Goodstack Reviews 741

It is very difficult to sign up and get verified as a member of this clinic.
The date below is just a guess...

I have a non-profit 501c3 organization, and I was applying for grants. I had to send my information to Goddstack for approval.
Initially, I wasn't approved, and I did not give up! I kept in touch with Goodstack until we finalized my papers.
After I was approved, Goodstack actually celebrated with me and sent kind emails.
Thanks, Goodstack, for supporting my vision to help individuals in the arts.
Looking for grants? Goodstack is a great place to start!

I am truly satisfied and deeply grateful for this service so generously offered to our NGO

The professional and speedy responses to my concerns .

Goodstack have always been very quick and friendly in dealing with my queries.

super responsive and we had a response from a human by email - our problem was a bit tricky and everything was resolved quickly and effectively

Friendly - Fast - Resolved

We are ASPASIB – the Parents' Association of Sibiu County, a nonprofit organization from Sibiu, Romania, dedicated to supporting children and their families. 👨‍👩‍👧‍👦💛

We recently had the pleasure of working with the Goodstack Customer Service team, and we couldn't be happier with the experience! 🤗

The team was incredibly quick and prompt in their responses, and what impressed us the most was their genuine commitment and involvement in supporting nonprofit organizations like ours. 🤝❤️

It means the world to us to work with a platform that truly cares about the impact we create for children and parents in our community. 👧👦🫂

Thank you, Goodstack, from the bottom of our hearts! You make a real difference!

ASPASIB – Parents' Association of Sibiu County
Sibiu, Romania 🇷🇴

The verification process for our NGO was seamless thanks to the incredible support team. They were exceptionally prompt in their replies, sent helpful reminders, and thoroughly answered all our questions regarding the required paperwork. I truly appreciate how much effort the support agents put into helping our organization successfully navigate the process. They were patient, accommodating, and went the extra mile to ensure we could access essential nonprofit tools. Outstanding service!

The representatives were polite and kept me fully informed as the validation process moved along.

I received a very quick and positive response.

The only document I submitted was the organization certificate, and I was prepared to provide additional testimony if requested.

Fortunately, no further documentation was requested.

Instead, I received a congratulatory message, and my organization was officially allowed to use the nonprofit cost‑reduction privilege.

This recognition is a significant milestone for us, and we are grateful for the opportunity.

I would give a negative rating for this company. It's beyond ridiculous that you can provide everything they ask for, show up in the data base etc and they still reject your application eno clear reason. Horrible company

Maeghan at Goodstack was able to quickly resolve issues that I was having on their partner's end of things, including an issue which had been persisting for a few weeks. They were understanding, polite, and greatly exceeded all my expectations!

They provided prompt & professional support.

The Goodstack support team provided professional, enthusiastic, and friendly support throughout the registration and application process. Their response was quick and kind. This made me feel like a regular customer at a small restaurant, rather than queuing in the customer service department of a supermarket.

Great offer, fantastic support.

Support stepped in when I needed them, it was a silly mistake on my end, but they quickly helped me get where I needed to be.

I tried to contact Goodstack about the account our company allegedly already has with them, but as no one of us knows the email address it is set up with, we can't reset the password. I emailed them via the help and the hello address, but got AI replies which didn't give me any solution whatsoever. Furthermore I asked about how the process works for wanting to buy several licences in one go and only paying once instead of every licence individually. I got different answerts, but still not very helpful. At this point I'm extremely frustrated. Just let me speak to a real person!

We have now renewed our Zoom account with the same non-profit status we had in 2025-26. We were initially rejected by Goodstack and attempts to get help were met with auto-generated emails and what seemed an endless cycle of emails. However, Goodstack's support reached out and has now authenticated our application. It seems to me that Goodstack could review their application process for small non-profits such as ours that do not have fully functioning websites.