Got All Auto Parts Reviews 109

Even with Covid running rampant, this company went out of their way to put my needs first. I really appreciate what they have done and 10/10 would recommend them to all my friends. Buy with confidence!

Will never order anything from them again. Ordered on April 21,2020 . Price was good and the shipping time seemed great . 2 weeks go by I call and they said it would ship Friday. Friday comes nothing I call again that went on for 2 months and every week it was some kind of excuse. Finally in June I canceled the order , should be pretty simple right? Wrong. Once again I call and email every week asking for my money back. Never got it . I gave up it in August this month and reported them as fraud to my bank . Got my money refunded from the bank and let the bank go after them. Use PayPal or your bank do not pay with a money order. Banks can fight them and ruin their credit rating. AVOID AT ALL COSTS. All 5 star reviews between March 2020 and now are 100 percent fraud . Straight from Kevin's mouth they were behind on all shipments due to the pandemic . If I could rate them negative 5 stars I would . I am writing a review on every website I can find. This company will take your money and leave you hanging . No customer service skills at all. I don't care if they respond to this or say I'm not customer I do not use my real name online . So they can deny I bought I have an invoice and won't nothing to do with this company. Edit. Of course Jay South isn't real cause its not my real name I don't use my real name online . Your reading skills are poor too . No where did I admit I'm not a customer. I said you would deny im a customer cause of the name I used and you did. TRUSTPILOT can reach out to me if they want to see the refund my bank sent me for reporting you as fraud as well as the original invoice dated April 21,2020 . Nah I just read the terms of service if I don't include the invoice my review can be removed as not being legit. So the invoice number is 22789. Canceled June 25 . No money was returned after I cursed out Kevin and he promised to take care of it . When I called again before reporting them as fraud he was telling me to contact accounting. No . I'm not contacting anyone else involved with your company. You're fraud PERIOD . No response after including the order number? Just what I thought . Deny I'm a customer I told you what would happen if I didn't get my money back from you. I will keep updating this and post 1 star reviews on every website I can post it on

The transmission took a while to get here because of them being backordered is what they told me. I had to call the company a couple of times, but everyone was very friendly. Transmission came packaged very well and looked good other the a few dents on the transmissions pan. Got it installed and it runs good. If I needed another 4l60e this is the company I would buy it from... Thanks

Run don’t walk! Never got my transmission after weekly promises it was never even built! Now after months of promising refund never got that either! Do not do business here!!!! Now there reply is I never did business there! I have a invoice and a extended 10 yr warranty due to them saying sorry for the delay. Update after my credit card company took over for me I was issued a full credit! But they say I never did business there? Hum

I ordered my item January 19th, I was told it would be shipped in 7 to 10 days. Today is February 1st and it still hasn't been shipped and I'm finding it impossible to get a hold of anyone there.

The service was great friendly staff would recommend it to all my friends

First of all I've never written a review . Water heater went out wrecked my Holden Commodore an my Tahoe transmission went out all in three hours .
Found a trans online sent a info request Kevin got back to me in minutes . We spoke for few min in online chat an then we had a 30 min phone call . He informed me about the how they do things and the rebuild .
I went ahead with my order under 1000 dollars with a converter , free shipping No Core charge 5years unlimited mile warranty .
I had the trans installed an 30k later an two trips to Mississippi from Ohio she smooth as butter and is everything i expected .
I had my original trams rebuilt in town here for 1200 an it didnt last 21,000 miles the guy wouldn't do anything for me because it was 3 days past 12 month warranty an 500 miles past the mileage warranty.
Thank god i found Kevin an GotAllAP . He absolutely did me right .
I will never waste money on a in town rebuild i will call got all ap every dam time .
Thanks again to all the people at Got All AP .

Bought a transmission from here. Only reason I'm giving 4 stars and not 5 is because they didn't send me a new torque converter with it, and the tranny pan was dented in but who knows could've been shipping's fault. Just reused my old pan and they're reimbursing me for the torque converter. Transmission works as it should so far after 500 miles of driving. Customer service was very good with me too. Price was very fair. Overall happy with my purchase, would recommend to anyone.

Wonderful company! I buy all my parts here. Friendliest and the most helpful staff I have ever had the pleasure of doing work with.

Good services fast service and good prices

We ordered a transmission and they took the money out of my account right away. Never once did I receive any other email containing any information other than my order was received. I waited a week and called and they told me it would take 7-10 days to ship. It’s been 19 days and I still haven’t received any email or anything.

I ordered a transmission from this company for my truck. while it did arrive quickly(one of the only things they did right) it failed before a year was even up. On their website it claims a 5 year unlimited warranty.. after almost a year of trying to get a replacement from them it still has not happened. DO NOT DO BUSINESS WITH THIS COMPANY. They will tell you ANYTHING to get you off the phone when you call asking for the status of your warranty.. week after week always something like "It's slated for Fridays truck", "We are testing out a unit for you right now" blah blah blah.. these people WILL lie to you. They even claimed I was trying to get a free transmission out of them by keeping the one that broke.. when the people in their office confirmed that they send it first. they told "We will send you a replacement, then you send us the broken unit for failure analysis". if you value your time and money, avoid buying from Got All Auto Parts.

I would like to give more but it’s taking to long to ship my order out I was hoping to be back on the road by now before the snowfall but it’s not looking to go

Great place great service thanks for the fast friendly service unlike the other other yards

Kevin was very helpful. I always have great luck finding the parts i need here. The prices are great and the service is wonderful.

I did not recieve a tracking number for my order nor have i recieved it

Great service got the car towed same day and even got a part for my 08 Impala.

Got the best deal on a engine from Henry came all the way from Detroit to get this engine for my 2009 Charger that thw other yards had that were way more expensive and more miles. It was worth the travel to Got All Auto Parts

I will NEVER order anything else from these people! I ordered a transmission and transmission cooler from them on September 27 2019. I called them the next Friday to find out if my order was shipped or to get information as to when it would be shipped. The woman told me that it would be 7-10 business days before it would be shipped. Cool deal I will just wait until it gets here. The next week went by NOTHING.....The week after still NOTHING, so on the next week which was on a Tuesday I decided to call them to find out where the hell my transmission was since it was well past the 10 day mark. I talked to this woman and she claimed she couldn't find my order, even after I gave her my order number. She then passed me off to the manager named Kevin, and after about 10 minutes he found my order. Come to find out Jennifer did not do her job and just tossed my paperwork under a bunch of papers on a desk. He told me "I know you are irritated,but we are a good honest company and we will figure it out." Ok fine I am irritated because it's been weeks and I still haven't received my order yet! He told me to call him the next day, which was on Wednesday to make sure my package was getting shipped out. On Wednesday, I called to see if it was getting ready to be shipped, and the woman told me that from what she could see it was. Fast forward to Friday I called them to get a tracking number and to find out who it was coming by, and Kevin tells me that my order was NOT shipped out still because there was a delay, which means that Jennifer did not do her job again!!! It was suppose to be one day shipping, but i did not receive my transmission until yesterday October 22 2019!!! The transmission was correct and fine, but i did not get my transmission cooler, so I called back this morning on October 23 2019 to find out where it was and the woman tells me they don't ship it together because it will get damaged(which I understand). I now have to wait a whole 4-6 days before that comes in and I didnt even receive a tracking number on that either!!! These people need to do better with communicating with their customers as far as emails with tracking numbers or even to let them know the status of their order!