Gorilla Mind Reviews 125

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

They bait and switch the cost of products. it says 31.99 if I purchase a subscription, but upon checkout it remains at 39.99. They also SNEAK IN AN ARBITRATION CLAUSE TO PURCHASE THEIR... See more

Rated 2 out of 5 stars

Products are okay customer support failed today by responding almost immediately to my email then ghosting me the next reply which was made minutes after their reply. Was told I couldn’t canceled an o... See more

Rated 1 out of 5 stars

Paid for expedited shipping. That is typically fedex 2 day or usps priority mail being shipped day after order made. So far company did the making of a shipping label, but then does 3 days to a week b... See more

Rated 5 out of 5 stars

Great products backed by science with competitive prices. The only thing I feel is missing is an Unflavored gorilla mode or a product without sucralose. I understand it's hard to stay competitive (pri... See more

Company details

Information provided by various external sources

Gorilla Mind: Unlock Your True Mental Potential With The World's Most Potent And Comprehensive Cognitive Enhancing Dietary Supplements


Contact info

2.5

Poor

TrustScore 2.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

World-Class Customer Service

As a 3x IPL World Champ, i absolutely rely on research-backed, cutting edge supplements to give me an edge over my competition. Gorilla Mind meets all of that and provides it all with world-class customer service....Gorilla Mind is my go-to!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

They originally messed up my order, but went out of their way to make sure it was corrected. Great customer service all around

September 24, 2023
Unprompted review
Rated 5 out of 5 stars

Quick and Efficient Support

I accidentally placed an order with the wrong card and customer service had the order cancelled and refunded within hours. I was able to place the same order with the updated card same day without any issues and everyone I spoke with was extremely friendly.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service

Customer Service was awesome! Worked with Camille, their promotion on their social media was said to run for two days but their website only had it for one, emailed support, Gorilla sent me an invoice with the items I wanted and the discounts that should have been included. Great products as well, I will keep going with Gorilla Mind for my gym needs.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer support from Kiira

I placed a rather large order that arrived with one item missing. I contacted customer support and Kiira was quick to respond and send a replacement.

September 10, 2023
Unprompted review
Rated 5 out of 5 stars

Support agent was very helpful (Kaylina)

Support agent was very helpful! I’m a fan of Derek from moreplatesmoredates YouTube channel. I trust Derek and the info he puts out and I trust the company. Best pre-workout in the industry!

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

I ordered Gorilla Mind pre work out from Amazon and the shipping went well. The package was not sealed properly and I sent an email to customer service support requesting a refund and they did not respond to me. The total cost of my order cost me $95. Their product doesn't work. its overhyped and overpriced. I ended up purchasing a different pre work out from my local store and not only it gave me the pump and energy I was looking for but the package was sealed.

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

Goodbye Gorilla Mind, sorry to see you do this to yourself

They are trying to make more money by taking their Nitric and Energy products off of Amazon and using a "cheaper" shipping option or something. I had to order two of each to get a similar price I got on Amazon, and the order still hasn't shipped 6 days later. I'm not talking about receiving it. I'll still have to wait for shipping. They're still sitting on it. They've gone downhill HARD.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Customer service is key

I've been ordering from Gorilla Mind for awhile now. Love the pre workout and the pump formula. Tried the energy drinks not my thing. This time ordered the hydrating packs. While I ran into some issues not having my order fulfilled Kiira went above and beyond to make sure I understood what happened and communicated that it was being filled as we speak and the costumer service was amazing. Above and beyond. Thanks again!!

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Love Gorilla Mind products

Love Gorilla Mind products! They’re unmatched by anything else I’ve tried by any other company. They actually do what they say they will do. Also great customer service who take time to actually answer your emails. I only wish that they had a storage facility in Asia to get the products more easily. Even with the import hassle I’d rather wait for delivery and pay import fees because I know I’m getting quality products.

August 19, 2023
Unprompted review

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