Googles4u Reviews 109

After following the instructions on my transition glasses. I am completely satisfied with my purchase

It says 65% off everything sitewide / its 12.95 or more so its not site wide is it Fix things buyer be wear poop and lies

I received my 2 pairs of glasses after 4 weeks, they arrived in a cheap cardboard box with a garish very cheap plastic cases ( that unfortunately was the best part), once opened the glasses were truly terrible, my vision was blurry and my eyes could not focus on even close up text ( despite sending a photo of my prescription) , I wish I could attach photos to show just how terribly fragile and thin the legs of the frames are, please don’t go for the cheap option, go to your optician.

Brilliant great product and a great price, no issues with the online ordering system uploaded my prescription and was absolutely delighted with the frames and lenses when they arrived. Did not realise that customer delivery would take 14 days, but was worth the wait

I got a prescription from the optician for reading glasses and did not want to pay their prices so went to this website.
Got to put my prescription in and chose a pair for £19.95. They are really nice and look more expensive. Think delivery took about a week. Only bit of feedback I would give is that pictures of people wearing the glasses would be helpful.

I’d like to write a follow up to a review posting I made earlier today. I want to retract my comments. Googles4u were respectful an followed up to my review and made everything good

I have 4 pairs of glasses that I've ordered from googles4u. I stumbled across the website on accident on Facebook. After looking at all the options I said well I give it a try bc glasses are expensive everywhere anymore. And prices were great. I now have 4 and 1 pair on the way. I just love them. I received them within 2 weeks. My prescription was perfect. I would purchase again and would recommend them . Thumbs up!

When my sun glasses arrived I was so disappointed, never seen such a cheap nasty looking set of specs in my life. I know the saying buy cheap get cheap but I ordered another pair from a similar company, completely the opposite the glasses were fantastic value, looked great, should have stuck with them.

I placed an order and then emailed to request cancellation the next day. Given that consumers in the UK have legal rights to cancel orders placed online, I expected a prompt confirmation of cancellation. Instead, I received a reply saying how sad they were and asking why I wished to cancel. I replied to say because I no longer wanted them; I needed glasses quicker (next week) and was worried about poor fit but still they would not cancel the order, instead they asked me to use their website to ensure they fit well. It was just infuriating the fact they were ignoring my request to cancel. I found the multiple emails and delay in cancelling my order to be very rude and pushy. After their second email refusing to cancel, I phoned the freephone helpline and asked for a refund. I was told it would take 48 hours to issue the Paypal refund. Hopefully I won't have to beg them twice more to receive it. After this experience, I wouldn't shop here again.

For the first time wrong glasses arrived - I ordered two pairs, arrived only one and different with wrong description (not mine). Long communication with support than I was asked to order new ones - at first I did not understand why, because I thougth it would be easier to take my already placed order, then I understood - the problem was, that one of the chosen frames was sold out so I had to choose different one. The "new" order was sent and I waited and waited and then I found out that it was sent to my country, but not delivered to my address but sent back to the shop....nobody was able to explain that.

Good, Cheap. Nothing matches, expect cheap results.

This is not one of the numerous fake…

This is not one of the numerous fake post here. I've used this company twice and had horrible results both times. After ordering you will notice that your order status will show 'in production'. It will stay that way for months unless you call customer service. They will lie to you and say that your order is being held my the postal service due to covid-19, this is just one of the three lies told to me by customer NO service. My only advice to anyone who may still want to do business with Goggles4U is to use a major credit card, not a debit card. This way after you have had enough of customer NO service you can do a charge back and get your money back right away.

As for your response, again you are not telling the whole truth, I did request a refund but the customer NO SERVICE agent kept telling me that the glasses were now magically ready to ship. That never happened and I had to do a charge back with the credit card company. In addition to this you know that Covid-19 has affected tour production, a little truth and transparency would go a long way, notify your customers of delays prior to taking their money. As for the reviews being fake the site 'Fakespot' would disagree with your assertion that the good reviews are authentic. My last point will be to advise anyone reading these reviews, please know that somehow some way the terrible reviews keep disappearing and just the glowing reviews remain. Michael

Iam a happy customer. Glasses I got is what I ordered.
I ordered sunglasses readers and they serve me well.

I'm always a Google fan no matter what, in my experience Google is top notch.

Excellent glasses
They know what they are doing and you save a fortune when compared with UK high street
I have been buying from them over years. Very good service. The place where most people get messed up when they are not careful while placing the order specially when choosing the frames

I purchased 2 pair of glasses from Googles4U and I am having trouble seeing with them. Not sure the prescription is right. When I look at a round object it appears oval. Thank you Laurie Ault

I received my order and the frames were terrible I notified the company and they are sending me adifferent set of glasses thank you very much

YOU GUYS ARE OF GREAT VALUE TO ALL OF INVESTORS

WOW, To all unlucky ones on this site, I have ordered 4 pairs of glasses with this company, had a blip here and there but given the price I paid for designer glasses to knock around glasses I found them excellent.
Great 24/7 chat line very helpful, e mail support staff very good.They in my view look after their customers very well. Here in England you are conned and ripped off, I in the pass have dealt with the major opticians never again. Good work Googles 4u and thank you for a good product at a very fair price.