Gorman Reviews 

203
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, highlighting excellent fabrics, durable materials, and unique designs with vibrant colors and artistic collaborations. Many appreciate the comfort and wearability, finding items easy to care for and long-lasting. People also commend the seamless online ordering process and prompt delivery, often receiving well-packaged items quickly. However, some customers noted product quality issues, such as items becoming threadbare, breaking easily, or having flaws like dirty marks or shrinking. Sizing was also a concern, with clothes running larger or smaller than expected, and descriptions sometimes inaccurate. Additionally, a few experienced problems with orders, including missing items, excessively long delivery times, or high postage costs for returns.

What people talk about most

Product

People report positive experiences with product, often praising the quality, unique designs, and vibrant... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent fabric, design, and... See more

Order

Consumers find order experiences to be ambiguous, with many praising the seamless online ordering process,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding items overpriced for their quality, such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality of fabric and design. Sizing generous - judged what to order according to how it looked on the model, so ordered down and it fits well. Would be useful to advise customers how your sizin... See more

Rated 3 out of 5 stars

I had earrings missing from my order. I have emailed customer support but past experience tells me I have to wait till mid next week for a response and then I might have to chase up again (as previou... See more

Rated 5 out of 5 stars

What's Not to Love 💕 LOVE LOVE LOVE my scrubs 😍😍😍 I have been ordering Gorman Scrubs for years now. As a midwife they are so comfortable, friendly, and I love that cotton feel. Hard wearing that... See more

Rated 5 out of 5 stars

Really surprised with its bad reviews. I've ordered scrubs 3x from gormanshop and have not had any issues. I'm 5'1 so needed a little adjustment on the scrub pants lenght. Otherwise material is good,... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

fresh & modern collections of clothing, footwear homewares and accessories. gorman has become renowned for its bold and offbeat prints, strong colour palettes and knitwear. a focus on sustainable fashion rings through under the gorman organic label, b...


Contact info

3.9

Great

TrustScore 4 out of 5

203 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(203)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

I love shopping at Gorman

I love shopping at Gorman. Great clothes. Excellent quality. Lovely bright colours that make my day. Always something new to choose from. It makes fashion exciting. No dull black for me.

May 28, 2026
Unprompted review
Rated 2 out of 5 stars

Favourite shirt shrunk!

I bought one of their viscose shirts last year and loved it. On a recent trip I washed it and dried it on a gentle cool cycle in my sister's dryer and it shrunk terribly. Its now several inches shorter in the body and sleeves. Gorman PLEASE ask your staff to warn customers about this as this $199 shirt I loved is now useless. I have many other items of clothes made from viscose and they don't shrink. So sad.

May 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Horrible

Horrible! Terrible customer service, in accurate sizing, late shipping, I had to spend $49 dollars to send back my order and heard nothing back! NEVER again.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely negative experience with…

Extremely negative experience with brand. A $299 dress that felt like a shower curtain, you know similar to Temeu or Shein.
I used a "welcome discount".
I sent the dress back using the return form.
It sat in tracking undelivered for a month. No word from Gorman.
I lodged a complaint with Auatralia Post and sent an email to gorman requesting to be notified they'd received it.
Yes that had! 2 days after I sent it. They informed me they refunded the money. They hadn't.
I advised them and I was informed I had a credit. Apparently the welcome discount disqualifies me from a refund. They gave me a code.
I just tried to use it during their sale and its invalid.
Im seriously considering lodging a complaint to ACCC.
The product wasn't as described. I sent it back. Now 8 have no product, no money and no means to recoup my expenses.
BUYERS BEWARE!!!

May 9, 2026
Unprompted review
Rated 3 out of 5 stars

Missing item

I had earrings missing from my order. I have emailed customer support but past experience tells me I have to wait till mid next week for a response and then I might have to chase up again (as previously has happed with an order). When you have to rely on emailing Gorman for a problem it takes a while to be resolved.

May 9, 2026
Unprompted review
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Rated 2 out of 5 stars

Package was not delivered/is potentially lost

Package was not delivered due to “customer unavailable” despite me being home all day. Sent to a collection point but I have been unable to find any information on where the collection point is, and how long it will be held there. I feel very frustrated

April 24, 2026
Rated 4 out of 5 stars

Great quality of fabric and design

Great quality of fabric and design. Sizing generous - judged what to order according to how it looked on the model, so ordered down and it fits well. Would be useful to advise customers how your sizing compares with standard sizing. Arrived on time with reusable packaging.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service at Gorman is top notch

The customer service at Gorman is top notch, always the friendliest and most helpful no matter which store you visit (and I have visited most across Australia and NZ). I absolutely love the quality and style of the clothing - bursts of colour and beautiful designs, love the fact that they collab with local artists to bring us the most gorgeous clothes and homewares to brighten up our lives.

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Bright, beautiful & exciting.

Gorman always has a large selection of bright, beautiful and exciting clothes. I'm in my late sixties now & enjoy getting up each day to wear my Gorman & all the compliments I get.

April 20, 2026
Unprompted review
Rated 2 out of 5 stars

Deliveries take too long

Usually your deliveries are timely. A recent order that I wanted to take overseas is scheduled to arrive next week but will have taken more than 10days and probably won’t arrive in time. When orders from the UK can arrive in 4 to 5 days this seems excessively long

April 12, 2026
Unprompted review
Rated 3 out of 5 stars

I didn’t receive an item I ordered

I didn’t receive an item I ordered - I don’t think Gorman is at fault but I have had no response to my email regarding what to do in this situation. It is a shame that it was the most expensive item I purchased as all the other items arrived - it was also something I was planning on wearing to an Easter event, so a little disappointed.
Love all the Gorman clothes I do have though ☺️

March 27, 2026
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Rated 5 out of 5 stars

Excellent the scrubs

Love the scrubs, the material is very durable and comfortable to wear, the design esp the no of pockets works perfect. Love the prints are beautiful,
the colours are great cheers my patients. Easy when laundry them. Most of all the price is really made affordable. Thank you very much Gorman.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and nasty quality

Most disappointed when i ordered a new collar and lead for my dog that I got a very cheap looking printed plastic set that didn't even match the quality at the Reject Shop. Not good enough for the price even though I got it on sale. My previous Gorman collar and lead was a lovely strong soft woven material which unfortunately has worn out after several years. Won't trust Gorman ever again for quality.

April 7, 2026
Unprompted review

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