Once I was ready to apply for a visa, I got into the system and was able to complete the process without difficulties.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am extremely grateful to this team, they truly saved my visa! They quickly identified the issue with my application, corrected it, and guided me through submitting the right one. I initially wa... See more
Company replied
The site is very good but getting confirmation of completed application needs to be done by e mail to give confirmation that everything has been entered correctly
Company replied
Very easy to apply and filled up application. Very helpful, saves time.
Company replied
Company details
Written by the company
At GoVisaEurope, we believe travel should be about the experience, not the paperwork. We specialize in making the Schengen visa process seamless and stress-free. Unlike automated platforms, we pride ourselves on being a human-centered agency: real legal experts handling your file, personalizing your application, and guiding you every step of the way. Whether for tourism, family reunification, or business, we deal with the bureaucracy so you can focus on your trip.
Contact info
France
- govisaeurope.com
4.1
Great
295 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had a terrible experience with this
I have had a terrible experience with them and Shengan operations, after paying over 350 euro for an expedited service all I received was a google form to fill out, then after I had issues booking an appointment online which is wild I had to do myself considering the price I paid and what other agency’s do for you for a quarter of that, I also wasn’t replied to for days over email, I managed to book and secure a whole other appointment through a whole other agency in the time they took to respond to one of my emails. Absolute nightmare.
May 13, 2026
Unprompted review
Reply from GoVisaEurope
Dear Charles Fox,
We’re truly sorry to hear about your experience and understand your frustration.
Our platform provides visa documentation guidance and support, not government visa decisions.
All fees are for professional assistance, which are stated before payment.
We respect your feedback and are working to improve transparency so travelers can easily distinguish official embassy channels from support services.
Thank you for sharing your concern, and we wish you success with your visa journey ahead.
—Laura
Advertisement
Go Visa Europe is a scam company
Go Visa Europe is a scam company. They follow-up repeatedly to get you to do business with them but do not adhere to the 5 business days, and have no real way to contact them. Only an email and an online form which they do not respond to. You cannot find their telephone number online and they will charge you more than 300 pounds and not actually do anything. They do not actually get you an appointment or do any visa processing. I needed an urgent business visa and the follow-up emails from 'Ana' confirmed they would help me. Do not fall for this! I will be sharing this feedback widely. Absolute scam!
May 13, 2026
Unprompted review
Reply from GoVisaEurope
Dear Erica Stuart,
We’re very sorry to hear about your experience and appreciate you sharing your feedback. We clearly state that our service provides guidance and assistance in preparing visa applications but does not provide visas, guarantee approval, or schedule consular appointments, as all decisions are made solely by the relevant governmental authorities.
All fees are for professional assistance and are communicated clearly before payment. We respect your feedback and are working to improve transparency so travelers can easily distinguish official embassy channels from support services.
We encourage you to contact our support team directly at support@govisaeurope.com so we can review your case and clarify any outstanding concerns.
—Laura
have fun and survive
May 12, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Liying Chen!
We appreciate your feedback and hope you enjoy your travels. Wishing you a smooth and stress-free visa application experience!
—Laura
easy to use platform
May 12, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Virginia N!
We’re glad you found our platform easy to use. Wishing you a smooth and stress-free visa application experience!
—Laura
The application process was self explanatory and easy to go through
The application process was good, no hustle, easy to follow steps.
May 12, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Kgaugelo Teffo!
We’re glad you found the application process self-explanatory and easy to follow. Wishing you a smooth and stress-free visa application experience!
—Laura
Advertisement
Bad service
Honestly, you are the worst company I have ever dealt with. You do not communicate with your clients, you do not respond to emails, and you do not provide contact numbers.
It took you 8 days to respond to my email, and after I informed you that I no longer required your services and requested a refund, you then claimed that I would not receive my money because you were “busy processing” my application.
You are dishonest, and it feels like you scam people while doing nothing. You need to STOP!!
May 10, 2026
Unprompted review
Reply from GoVisaEurope
Dear Artiel Mathebula,
We’re very sorry to hear about your experience and appreciate you sharing your feedback. We clearly state that our service provides guidance and assistance in preparing visa applications but does not provide visas, guarantee approval, or schedule consular appointments, as all decisions are made solely by the relevant governmental authorities.
All fees are for professional assistance and are communicated clearly before payment. We respect your feedback and are working to improve communication and transparency so travelers can distinguish official embassy channels from support services.
We encourage you to contact our support team directly at support@govisaeurope.com so we can review your case and clarify any outstanding concerns.
—Laura
Reply from GoVisaEurope
Thank you, Vuyane Nqaba!
We’re glad you found the application process smooth. Wishing you a stress-free and successful visa experience!
—Laura
Was able to fill with ease which for…
Was able to fill with ease which for older applicants is indeed a compliment
May 11, 2026
Unprompted review
Reply from GoVisaEurope
Thank you for your feedback!
We’re glad to hear that you were able to fill the application with ease, and we appreciate your kind words. Wishing you a smooth and stress-free visa application experience!
—Laura
Period to be ready
It was very easy to fill and submit and all steps was clear and specific.
May 10, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Dhafir Obaidi!
We’re glad you found the process easy to fill and submit, with clear and specific steps. Wishing you a smooth and stress-free visa application experience!
—Laura
Advertisement
easy and fast
May 9, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Atefe K!
We’re glad you found our service easy and fast. Wishing you a smooth and stress-free visa application experience!
—Laura
mostly copy and paste replies ,, holiday lost
stated online they could sort my Greek visa application out within 24 hours ,, i did not expect this but thought as i had almost four weeks it should be ok ,, so paid them the £385 ,, and then were taking on average 2-3 days at a time to reply to my messages mostly with copy and paste replies which did not relate to my questions ,, one reply said things were in hand so i explained due to time going by i just now had two weeks left ,, in the end i did get a person who had read my message replying but way to late to enable me to get the visa ,, no phone number to call ,, replies mostly copy and paste ,, no understanding of my needs or they would not have accepted the task ,, three weeks before flight it was obvious they were never going to be able to help so i explained and requested a refund and they said its been worked on which it was not being ,, £2700 holiday down the drain ,, Oh well you live and learn
May 9, 2026
Unprompted review
Reply from GoVisaEurope
Dear Dan Jones,
We’re very sorry to hear about your experience and sincerely regret the frustration this caused. Our platform provides visa documentation guidance and support, not government visa decisions. All fees are for professional assistance, which are stated clearly before payment.
We respect your feedback and are working to improve transparency so travelers can easily distinguish official embassy channels from support services. Thank you for sharing your concern, and we wish you success with your visa journey ahead.
—Laura
Do not use - terrible experience
If you have booked a holiday and need a visa, don't expect to get there! Probably one of the worst companies I've ever delt with.
Days without replies to each email
Advertised 'get visa in 24 hours' , took 3 days to get an initial response
Rude customer service and just copy and paste replies (no reply made sense)
They also don't refund if they don't get the visa. They also take on visa applications that will not go through just for the money!!
May 7, 2026
Unprompted review
Reply from GoVisaEurope
Dear Dan Jik,
We’re very sorry to hear about your experience and appreciate you sharing your feedback. We clearly state that we assist with preparing visa applications but do not provide visas, guarantee approval, or schedule consular appointments, as all decisions are made solely by the relevant governmental authorities. We understand this may have caused frustration and take your feedback seriously to improve our communication and service.
We encourage you to contact our support team directly at support@govisaeurope.com so we can address your concerns and clarify any misunderstandings.
—Laura
Do not use at all costs
If you have booked a holiday and need a visa, don't expect to get there! Probably one of the worst companies I've ever delt with.
Days without replies to each email
Advertised 'get visa in 24 hours' , took 3 days to get an initial response
Rude customer service and just copy and paste replies (no reply made sense)
They also don't refund if they don't get the visa. They also take on visa applications that will not go through just for the money!!
May 9, 2026
Unprompted review
Reply from GoVisaEurope
Dear Darryl Jones,
We’re very sorry to hear about your experience and appreciate you sharing your concerns. We clearly state that we assist with preparing visa applications but do not provide visas, guarantee approval, or schedule consular appointments, as all decisions are made solely by the relevant governmental authorities. We understand this may have caused frustration and take your feedback seriously to improve our communication and service.
We encourage you to contact our support team directly at support@govisaeurope.com so we can address your concerns and clarify any misunderstandings.
—Laura
Advertisement
Easy and fast
May 9, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Faeqah!
We’re glad you found our service easy and fast. Wishing you a smooth and stress-free visa application process!
—Laura
Bad experience
Bad experience, i received an email saying i would have replied from them within 5 business days...No reply and figured later that it is lot less than the amount i paid with different agent.
May 8, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Mehad Ismail!
We’re glad you had a very good experience with our service. Wishing you a smooth and stress-free visa application process!
—Laura
I paid extra for express service and…
I paid extra for express service and still haven't received any update, it's been almost 3 weeks with zero communication. I had to reschedule my work trip. Terrible experience and struggling to get an answer or refund.
April 30, 2026
Unprompted review
Reply from GoVisaEurope
Dear Benjamin Loggenberg,
We’re very sorry to hear about your experience and understand how frustrating this must be. We strive to provide clear updates and timely assistance, and it’s concerning to hear that communication has fallen short in your case.
We would like to assist you directly; please contact our support team at support@govisaeurope.com so we can help resolve this issue.
—Laura
The application form was very easy to…
The application form was very easy to apply
May 6, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Yasser Barakat!
We’re glad you found the application form very easy to complete. Wishing you a smooth and stress-free visa application experience!
—Laura
Advertisement
Reply from GoVisaEurope
Thank you for your feedback! We’re glad you found our website easy to navigate. Wishing you a smooth and stress-free visa application experience! —Laura
Quick and professional
May 6, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, M Lange!
We’re glad you found our service quick and professional. Wishing you a smooth and stress-free visa application experience!
—Laura
Quick and efficient and very…
Quick and efficient and very professional dealing with GoVisa Europe
May 6, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Claudette Lange!
We’re delighted to hear you found our service quick, efficient, and professional. Wishing you a smooth and stress-free visa application experience!
—Laura
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.