GoVisaEurope Reviews 

286
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers had a great experience with this company. Customers consistently found the application process to be straightforward, easy to follow, and quick to complete, with many appreciating the user-friendly interface. People frequently highlighted the efficiency, clarity, and professionalism of the service, making it a positive experience for most. However, some customers also noted issues with payment transparency, feeling they unknowingly paid high fees for services that did not provide sufficient value or were not clearly explained upfront. A few other people also felt that communication after payment was slow and unclear, with some claiming no service was received despite paying for expedited options.

What people talk about most

User experience

Consumers find the user experience to be positive, with many praising the ease of use, navigation, and... See more

Service

Users describe ambiguous interactions with service, with many expressing significant dissatisfaction and... See more

Website

People report ambiguous experiences with the website, with many customers finding it easy to use, navigate,... See more

Application

Reviewers highlight ambiguous aspects of the application process, with many finding it easy, straightforward,... See more

Payment

Reviewers express significant dissatisfaction with the payment process, often citing high and unexpected fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not sure questions were answered correctly as I am travelling by road through many countries Switzerland down to Italy.....otherwise it was smooth sailing. Thank you

Company replied

Rated 5 out of 5 stars

The site is very good but getting confirmation of completed application needs to be done by e mail to give confirmation that everything has been entered correctly

Company replied

Rated 5 out of 5 stars

I am extremely grateful to this team, they truly saved my visa! They quickly identified the issue with my application, corrected it, and guided me through submitting the right one. I initially wa... See more

Company replied


Company details

  1. Visa Consultant

Written by the company

At GoVisaEurope, we believe travel should be about the experience, not the paperwork. We specialize in making the Schengen visa process seamless and stress-free. Unlike automated platforms, we pride ourselves on being a human-centered agency: real legal experts handling your file, personalizing your application, and guiding you every step of the way. Whether for tourism, family reunification, or business, we deal with the bureaucracy so you can focus on your trip.


Contact info

4.1

Great

TrustScore 4 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(286)

285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Passport shot is not smart enough to…

Passport shot is not smart enough to recognize that it is done correctly so we kept repeating and repeating

May 24, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Hassan. We’re sorry to hear that you experienced difficulties with the passport photo recognition process.

Please contact us at support@govisaeurope.com so our team can assist you directly and help resolve the issue. 😊

Thank you for your trust!

—Laura

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Rated 5 out of 5 stars

Very smooth process

Very smooth process, takes me less than 10 mins

May 23, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Muhammad Rehan! We’re delighted to hear that you found the process smooth and quick to complete. 😊

Thank you for your trust!

—Laura

Rated 5 out of 5 stars

It is great and understand

Great and easy to fill up

May 21, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Abdulmalik! We’re happy to hear that you found the process great and easy to complete. 😊

Thank you for your trust!

—Laura

Rated 5 out of 5 stars

website was very efficient and easy to…

website was very efficient and easy to follow

May 20, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Shaun! We’re glad you found our website efficient and easy to follow. 😊

Thank you for your trust!

—Laura

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Rated 5 out of 5 stars

Simple process

May 20, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Nick! We’re glad you found the process simple and straightforward. 😊

Thank you for your trust!

—Laura

Rated 5 out of 5 stars

Well organized site!

Well organized site!

May 20, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Rayne! We’re glad you found our site well organized. 😊

We strive to make the visa application process simple and straightforward.

Thank you for your trust!

—Laura

Rated 5 out of 5 stars

clear and easy application but when I…

clear and easy application but when I choose to visit 2. countries it dose not allow me to add the second country may be there is technical problems
Thanks

May 20, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Hanouf! We’re glad to hear that you found our application clear and easy to use. 😊

We’re sorry about the issue with selecting a second country. Please contact us at support@govisaeurope.com so our team can assist you directly and resolve the problem.

Thank you for your trust in GoVisaEurope!

—Laura

Rated 5 out of 5 stars

ease of completing the fields

May 19, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Genoulda! We’re glad to hear that you found it easy to complete the fields. 😊

We aim to make the visa application process as simple and smooth as possible.

We appreciate your trust and support!

—Laura

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Rated 5 out of 5 stars

Form is understandable.

Form is understandable.

May 19, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback! We’re glad to hear that you found our form clear and easy to understand. 😊

At GoVisaEurope, we aim to make the visa application process as simple and smooth as possible.

We appreciate your trust and support!

—Laura

Rated 5 out of 5 stars

ITS FAST AND SAVES TIME

May 18, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you very much for your review, David! We’re thrilled to hear that our service helped save you time and made the process easier. 😊

We appreciate your trust!

—Laura

Rated 3 out of 5 stars

Both name blocks say first name

Both name blocks say first name - the second block should specify second name

May 14, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Steph Smit!

We appreciate you pointing this out and will review the form to ensure that the second name block is clearly specified. Your input helps us improve the user experience for all applicants.

—Laura

Rated 1 out of 5 stars

I have had a terrible experience with this

I have had a terrible experience with them and Shengan operations, after paying over 350 euro for an expedited service all I received was a google form to fill out, then after I had issues booking an appointment online which is wild I had to do myself considering the price I paid and what other agency’s do for you for a quarter of that, I also wasn’t replied to for days over email, I managed to book and secure a whole other appointment through a whole other agency in the time they took to respond to one of my emails. Absolute nightmare.

May 13, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Charles Fox,

We’re truly sorry to hear about your experience and understand your frustration.

Our platform provides visa documentation guidance and support, not government visa decisions.

All fees are for professional assistance, which are stated before payment.

We respect your feedback and are working to improve transparency so travelers can easily distinguish official embassy channels from support services.

Thank you for sharing your concern, and we wish you success with your visa journey ahead.

—Laura

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Rated 1 out of 5 stars

Go Visa Europe is a scam company

Go Visa Europe is a scam company. They follow-up repeatedly to get you to do business with them but do not adhere to the 5 business days, and have no real way to contact them. Only an email and an online form which they do not respond to. You cannot find their telephone number online and they will charge you more than 300 pounds and not actually do anything. They do not actually get you an appointment or do any visa processing. I needed an urgent business visa and the follow-up emails from 'Ana' confirmed they would help me. Do not fall for this! I will be sharing this feedback widely. Absolute scam!

May 13, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Erica Stuart,

We’re very sorry to hear about your experience and appreciate you sharing your feedback. We clearly state that our service provides guidance and assistance in preparing visa applications but does not provide visas, guarantee approval, or schedule consular appointments, as all decisions are made solely by the relevant governmental authorities.

All fees are for professional assistance and are communicated clearly before payment. We respect your feedback and are working to improve transparency so travelers can easily distinguish official embassy channels from support services.

We encourage you to contact our support team directly at support@govisaeurope.com so we can review your case and clarify any outstanding concerns.

—Laura

Rated 5 out of 5 stars

have fun and survive

May 12, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Liying Chen!

We appreciate your feedback and hope you enjoy your travels. Wishing you a smooth and stress-free visa application experience!

—Laura

Rated 5 out of 5 stars

easy to use platform

May 12, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Virginia N!

We’re glad you found our platform easy to use. Wishing you a smooth and stress-free visa application experience!

—Laura

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Rated 1 out of 5 stars

Bad service

Honestly, you are the worst company I have ever dealt with. You do not communicate with your clients, you do not respond to emails, and you do not provide contact numbers.
It took you 8 days to respond to my email, and after I informed you that I no longer required your services and requested a refund, you then claimed that I would not receive my money because you were “busy processing” my application.
You are dishonest, and it feels like you scam people while doing nothing. You need to STOP!!

May 10, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Artiel Mathebula,

We’re very sorry to hear about your experience and appreciate you sharing your feedback. We clearly state that our service provides guidance and assistance in preparing visa applications but does not provide visas, guarantee approval, or schedule consular appointments, as all decisions are made solely by the relevant governmental authorities.

All fees are for professional assistance and are communicated clearly before payment. We respect your feedback and are working to improve communication and transparency so travelers can distinguish official embassy channels from support services.

We encourage you to contact our support team directly at support@govisaeurope.com so we can review your case and clarify any outstanding concerns.

—Laura

Rated 5 out of 5 stars

Smooth application process

Smooth application process

May 11, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Vuyane Nqaba!

We’re glad you found the application process smooth. Wishing you a stress-free and successful visa experience!

—Laura

Rated 5 out of 5 stars

Was able to fill with ease which for…

Was able to fill with ease which for older applicants is indeed a compliment

May 11, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback!

We’re glad to hear that you were able to fill the application with ease, and we appreciate your kind words. Wishing you a smooth and stress-free visa application experience!

—Laura

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