GoodTech Reviews 

87
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the incredibly fast delivery service and express deep satisfaction with the overall quality of the products received. Many people appreciate the user-friendly website navigation, smooth purchasing process, and helpful communication provided throughout transactions. Buyers consistently mention that items match their descriptions perfectly and arrive safely packaged in wonderful condition. However, some customers also noted minor uncertainties regarding battery health details or receiving correct accessory items. A few reviewers additionally mentioned that refurbished mobile devices can occasionally display slight cosmetic blemishes or visible signs of prior refurbishing work.

What people talk about most

Product

People report positive experiences with product, noting that devices arrive in excellent condition and... See more

Quality

Customers had positive experiences with quality, expressing satisfaction as devices consistently arrive in... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably fast... See more

Service

Consumers find service to be positive, highlighting fast transactions, helpful phone support, and great... See more

User experience

Reviewers highlight positive aspects of user experience, expressing satisfaction with the fast, fuss-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Answered phone enquiry on first ring tone, real person (Tim) asked how he could help. Listened carefully to my requirements made a couple of other suggestions to the direction I was going with both pr... See more

Rated 5 out of 5 stars

I’ve already left a Google review, so I’m writing this one here to express my continued satisfaction with GoodTech. A year ago, I bought a Pixel 6, and it exceeded my expectations. Last week, I purcha... See more

Rated 5 out of 5 stars

I was dubious about buying a second hand phone until I found this supplier. You can probably find something a bit cheaper elsewhere but with much increased risk. The Samsung S24 I purchased has just a... See more

Rated 5 out of 5 stars

Brought phone for sons xmas present so the phone hasn't been used yet but as it has a 12 month warranty I am not too concerned. The phone is in excellent condition which I was hoping for as read revi... See more


Company details

  1. Cell Phone Store
  2. also in
  3. Mobile Phone Repair Shop
  4. Phone Repair Service

Written by the company

NZ's best pre-owned and refurbished phones, tablets, laptops and watches.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(87)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Fast delivery.

Fast delivery. Ordered 31 Oct (weekend)
Got it 3 November, and I live in Gizzy.

Grade 2. Phone is like brand new.

Loving it 😻

This is the place I will come back to to buy a refurbished phone.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

iPhone 12

Super easy and the quality of the device was top knotch this is our second purchase from you and I will be back!

November 2, 2026
Unprompted review
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Rated 4 out of 5 stars

Web site easy to find the phone looking…

Web site easy to find the phone looking for, service was quick and phone was as expected. Although unsure of battery capability might be lower than 90% health but can't actually find that out as it's a samsung I bought. Thanks though I like it..

October 27, 2026
Unprompted review
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Rated 5 out of 5 stars

So far so good

So far so good. iPhone arrived really quickly, and the battery is good. Loaded my Apple profile and everything looks good

October 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Awesome

Bought on Monday and arrived on Tuesday! Excellent condition for a great price :)

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Have purchased from Goodtech before, they are consistently excellent and products are exactly as described. Delivery is super fast and great communication throughout. They will continue to be my go-to people for tech products.

October 12, 2026
Unprompted review
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