It's super easy navigating around the site! Any questions I had or suggestions needed, were answered straight away! After I finally had my choices in my cart, I experienced no issues with the check ou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have purchased from Goose Creek several times before and was surprised when one of my 3 wick candles was damaged. I sent an email to customer service and received a response almost immediately. I... See more
As always I am truly satisfied with my candles. When I have my windows up, I have gotten compliments about how good they smell. They must be good if I get compliments from people passing by my windo... See more
I am happy with the scents I chose, just a light hint in the air, not overpowering. The delivery did take a while; it didn't matter to me, but just be aware if ordering for a special occasion
Company details
Information provided by various external sources
Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
Contact info
United States
- goosecreekcandle.com
4.6
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love these candles
Love these candles! Every one of them that I have tried makes my entire house smell wonderful. Price point is fantastic! I use to purchase candles from a well known competitor and they were pricey. These are cheaper and smell just as good if not better! Ill be a buyer for life!
August 4, 2026
Great Selection of Products
Great selection of products, with secure packaging and delivery.
March 25, 2026
This is the only candle I buy now
This is the only candle I buy now. They always have great sales so I never pay full price. So that’s a big win.
Right now fall candles are out and I can’t wait to make another order!!!
October 6, 2025
Great candles and wonderful pricing and…
Great candles and wonderful pricing and customer service!!
July 21, 2026
All my candles came unbroken
All my candles came unbroken. Thanks for packing them so well. Shipping charges are not an arm and a leg but stay the same for one candle or fifty candles. Thank you for not over charging. My order came promptly.
July 20, 2026
Your company is so awesome
Your company is so awesome! I have not had a bad experience with any orders, and I have placed plenty! My home smells amazing, and I not only share my purchases with family and friends, but I keep a lot for myself! I am glad I stumbled upon your products some years back because it has definitely been a game changer.
July 20, 2026
The scents were too weak
The scents were too weak. The only one that was strong and pleasant was the watermelon lemonade wax melts. I bought these candles to give out as gifts but I dont think I can because the scent is so weak!
July 20, 2026
Reply from Goose Creek
Hi Dana!
Thank you for taking the time to share your feedback. We're sorry to hear that most of the fragrances didn't provide the scent strength you were expecting, especially since you purchased them as gifts.
We'd like the opportunity to learn more about your experience. Since we're unable to access order details through Trustpilot, please submit a support request using the link below if you haven't already:
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your feedback and assist further.
Thank you for sharing your experience.
— Goose Creek Customer Support
I am loving Goose Creek candles but my…
I am loving Goose Creek candles but my favorite I cant find online or in stores...
BOARDWALK CONE... is it discontinued?
Where can I find it?? Help please!!!
July 20, 2026
The wall scents smell good
July 20, 2026
Long lasting smell burns evenly
July 21, 2026
I was missing a couple of candles and…
I was missing a couple of candles and the response was very quick, I love these candles so fragrant.
July 21, 2026
what an amazing company and such nice…
what an amazing company and such nice smelling products
July 20, 2026
I love that that smell last a long time
July 20, 2026
Always great long lasting scents and…
Always great long lasting scents and good burn time
July 20, 2026
It took two weeks to get my order
It took two weeks to get my order. I am currently using two wax melts of the pineapple ice cream cone and there’s absolutely no scent whatsoever. Very disappointed over overall. no idea how other people have left. Individual comments under reviews is even their AI system cannot find out how to leave a review. I had to go back through old emails to find out how to do this review.
July 20, 2026
Reply from Goose Creek
Hi Michelle,
We're sorry to hear about your experience and understand how disappointing it must have been to wait longer than expected for your order and then find that the wax melts didn't have the scent throw you were hoping for.
We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below if you haven't already:
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your experience and assist further.
Thank you for taking the time to share your feedback.
— Goose Creek Customer Support
Hello
Hello,
Your website is so informative and easy to use …
Wonderful scents and nicely priced !
Jana K. Selke
July 21, 2026
This was my first time ordering
This was my first time ordering, so I was hesitant. But I’m glad I took a chance. The package came in damage free and I love the summer scents.
July 20, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.