Gough Thorne LLP Reviews 

718
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Professional, quick and clear. I don’t need to say anymore as thats the experience I have received Jennifer’s team have been brilliant from start to finish. Jasmine and Johanna, who I dealt with... See more

Rated 5 out of 5 stars

Brilliant service from the team at Gough Thorne solicitors, especially Hannah, for all her help and guidance during our recent home moving and buying experience. The process was done professionally a... See more

Rated 5 out of 5 stars

If you are looking for a 10/10 solicitors for a house move then go with Gough Thorne Solicitors. From day one they have been fantastic, me and my partner completed the whole process and into our new... See more

Rated 5 out of 5 stars

10/10 for superb service at Gough Thorne Solicitors. Andrew & his team have kept us in the loop throughout the process of purchasing our forever home. Level of service has been phenomenal. Thank y... See more

Company details

  1. Conveyancer

Written by the company

Boutique Conveyancing Specialists based in Central Milton Keynes


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

718 reviews

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No recent history of asking for reviews

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Replied to 83% of negative reviews

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4.7

All reviews

(718)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Sabia is an asset to this company.

Sabia is an excellent conveyancer. She was efficient, had all the searches, etc. completed in good time & was very patient & tenacious when dealing with our buyers' solicitors whose efficiency was sadly less than optimal. She's a good communicator & I feel that she is an asset to Gough Thorne.

January 31, 2025
Unprompted review
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Rated 5 out of 5 stars

The team is professional

The team is professional, efficient, and made the whole process smooth and stress-free. They kept us informed every step of the way and were always available to answer our questions. Highly recommend for anyone needing reliable legal support

November 22, 2024
Unprompted review
Rated 2 out of 5 stars

Recommend by the developers...

We used Gough Thorne LLP based on the recommendation from the developers. We had a very short time to complete and as they stated that they worked closely with the developers and knew the development well we decided that they would be best suited to allow us to complete on time. Which they did do.

However, I would have expected them to have a better idea of the costs involved in such a transaction having done so many with the same developer and development. The final bill was far different from our initial quote.

Also, on the day of completion and on our way to collect the keys I received an urgent email to say that they had made a mistake, we still owed them money and can't complete until it has been paid. I called and was told the same thing. I was confused as we had made a bank transfer based on the invoice figures they sent to us. I was very stressed and decided just to make the payment anyway as to avoid any delays or complications.

A few days later I decided to send them an email querying the extra charges as it didn't make sense. They have since refunded the extra charges that we paid but failed to offer any explanation or apology.

I did find their online system to be good and their staff were friendly when I spoke to them. But based on my experience I would not recommend Gough Thorne as there quote was not accurate and we got charged incorrectly and would not have received a refund had we not queried it.

September 27, 2024
Unprompted review
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Reply from Gough Thorne LLP

Dear Patrick

Thank you very much for leaving your review.

Unfortunately we were unable to recognise your transaction, so I would be grateful if you would please email me at sandi.sidhu@goughthorne.com so I am able to investigate the issues you have raised and help train the fee earner involved to prevent these mistakes from happening again. At Gough Thorne we strive to the highest standards, hence the recommendation from your developer. I am therefore shocked to have received your comments, but also pleased it was rectified quickly.

I apologise for the inconvenience and stress caused.

I hope to hear from you soon.

Kind regards

Sandi

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Rated 5 out of 5 stars

Amazing customer experience from Karolina Grabska

I have enjoyed working with Karolina from Jennifer's Team and feel very lucky.

Of the 3 solicitors involved in the transaction, Karolina was by far the most competent, constantly flagging other's mistakes, correcting and keeping everyone in the loop.

She was able to push and deliver before Christmas, even tho everyone else was expecting the contract to be exchanged in January.

We are grateful for her work and wish her all the best in the future.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for your hard work!

I have and will recommend Gough to anyone needing conveyancing services.
Andrew's team has been fantastic to work with and Jagpal, who managed my transaction was particularly diligent.
Throughout the transaction, which took around nine months due to issues outside of our control, he has been professional, sympathetic and very understanding. All communication was returned promptly and he listened to all requests before explaining the options.
Even when Jagpal was on holiday, all queries were dealt with efficiently by another member of the team and I have full confidence in them all.
I will definitely be using Gough Thorne again in the future.
Thank you all.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Jagpal in Andrew's team has been fantastic to work with.
Throughout the transaction he has been professional and very understanding of the difficult situation. He always returned communication promptly and listened to all requests before explaining the options.
Even when Jagpal was on holiday, all queries were dealt with efficiently by another member of the team and I have full confidence in them all.
I will definitely be using Gough Thorne again in the future.
Thank you all.

November 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Moving with goughthorne

My experience of gough Thorne was absolutely fantastic.
Andrew and his team were amazing !!!!
Communication was excellent they were always happy to help and would go above and beyond to get things sorted !!
I would highly recommend them to anyone !!!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Bought and Sold our House

We have moved three times in the last 20 years, and our previous experiences with solicitors were frustrating due to delays and poor communication. This time, however, our experience with Manraj Kanwal and Zain’s team at Gough Thorne Solicitors was overwhelmingly positive. They were efficient and kept us updated on every step of the process. We couldn't have asked for better service!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Professional team

Professional team, helped me do the job in a short time, definitely going to refer them to other people too, big Like from me!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

5*- Highly recommend!

We brought and sold our house through Gough Thorne. They have been absolutely brilliant throughout. Our main contact was Manisha who is part of Zains team. She was extremely informative and helpful throughout the transaction, easy to get hold of and kept us in the loop. Would definitely use again and recommend to our friends and family.

December 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service was provided during…

Excellent service was provided during our house purchase.
The entire process was incredibly smooth and unstressful ,
We truly appreciated professionalism, and attention to detail of Andrew’s team.
We would not hesitate to contact them again for any future legal matters and will gladly recommend their services to friends and family.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very nice experience

I wanna to give 5 star to Zain team for help me complete the whole purchase efficiently. Especially thanks to Manraj for keep updating me the progress. Highly recommend for any property trading.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

In the beginning I wasn’t not as…

In the beginning I wasn’t not as confident, however I will say that when Manraj came on board and took over our case he was excellent and is an asset to your company. Was very patient with me and very informative! I really can not thank him enough

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Manisha was so so helpful

Manisha was so so helpful! We had a lot of questions as first time buyers and she was able to answer every single one so thank you for this. Would highly recommend Gough Thorne!

December 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Fast and perfect

Jennifer’s team at gough Thorne was more than exceptional they helped throughout every stage and were extremely fast and professional also a big thank you to sabia as she played a huge part in are brilliant experience.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Property sale

Selling a property can be stressful. Gough Thorne made the process smooth and efficient. We especially appreciated Manraj's professionalism and quick responses, which guided us seamlessly through the complexities of the sale

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great work

Sabia guided and pushed us through the process , couldn’t have got it over the line without her commitment and support

December 5, 2024
Unprompted review

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