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goPeer Reviews 140

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly and intuitive platform, highlighting its ease of use and straightforward processes. Many people appreciate the excellent customer service, noting the staff's helpfulness, professionalism, and responsive communication, which made their interactions pleasant and efficient. However, some customers mentioned that the funding process could take longer than expected, with delays in receiving money after approval. A few other people also felt that the initial payment due date was too soon after funding. Conversely, a small portion of people felt that the customer service was strict and unfriendly, and some found the application process stressful.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and speed of the process.... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional customer... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers report that while the process is easy and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the politeness,... See more

Website

Customers had positive experiences with the website. Reviewers found the platform easy to use and intuitive,... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

1. Simple Process 2. Easy explanation and understanding on both sides. 3. Peace of mind without pressure. 4. No pressure, everything is black and white from the time you start your application.... See more

Company replied

Rated 5 out of 5 stars

I borrowed through GoPeer here in Canada, and honestly, it felt different from the start. The process was simple and clear, and the people behind it were respectful and genuine. No pushy sales talk,... See more

Company replied

Rated 5 out of 5 stars

Long time investor on gopeer. The platform is easy to use and intuitive. They offer a unique solution to diversify my investment portfolio, which I absolutely love. I also love that gopeer gives me th... See more

Rated 5 out of 5 stars

The process is seamless, but they also provide customer support with no significant wait time. Further, I needed to come up with money within days, as I had a personal emergency to deal with, and I... See more

Company replied


Company details

  1. Investment Service
  2. Loan Agency

About goPeer

Written by the company

goPeer connects borrowers who need affordable personal loans with investors who want to earn passive income — all through a secure online platform.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

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Rated 5 out of 5 stars

Great experience

Great experience

October 21, 2025
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Reply from goPeer

Thanks for leaving a review Marty! Truly appreciate it.

Rated 4 out of 5 stars

quick turnaround but poor end finish…

quick turnaround but poor end finish given 2 day hold before funds are released which is not the best experience

October 15, 2025
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Reply from goPeer

Thanks for your feedback Christopher! We’re glad the funding process moved quickly, though we understand the short hold can be frustrating. The 2-business-day delay is required by Canadian regulations to protect both borrowers and investors, and funds are usually received within 3–5 business days after funding. We’re continuing to explore faster, compliant options to improve this experience.

Rated 3 out of 5 stars

After money was all funded was supposed…

After money was all funded was supposed to receive it in two business days didn’t receive funds for over five business days

October 16, 2025
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Reply from goPeer

Hi Richard, thanks for sharing your feedback. We're sorry to hear that the funds took longer than expected to arrive. Once a loan is fully funded, there's typically a short delay before the funds are in your account, a 2-business-day regulatory hold followed by 1-3 business days for bank transfers. We know the wait isn't ideal, and we're continuously working on faster, compliant options. If you're still experiencing issues, please reach out to our support team.

Rated 4 out of 5 stars

The program provides an alternate way…

The program provides an alternate way to invest. I would really like more ongoing educational programs to teach others about your platform.

October 8, 2025
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Reply from goPeer

Thanks for your feedback and for being a part of the goPeer community, Dre! Education is something we care about, and we're actively expanding our resources to support this.

Rated 5 out of 5 stars

Great process

Great process. Everything went smoothly.

October 8, 2025
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Reply from goPeer

Thanks for the review, Cora!

Rated 5 out of 5 stars

Great for diversification and high returns

I have been using GoPeer for about 3 years now, and it’s been a great way to diversify my investments. The platform is very easy to use and returns better than I have had on any other platforms.

October 6, 2025
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Reply from goPeer

Thanks for being a part of goPeer Brenda! I'm glad to hear you've had a positive experience using the platform.

Rated 5 out of 5 stars

Fair and Simple

When we finally take the time to be responsible for the outcome, goPeer helps make a playground out of the battlefield left by others in this financial warzone. Fulfillment of needs "peer-to-peer" on a comprehensive platform where ultimately you call the shots, for once, finally...

October 8, 2025
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Reply from goPeer

Thanks for sharing AnToin! We really appreciate your thoughtful words. At goPeer we always believe Canadians deserve more control of their finances, and it's incredible to hear it resonate with others. We appreciate your support!

Rated 3 out of 5 stars

We should have an app to access our…

We should have an app to access our account

October 8, 2025
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Reply from goPeer

Hi Christian, thanks for sharing your feedback! A mobile app is definitely on our roadmap, but we want to focus more on strengthening the platform before moving in that direction.

Rated 3 out of 5 stars

Overall I like the platform and am…eager for advancements and improvements

Overall I like the platform and am interested in P2P as an investment avenue. That said, a few tweaks could have a major impact.
Id like to see a greater number of loans listed, id like to see funded loans finalized quicker. Id like more info on the loan applicants, basic stuff, age, years with present employer, listing of warnings from their credit report etc. You have this and more info, share it. The more info we have the better positioned we are to make an investment. Id like to be able to set my automated investments using more factors than the grading system. IE) by credit score, or by using the filter settings. I want automated investments that match my parameters to be invested in immediately, not at midnight the next day. I want to be able to automate investments for different values depending on the loan parameters. EG) 100 to a grade A+ with a 800+ credit rating, and 20 to a C+ loan with a credit score in the 700's. This is an online platform, weekends should not slow down the pace of underwriting. We should be 24/7. Id like to see advertising by GoPeer, I stumbled across GoPeer, I believe loan applicants are too. Bus stops, TV, Radio, get the word out. I can only find GoPeer by googling P2P. Why? GoPeer should be for everyone, not just those with poor or rebuilding credit. Can we not align with other business' as a preferred creditor. We should consider raising our standards in regards to the Alphabetical ratings. No one whose credit score begins with a 6 or 7 should ever be listed as an A grade loan. If we don't take ourselves seriously as a lender why should anyone else. No one is fooled by a grade of A with a credit score of 650.
This idea is way out there for GoPeer, but how about loans to GoPeer investors at rates of say 2-4%, and GoPeer take rates of 0.5%, providing those loans are then used to fund a GoPeer investment account. This provides investors the ability to leverage/ invest in more loans (loan interest is tax deductible). If an investor can net a least
7% after costs, then this makes sense as an investment. Lets find ways to juice account growth. How about secured loans? Remember investors have options, including the market which has higher returns and lower tax rates (cap gains, were only 50% of earnings are taxable).
With online 'only' banks on the rise (eg EQ). We should be at the forefront of online loans in Canada. Market share is critical as we currently do not have competition. Lets make being the incumbent meaningful when comp does arise. We need to expand our reach in every market and vertical. Our motto should be growth, and our goal sustainability

October 7, 2025
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Reply from goPeer

Hi Curtis, thank you so much for sharing this thoughtful feedback, we truly appreciate the time you took to outline your experience and ideas.

We're glad to hear you enjoy using the platform and see the potential in peer-to-peer lending with goPeer. Many of the points you mentioned like loan availability, refining automation, and enhancing transparency, are areas our team is actively improving. Suggestions like yours help us prioritize what matters most.

We understand the value of additional borrower insights for investors. Our team is reviewing how to safely share more relevant information while maintaining borrower privacy and compliance. In terms of the loan grading system, we don't just base it on the borrower's credit score. Our model looks at a multitude of variables when grading loans like their income, utilization, cashflow, credit history, and a bunch more factors.

As of recently, we have expanded our underwriting efforts. We're now underwriting loans 7 days a week! This is in the early stages, but we expect to approve loans faster and have a quicker turnaround of loans listed on the platform.

We're also enhancing automated investing features to give you more control over allocation. At the same time, we aim to provide helpful guidance and insights around diversification, so investors can make informed decisions about their settings and long-term goals.

We love your idea regarding secured loans and potential investor lending. We're exploring more products and while this isn't currently part of our roadmap, we'll share this with the team for future consideration.

Thank you again for being part of the goPeer community and helping us continue to improve.

Rated 4 out of 5 stars

Easy investment

Easy investment, decent rate.

October 8, 2025
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Reply from goPeer

Thanks for the review, Christine! Glad you found investing with goPeer easy and rewarding.

Rated 5 out of 5 stars

Ease of use

Ease of use. Instructions and warning are very clear and concise.

October 8, 2025
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Reply from goPeer

Glad to hear your experience, thanks for leaving a review!

Rated 5 out of 5 stars

Easy way to try private loans

I've been an investor with gopeer and the platform is setup quite well. The ability to provide micro loans from an individual perspective is helpful. I've been able to successfully deposit and withdraw funds.

October 1, 2025
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Reply from goPeer

Hi Abhinav, thanks for leaving a review! Glad you found the platform helpful!

Rated 5 out of 5 stars

Long time investor on gopeer; great platform and asset class

Long time investor on gopeer. The platform is easy to use and intuitive. They offer a unique solution to diversify my investment portfolio, which I absolutely love. I also love that gopeer gives me the opportunity to help Canadian borrowers with their debt. The community building/contribution aspect of the platform is truly special. Bonus is my YoY returns have been consistently great. Kudos to the gopeer team for all the great work!

October 6, 2025
Rated 1 out of 5 stars

Don't bother

Don't bother! Stick with the Major Banks! Their underwriting is more Strict than the 'A" banks and they charge higher interest. They want their 'Cake' and to EAT it too!

October 27, 2024
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