Goose Creek Reviews 

14,059
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 7,354 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful variety of long-lasting and amazing scents, noting that the products easily fill their entire homes with pleasant fragrances. Buyers also deeply appreciate the reasonable price points, frequent sales, and careful packaging that ensures orders arrive promptly and securely. Many consumers also love giving these items as thoughtful gifts to friends and family members. Though some customers noted that a few items occasionally arrived broken or damaged during transit. A few reviewers were dissatisfied with weaker fragrance throws from certain products or experienced longer shipping delays when waiting for their packages to arrive.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wonderful and long-lasting... See more

Quality

Consumers find quality to be positive, frequently praising the amazing scents and long-lasting burns of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive quickly... See more

Order

Clients share positive opinions on order, highlighting prompt deliveries, careful packaging, and overall... See more

Price

Customers consistently note positive experiences with price, highlighting that the price point is fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's super easy navigating around the site! Any questions I had or suggestions needed, were answered straight away! After I finally had my choices in my cart, I experienced no issues with the check ou... See more

Rated 5 out of 5 stars

I have been buying Goose Creek for about 2 years now, their candles are always decently priced and have so many fun, unique scents to choose from. There's so many options I wish I could smell them bef... See more

Rated 5 out of 5 stars

I have purchased from Goose Creek several times before and was surprised when one of my 3 wick candles was damaged. I sent an email to customer service and received a response almost immediately. I... See more

Rated 5 out of 5 stars

As always I am truly satisfied with my candles. When I have my windows up, I have gotten compliments about how good they smell. They must be good if I get compliments from people passing by my windo... See more


Company details

  1. Home & Garden

Information provided by various external sources

Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(14,059)

7,351 reviews in the last 12 months

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Rated 3 out of 5 stars

Your wax melts and candles are average

Your wax melts and candles are average. The scent throw is very light.

July 20, 2026
Goose Creek logo

Reply from Goose Creek

Hi Mileah!

We're sorry to hear that you were disappointed with your purchase. Customer feedback is important to us, and we appreciate you taking the time to share your experience.

If you would like additional assistance, please feel free to contact our support team through the link below:

https://goosecreeksupport.zendesk.com/hc/en-us/requests/new

— Goose Creek Customer Support

Rated 3 out of 5 stars

Extended delivery time No free shipping…

Extended delivery time No free shipping option

July 20, 2026
Goose Creek logo

Reply from Goose Creek

Hi Jan!

Thank you for taking the time to share your feedback. We're sorry to hear that your order took longer than expected to arrive and that the available shipping options didn't meet your expectations. We understand how frustrating that experience can be.

If you would like additional assistance, please feel free to contact our support team through the link below: 

https://goosecreeksupport.zendesk.com/hc/en-us/requests/new

Thank you for sharing your feedback.

— Goose Creek Customer Support

Rated 3 out of 5 stars

My order took 7 days to have the…

My order took 7 days to have the carrier pick up.
Answer was we are busy???? We have a good sale????
Not my problem. You need to plan better.

July 20, 2026
Goose Creek logo

Reply from Goose Creek

Hi John!



We're sorry to hear that your experience did not meet your expectations.



We appreciate you taking the time to share your feedback; customer input helps us identify areas for improvement. Your comments have been shared with the appropriate team for review as we continually evaluate our processes and customer experience.



Thank you for bringing your concerns to our attention.



— Goose Creek Customer Support

Rated 5 out of 5 stars

Love Woodland Cedar !!! ❤️

Great sales and I also love how you can purchase the single wick candles…often times on sale as well, to try a particular scent out. That’s how I do it anyway. You can’t always go by the name of a candle obviously. My absolute new favorite is Woodland Cedar!!! Wow is all I can say! The entire household loves it! It is what I have been searching for. It’s the “Fireside” type of scent. I always say I look for the outdoorsy scent. I should say I prefer this which is more like campfire, fireside, fireplace, fall/ Woodstove smell. Not so much cinnamon, sage or Amber which is nothing, I myself, care for. Often times that’s what I seem to run into when I’m searching for outdoorsy type candles. So this one is perfect for me and my family. Thanks so much Goose Creek!!

July 20, 2026
Rated 5 out of 5 stars

I absolutely love these candles

I absolutely love these candles. The smell fills my whole house and my house is big. Everyone that comes in my house comments of how good they smell. I have had great experiences with Goose Creek. I had 2 candles broken in delivery and it was handled the next day. They sent me 2 replacements. I have had positive interactions with them. Love you guys.

July 31, 2026
Rated 5 out of 5 stars

Great products for the price

Great products for the price. Love so many of their scents. I especially like the plug in scents the best. Their candles always burn even and a lot of throw. Easy to order and the tracking of purchases.

July 20, 2026
Rated 5 out of 5 stars

Love Goose Creek.

I started getting Goose Creek candles a few months ago and some of the wax melts and perfume sprays . I Love the products and the scents . I order a lot now from them. The candles smell amazing and the wax melts scents last a long time. I also love the body sprays they have a great variety of them. I have been very happy with their products I recommend them to anyone. I will be purchasing their products again. Also their prices are very reasonable and they have great sales all the time.

July 20, 2026
Rated 5 out of 5 stars

I always love buying your candles when… they are on sale. Let’s be honest times are hard and when the candles are normal price, they’re too expensive.

I always love buying your candles when you have your specials they always smell great and fill the room. I think my only criticism would be. I prefer using a candle warmer as opposed to burning them, and I find that in doing it with most candles, you lose your scent quicker as opposed if you were to burn them down. Still I’m not gonna hold that against you because all candles do that which is why I still gave you five stars.

July 20, 2026

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