Great quality of fabric and design. Sizing generous - judged what to order according to how it looked on the model, so ordered down and it fits well. Would be useful to advise customers how your sizin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
fresh & modern collections of clothing, footwear homewares and accessories. gorman has become renowned for its bold and offbeat prints, strong colour palettes and knitwear. a focus on sustainable fashion rings through under the gorman organic label, b...
Contact info
Australia
- gormanshop.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent the products to my granddaughter…
I sent the products to my granddaughter in Wollongong.
She love them
I hate that you can only view a few items per page. often get bored and cancel
BEWARE
BEWARE
Wowser. 62 years old and I have never resorted to posting bad reviews. This company takes the cake
Shoes look great online. Look great when you receive them.
Can you wear them? - nope
Can you possibly wear them if you endure some blisters for a few weeks? - nope
Due to the build of the shoe, the inflexibility, you literally cannot walk normally for even a step
Is 130$ worth it for ornamental shoes? - nope
Can you get a refund? Apparently nope
Going hard and legal on this
Happy to spend 100 times the cost of these shoes to get this company to do the right thing.
Customer service?
Be patient as it takes an average of 2 weeks to get any response
And when you do get a response it’s dismissive and caustic
There are soooo many good companies out there
Avoid this one at all costs!!!!!!
Dress has a design flaw
Firecracker dress is advertised as a two-toned dress (orange and blue). It has what looks like white dirty marks all over it. I ordered online and as soon as I tried it on my husband asked me what I had spilt, right at the front of the dress where you might spill food. No response yet from customer service.
What's Not to Love 💕 LOVE LOVE LOVE my Scrubs
What's Not to Love 💕 LOVE LOVE LOVE my scrubs 😍😍😍 I have been ordering Gorman Scrubs for years now. As a midwife they are so comfortable, friendly, and I love that cotton feel. Hard wearing that last the test of time Quick delivery to my postbox despite living in a Rural Area. I love that they look after the healthcare professions too by taking 50% off. Thankyou Gorman you brighten my day 😍❤️😍❤️😍❤️
Happy Gorman customer
I sent back scrubs which my daughter in law found too big and I asked for a smaller size. Although busy, the Gorman people sent a replacement by post. The turn around was less than 2 weeks and the post took another week. I am happy with the quick response and the quality of the replacement scrubs. Thank you Gorman.
Just my happy place If you want colour and beautiful…
If you want colour and beautiful designed clothes than Gormans is the happy place for you. I LOVE my gorgeous Gormans.
My order was not left at the address I…
My order was not left at the address I sent it too, now inconvenience to get time to go to LPO to collect. Why didn’t Aust Post leave it??
Victoria at Highpoint was fabulous!
Victoria at Highpoint was fabulous! She has built up the best rapport with me over the years! Remembers my name and the styles of dresses I like! I walked into the store, she greeted me with the friendliest smile and said.. I’ve got the perfect dress for you! It’s just come in! She was right! It was perfect and I love it! Wore it over the weekend and had so many compliments!!
Refund owed given immediately.
Refund owed given immediately.
Parcel arrived sooner than I thought it would!
I purchased a pair of scrubs online…
I purchased a pair of scrubs online following their size guide and ordered an xs. They are absolutely MASSIVE. I believed they had sent me the wrong size initially as they are ridiculous but I checked the tag and they do say xs. In order to get an exchange or refund I need to pay more! Plus shipping!! It is stupid beacsue after that I will have paid for almost another pair of scrubs just in order to have them swapped or returned
I received an email today..Australia…
I received an email today..Australia Day..from Gorman asking me to "pay the rent" and supporting justice for First Nations People.
I was shocked they were using their email base for this. I have bought a lit of clothes from Gorman over the years but I will never buy from them again. They have lost a customer
Very poor quality
Purchased an expensive hairclip and after one week, the spring broke. My $2 hairclips have lasted longer!
One email acknowledged my concern and requested proof of purchase, which I provided. Since then, there has been total silence, despite several emails. Very poor quality and will not purchase again from Gorman.
Rejuvenating tee shirt
It came quickly and I love the vibrant colours it fits well too.
Wearing it will make me feel young again
Good quality, fun design, Ordering is easy
Ordering is easy, and my item arrived well packaged and within a very short time.
I like the item very much, but could have done with a size,maybe two smaller. I have found, for me anyway, sizes run quite large - a 10 maximum would have been best - I usually wear an 12. Item is good quality and ideal for Autumn/ Spring.
candy stripe
Quick delivery goods in excellent condition. love love these jeans! Fit is perfect and very slimming
Always an enjoyable experience
Excellent quality clothes, knowledgeable and respectful staff who positively communicate with older adults. These ladies are interested in your comments and suggestions and certainly know their stock. It is always a pleasure to venture into a Gorman store.
Love all my Gorman purchases
Love all my Gorman purchases.
I enjoy wearing the beautiful bright colours. THANKYOU.❤️
An amazing store but too much in one place.
I have to say the shop was a bit cramped and the racks were really jam packed with beautiful clothes. However the types of clothes were difficult to see as the colours are so beautiful and bright all in one place. It was good that I had researched what I wanted and checked if it was in store so I went straight there. Such good quality gear. Really nice quality fabrics. I have bought too much. The fit is lovely too.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








