Everything went as expected. I chose free shipping, which typically takes longer, yet it was shipped very promptly. The protech mats are exceptional; they are the best mats for any purpose.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
PAC team setup an easy to use and effective VMI online portal for all cleanroom supply. We are now easily tracking each item. PAC team monitors and replenish the inventory on a weekly basis. PAC team... See more
We purchased 5 pieces of StatPro SP2101 Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters Of the 5 pieces, 3 units were defective and were non-continuous electrica... See more
Company replied
Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have enc... See more
Company details
Written by the company
Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with. As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.
Contact info
121 Cheshire Ln Suite 400, 55305, Minnetonka, United States
- (888) 903-0333
- info@gotopac.com
- gotopac.com
4.3
Excellent
875 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering and timely delivery.
July 15, 2022
Advertisement
Keeping the filament dry.
Everything turned out nice.
They first said long delivery delay then it came in a few weeks. It is working very well has RH down to 8%.
CONS: Made in China. Pricey for what it is.
July 12, 2022
No need to go elsewhere
I have used PAC for over 3 years now. I am always able to find what I need. They were even able to fix a mistake I made when ordering. Price is good and product always holds up. As with anything, you have a little time to wait for some of the items, but it is well worth it.
July 11, 2022
Great service
June 30, 2022
Advertisement
Great customer service
Great customer service! Kristina and Craig are the ones to see if you have an order issue.
June 30, 2022
Unprompted review
Five Stars for Service
My order was delivered promptly and securely. When it came to my attention that I ordered way too much product, Kristina Olson was very professional, courteous and prompt with helping me with my return. Definately 5 stars!!!!
June 28, 2022
great product and timely shipping
With both chairs I have ordered from Production Automation Corporation, 2 separate orders nearly 2 years apart, my order arrived 3 weeks before the estimated ship date I was provided. I have been very happy with the products and the service I have received. I would not hesitate to order again from this company in the future
June 22, 2022
Very good service no issues.
June 22, 2022
Advertisement
Steel prep table
Let's just say I am very happy with my purchase. It arrived in a timely manner and undamaged. It was very easy to assemble and works perfectly in my kitchen.
May 29, 2022
Products and prices are good
Products and prices are good. Service a bit slower than I would like, but responsive to any issues we have had.
May 27, 2022
Quick and reliable
May 25, 2022
Advertisement
No problems getting a quote fast and…
No problems getting a quote fast and follow up from Tim N. at PAC was commendable. Shipped out in a timely manner. Very happy with our workbenches!
May 18, 2022
Friendly and helpful staff
Friendly and helpful staff. I called in and they were able to take my order right then over the phone.
May 11, 2022
A partial order (small piece of…
A partial order (small piece of plastic) sent from Texas at a cost of $10.00 after about three weeks, and the rest of the order for a repair kit for a MB 250 has not come as of this day. Meanwhile my soldering station is anxiously waiting for the rest of the order. Amazon delivers in two days. Please call them and find out how they process an order and ship on same day, one day, and two day maximum.
very disappointing for a prestigious company such as Pace is so far behind the times.
Joe Wagner 612 720 2011
May 5, 2022
Great Customer Service
Great Customer Service
Ordered a customized Production Basics workbench through PAC. Pricing for the bench from PAC was slightly less than direct from Production Basics, which was a bonus. Received our order earlier than expected but the bench tabletop was received with damage. Both our account manager from PAC and Production Basics resolved the issue quickly and professionally. The new bench turned out great and we appreciate the service from both companies. Thank you!
May 4, 2022
Advertisement
Delivery was good but gloves wasn’t…
Delivery was good but gloves wasn’t what I’m used too they r thinner but work.
May 4, 2022
great service
April 21, 2022
Appreciate the rush service and ease of…
Appreciate the rush service and ease of assembly. Enjoying our new benches
April 20, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.