Gorman Reviews 

211
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, customers generally had a great experience with this company, consistently praising the high quality of products, durable fabrics, unique designs, and vibrant colors that make items comfortable and stylish. Many appreciate the artistic collaborations and overall aesthetic, finding the clothes exciting, flattering, and delivered promptly. However, some customers noted issues with order fulfillment, including long wait times, missing items, or tracking problems. A few others felt quality declined, citing items becoming threadbare, breaking, or shrinking unexpectedly, and found sizing inconsistent or products overpriced.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many consistently praising the good quality... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good quality of clothes and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its promptness and efficiency,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Price

Users describe ambiguous interactions with price, with many reviewers expressing dissatisfaction over high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality of fabric and design. Sizing generous - judged what to order according to how it looked on the model, so ordered down and it fits well. Would be useful to advise customers how your sizin... See more

Rated 5 out of 5 stars

Really surprised with its bad reviews. I've ordered scrubs 3x from gormanshop and have not had any issues. I'm 5'1 so needed a little adjustment on the scrub pants lenght. Otherwise material is good,... See more

Rated 5 out of 5 stars

What's Not to Love 💕 LOVE LOVE LOVE my scrubs 😍😍😍 I have been ordering Gorman Scrubs for years now. As a midwife they are so comfortable, friendly, and I love that cotton feel. Hard wearing that... See more

Rated 5 out of 5 stars

The customer service in store is fabulous, the lovely ladies always so lovely and helpful. I love the beautiful styles and colours/designs. Online shopping is also a breeze with the photos and descr... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

fresh & modern collections of clothing, footwear homewares and accessories. gorman has become renowned for its bold and offbeat prints, strong colour palettes and knitwear. a focus on sustainable fashion rings through under the gorman organic label, b...


Contact info

4.0

Great

TrustScore 4 out of 5

211 reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(211)

113 reviews in the last 12 months

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Rated 1 out of 5 stars

BEWARE

BEWARE
Wowser. 62 years old and I have never resorted to posting bad reviews. This company takes the cake
Shoes look great online. Look great when you receive them.
Can you wear them? - nope
Can you possibly wear them if you endure some blisters for a few weeks? - nope
Due to the build of the shoe, the inflexibility, you literally cannot walk normally for even a step
Is 130$ worth it for ornamental shoes? - nope
Can you get a refund? Apparently nope
Going hard and legal on this
Happy to spend 100 times the cost of these shoes to get this company to do the right thing.
Customer service?
Be patient as it takes an average of 2 weeks to get any response
And when you do get a response it’s dismissive and caustic
There are soooo many good companies out there
Avoid this one at all costs!!!!!!

February 14, 2026
Unprompted review
Rated 2 out of 5 stars

Dress has a design flaw

Firecracker dress is advertised as a two-toned dress (orange and blue). It has what looks like white dirty marks all over it. I ordered online and as soon as I tried it on my husband asked me what I had spilt, right at the front of the dress where you might spill food. No response yet from customer service.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

What's Not to Love 💕 LOVE LOVE LOVE my Scrubs

What's Not to Love 💕 LOVE LOVE LOVE my scrubs 😍😍😍 I have been ordering Gorman Scrubs for years now. As a midwife they are so comfortable, friendly, and I love that cotton feel. Hard wearing that last the test of time Quick delivery to my postbox despite living in a Rural Area. I love that they look after the healthcare professions too by taking 50% off. Thankyou Gorman you brighten my day 😍❤️😍❤️😍❤️

February 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Happy Gorman customer

I sent back scrubs which my daughter in law found too big and I asked for a smaller size. Although busy, the Gorman people sent a replacement by post. The turn around was less than 2 weeks and the post took another week. I am happy with the quick response and the quality of the replacement scrubs. Thank you Gorman.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Victoria at Highpoint was fabulous!

Victoria at Highpoint was fabulous! She has built up the best rapport with me over the years! Remembers my name and the styles of dresses I like! I walked into the store, she greeted me with the friendliest smile and said.. I’ve got the perfect dress for you! It’s just come in! She was right! It was perfect and I love it! Wore it over the weekend and had so many compliments!!

January 29, 2026
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Rated 1 out of 5 stars

I purchased a pair of scrubs online…

I purchased a pair of scrubs online following their size guide and ordered an xs. They are absolutely MASSIVE. I believed they had sent me the wrong size initially as they are ridiculous but I checked the tag and they do say xs. In order to get an exchange or refund I need to pay more! Plus shipping!! It is stupid beacsue after that I will have paid for almost another pair of scrubs just in order to have them swapped or returned

January 28, 2026
Unprompted review
Rated 2 out of 5 stars

I received an email today..Australia…

I received an email today..Australia Day..from Gorman asking me to "pay the rent" and supporting justice for First Nations People.
I was shocked they were using their email base for this. I have bought a lit of clothes from Gorman over the years but I will never buy from them again. They have lost a customer

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Purchased an expensive hairclip and after one week, the spring broke. My $2 hairclips have lasted longer!
One email acknowledged my concern and requested proof of purchase, which I provided. Since then, there has been total silence, despite several emails. Very poor quality and will not purchase again from Gorman.

December 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Good quality, fun design, Ordering is easy

Ordering is easy, and my item arrived well packaged and within a very short time.
I like the item very much, but could have done with a size,maybe two smaller. I have found, for me anyway, sizes run quite large - a 10 maximum would have been best - I usually wear an 12. Item is good quality and ideal for Autumn/ Spring.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

candy stripe

Quick delivery goods in excellent condition. love love these jeans! Fit is perfect and very slimming

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Always an enjoyable experience

Excellent quality clothes, knowledgeable and respectful staff who positively communicate with older adults. These ladies are interested in your comments and suggestions and certainly know their stock. It is always a pleasure to venture into a Gorman store.

January 14, 2026
Unprompted review
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Rated 4 out of 5 stars

An amazing store but too much in one place.

I have to say the shop was a bit cramped and the racks were really jam packed with beautiful clothes. However the types of clothes were difficult to see as the colours are so beautiful and bright all in one place. It was good that I had researched what I wanted and checked if it was in store so I went straight there. Such good quality gear. Really nice quality fabrics. I have bought too much. The fit is lovely too.

December 28, 2025

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