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Gothic Mania Reviews 298

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TrustScore 3.5 out of 5

3.3

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, most reviewers were somewhat happy with their experience overall. Some customers are pleased with their purchases, finding unique styles and items that match photos and fit well. They appreciate the variety of options available and the overall aesthetic of the clothing. A few people also found the ordering process to be easy. However, many customers express significant dissatisfaction with product quality, noting that items often do not match descriptions or photos, and are made from cheaper materials than advertised. There are also frequent complaints about incorrect items being sent, sizing issues, and difficulties with the return policy, which often requires customers to send items back to China at their own expense, with some reporting no refunds or exchanges. Several reviewers warn against ordering due to these issues and a perceived lack of customer service responsiveness.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with unique, high-quality... See more

Quality

Customers consistently express disappointment with product quality, reporting that items are often not as... See more

Order

Clients share ambiguous opinions on order, with some finding the ordering process easy and receiving items... See more

Website

Users describe ambiguous interactions with the website; while some reviewers praise the website as great and... See more

Return policy

Reviewers highlight negative aspects of return policy, with many customers reporting that return shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

the paying went fast and easy. cant leave a full review yet as i obv just ordered lol. hopefully i get my skirt.

Rated 4 out of 5 stars

Items out of stock but thanks to a helpful assistance from store I got a full refund and am reordering, will give better review after items arrive ❤️

Rated 2 out of 5 stars

Poor quality (fast fashion-like) clothes, in my case the item arrived defected too, i tried to contact the support team and they kept me waiting forever. Never had a refund

Rated 2 out of 5 stars

I ordered 2 items was happy with the jacket received but when the sweater eventually arrived it was a tiny package made from noticably thinner fabric than pictured. I've written numerous times to the... See more

Company details

  1. Clothing Store

Written by the company

At Gothic Mania, we are proud to offer a curated collection of gothic fashion that resonates with the dark, alternative aesthetic. Our brand is built for individuals who embrace boldness and self-expression through unique clothing and accessories. From intricately designed corsets to striking outerwear and detailed jewelry, every piece in our store is selected for its ability to stand out. We are dedicated to creating a space where gothic style meets quality, offering our customers items that are as durable as they are visually stunning.

Contact info

3.3

Average

TrustScore 3.5 out of 5

298 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Just what I was looking for

After searching everywhere for something I felt comfortable in for an upcoming event, I finally found this perfect hooded dress at gothicmania. The delivery was super fast and the quality exceeded my expectations. I paired it with some chunky boots and got so many compliments! Will definitely shop here again.

April 3, 2025
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Rated 1 out of 5 stars

Warning

Warning! Drop shipping from various companies. Imagine paying $50 for a dress and it arrives from Ali Express, the fit is terrible and you have no recourse. Lots of fake reviews here.

April 30, 2025
Unprompted review
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