They bait and switch the cost of products. it says 31.99 if I purchase a subscription, but upon checkout it remains at 39.99. They also SNEAK IN AN ARBITRATION CLAUSE TO PURCHASE THEIR... See more
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See what reviewers are saying
Products are okay customer support failed today by responding almost immediately to my email then ghosting me the next reply which was made minutes after their reply. Was told I couldn’t canceled an o... See more
Paid for expedited shipping. That is typically fedex 2 day or usps priority mail being shipped day after order made. So far company did the making of a shipping label, but then does 3 days to a week b... See more
Great products backed by science with competitive prices. The only thing I feel is missing is an Unflavored gorilla mode or a product without sucralose. I understand it's hard to stay competitive (pri... See more
Company details
Information provided by various external sources
Gorilla Mind: Unlock Your True Mental Potential With The World's Most Potent And Comprehensive Cognitive Enhancing Dietary Supplements
Contact info
United States
- gorillamind.com
Hasn’t replied to negative reviews
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World-Class Customer Service
As a 3x IPL World Champ, i absolutely rely on research-backed, cutting edge supplements to give me an edge over my competition. Gorilla Mind meets all of that and provides it all with world-class customer service....Gorilla Mind is my go-to!
Been with the company since it started…
Been with the company since it started selling mode, Gorilla Mode mooning fo sho.
Got my product quickly and customer…
Got my product quickly and customer service was great
I love gorilla mind AM
I love gorilla mind AM. And I would love to try there other products don’t
Great Customer Service
They originally messed up my order, but went out of their way to make sure it was corrected. Great customer service all around
Customer service went above and beyond…
Customer service went above and beyond in fixing a situation of my own making. There was no interrogation and the fix was done immediately. Top notch company.
Quick and Efficient Support
I accidentally placed an order with the wrong card and customer service had the order cancelled and refunded within hours. I was able to place the same order with the updated card same day without any issues and everyone I spoke with was extremely friendly.
Customer Service
Customer Service was awesome! Worked with Camille, their promotion on their social media was said to run for two days but their website only had it for one, emailed support, Gorilla sent me an invoice with the items I wanted and the discounts that should have been included. Great products as well, I will keep going with Gorilla Mind for my gym needs.
Above and beyond customer service
Above and beyond customer service. They made an error, took ownership, and corrected the issue in a timely manner.
Not to mention their products are great!
Excellent products and customer…
Excellent products and customer service. The products covers different aspect for someone into fitness and wanting to live a healthy lifestyle.
Great customer support from Kiira
I placed a rather large order that arrived with one item missing. I contacted customer support and Kiira was quick to respond and send a replacement.
Good response but not knowing when a…
Good response but not knowing when a product will be available is a bit strange in my opinion hope you restock asap
What made my experience great was Ms
What made my experience great was Ms.
Kaylina Bentley from costumer support. She’s friendly & helpful!
Support agent was very helpful (Kaylina)
Support agent was very helpful! I’m a fan of Derek from moreplatesmoredates YouTube channel. I trust Derek and the info he puts out and I trust the company. Best pre-workout in the industry!
SCAMMERS
I ordered Gorilla Mind pre work out from Amazon and the shipping went well. The package was not sealed properly and I sent an email to customer service support requesting a refund and they did not respond to me. The total cost of my order cost me $95. Their product doesn't work. its overhyped and overpriced. I ended up purchasing a different pre work out from my local store and not only it gave me the pump and energy I was looking for but the package was sealed.
1 week and order havent even shipped…
1 week and order havent even shipped yet,do not buy from this dog company,they dont even read my EMAILS like they take our money and use it to snort cocaine
Goodbye Gorilla Mind, sorry to see you do this to yourself
They are trying to make more money by taking their Nitric and Energy products off of Amazon and using a "cheaper" shipping option or something. I had to order two of each to get a similar price I got on Amazon, and the order still hasn't shipped 6 days later. I'm not talking about receiving it. I'll still have to wait for shipping. They're still sitting on it. They've gone downhill HARD.
Customer service is key
I've been ordering from Gorilla Mind for awhile now. Love the pre workout and the pump formula. Tried the energy drinks not my thing. This time ordered the hydrating packs. While I ran into some issues not having my order fulfilled Kiira went above and beyond to make sure I understood what happened and communicated that it was being filled as we speak and the costumer service was amazing. Above and beyond. Thanks again!!
Love Gorilla Mind products
Love Gorilla Mind products! They’re unmatched by anything else I’ve tried by any other company. They actually do what they say they will do. Also great customer service who take time to actually answer your emails. I only wish that they had a storage facility in Asia to get the products more easily. Even with the import hassle I’d rather wait for delivery and pay import fees because I know I’m getting quality products.
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