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GotRentalCars.com Reviews 

4,507
•
TrustScore 4 out of 5

4.2

Events & Entertainment
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Review summary

Created with AI, based on recent reviews

Looking at 709 reviews, reviewers had a great experience with this company. Consumers frequently share that the website is extremely simple to navigate, making the online booking process quick, completely stress-free, and remarkably straightforward. Travelers also mention finding unbeatable deals, great value, and affordable car options that are significantly cheaper than booking directly through rental providers. Though some reviewers were not happy with unexpected booking cancellation issues and encountered difficulties when trying to deal with customer support. Some people also experienced frustrating communication problems, unexpected fees, and extra charges when attempting to modify their reservations or resolve rental details.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting competitive rates and unbeatable deals compared... See more

Booking process

Consumers find booking process to be positive, highlighting that it is simple, stress-free, and easy to... See more

User experience

Customers had positive experiences with user experience, highlighting smooth navigation and a stress-free... See more

Website

Clients share positive opinions on website, highlighting the simple booking process, great prices, and easy... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers reporting very prompt and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sixt were not happy I used this company to book through as it stated all insurance included & road side assistance. When Sixt tried to upsell me insurance I showed them my Gotrentals.com paperwork wh... See more

Rated 5 out of 5 stars

Have used this site before, uncomplicated a lot cheaper than going through the car rental site. Full insurances covered. Quotes for the same vehicles and deal up to £60 cheaper than booking direct.... See more

Company details

  1. Events & Entertainment

Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(4,507)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 1 out of 5 stars

Totally disreputable

I rented a car from them. They charged my card $500. When I went to pick up the car they had canceled the reservation. They didn't have another car. I only was able to get back 60% of what I paid then. Absolutely one of the most disruptible companies I've ever dealt with. Book with them only at your own peril. If you think savings 50 bucks is worth getting scammed out of a couple hundred... Go for it

March 31, 2026
Unprompted review
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