Gorman Reviews 

211
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, customers generally had a great experience with this company, consistently praising the high quality of products, durable fabrics, unique designs, and vibrant colors that make items comfortable and stylish. Many appreciate the artistic collaborations and overall aesthetic, finding the clothes exciting, flattering, and delivered promptly. However, some customers noted issues with order fulfillment, including long wait times, missing items, or tracking problems. A few others felt quality declined, citing items becoming threadbare, breaking, or shrinking unexpectedly, and found sizing inconsistent or products overpriced.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many consistently praising the good quality... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good quality of clothes and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its promptness and efficiency,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Price

Users describe ambiguous interactions with price, with many reviewers expressing dissatisfaction over high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality of fabric and design. Sizing generous - judged what to order according to how it looked on the model, so ordered down and it fits well. Would be useful to advise customers how your sizin... See more

Rated 5 out of 5 stars

Really surprised with its bad reviews. I've ordered scrubs 3x from gormanshop and have not had any issues. I'm 5'1 so needed a little adjustment on the scrub pants lenght. Otherwise material is good,... See more

Rated 5 out of 5 stars

What's Not to Love 💕 LOVE LOVE LOVE my scrubs 😍😍😍 I have been ordering Gorman Scrubs for years now. As a midwife they are so comfortable, friendly, and I love that cotton feel. Hard wearing that... See more

Rated 5 out of 5 stars

The customer service in store is fabulous, the lovely ladies always so lovely and helpful. I love the beautiful styles and colours/designs. Online shopping is also a breeze with the photos and descr... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

fresh & modern collections of clothing, footwear homewares and accessories. gorman has become renowned for its bold and offbeat prints, strong colour palettes and knitwear. a focus on sustainable fashion rings through under the gorman organic label, b...


Contact info

4.0

Great

TrustScore 4 out of 5

211 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(211)

113 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed Purchaser

I am a regular purchaser of Gorman clothes. On several occasions my size 6 tends to be much larger than expected. I have to give it away. Please advise. Thank you.

December 11, 2025
Unprompted review
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Rated 2 out of 5 stars

High postage charges online

Choose your online items carefully since it costs you postage out of pocket to return them and then to be charged another $18 for Gorman to send out another size. For one tiny tank top. To the wrong address (I had sent something to my daughter in the SHOP app the day before so it went to her). The exorbitant postage charges means I will never order online from Gorman again.

November 24, 2025
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Rated 5 out of 5 stars

every time i visit the store in…

every time i visit the store in highpoint which is very often/ im always welcomed with a smile and genuine customer service ,, always so happy with all my purchases my fabourite brand of clothing always get the nicest compliments ten out of ten for me xx

November 24, 2025
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Rated 1 out of 5 stars

Why don’t you have a contact phone…

Why don’t you have a contact phone number or, at the least, a contact email address so that a customer can have a query responded to by an actual person? Such awful customer service. If the clothes weren’t so fabulous, I would stop being a customer. Your customer service is extremely frustrating.

November 17, 2025
Unprompted review

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