoice number 200208423 - and you customer service person who has done nothing is Shanice K

October 24, 2025
Unprompted review
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