GotRentalCars.com Reviews 

Easy to book at a reasonable price with extra insurance 👌

Easy to navigate site , lots to choose from

1 Star – Very disappointing experience

I would strongly advise anyone considering this company to think carefully.

When my family and I arrived to collect our hire car, we were told our booking had been cancelled, despite it still showing as confirmed. We were left stranded at the airport with no suitable help or solution offered.

Because of this, we had to arrange a hotel, pay for taxis, and book another hire car the following day at a much higher cost, leaving us significantly out of pocket.

I submitted a formal complaint, but I have still not received a satisfactory response or a refund. Even after everything that happened, I was later told they were still checking whether I had collected the original car, despite the fact that no car was ever provided.

I am now pursuing the matter through my credit card provider to recover my money.

This was an extremely stressful experience for my family, and based on what happened to us, I cannot recommend this company.

Easy to book, good price!

Could have done with the dates and times on the final page to review prior to pressing complete.

Described as being in Airport the rental was in fact at a nearby hotel. Cancelled

Range of affordable cars
Very straightforward booking process
Quick
Easy to read and understand terms and conditions

Easy booking process with good choice of vehicles

So easy to book and honed in to my spec imediately!

Very easy and straightforward

Quick and easy to book. Reasonable price.

Bought excess waiver through Bettersafe at a fraction of the price.

I booked a car rental through GotRentalCars. When I arrived to collect the vehicle, the rental company before said debit card was ok if I paid more for insurance which was fine. Who I arrived they refused to provide the car so I cancelled the booking on 5 July and was told I would receive a refund minus £95 cancellation fee. I was later told the refund had been processed on 13 July and would take 5 to 10 working days max. After that period passed I was repeatedly given new timeframes like “just wait 2/3 more days. I asked several times for the ARN or refund reference so my bank could trace the payment, but this was never provided. Promised callbacks never happened, they have not respect towards customers and during my latest call the representative was rude and even hung up the call on me and don’t bother emailing they don’t reply. As I still had no refund or proof that one had been issued, I have had to open a payment dispute with my bank. This has been a very disappointing experience. Very unprofessional avoid this company

Quick and easy

Easy bookng process, good price, no age limit.