they have real time online service which made my installation and activation easily. A lot better than mobimatter which I firstly bought. Because mobimatter customer service is too slow and message ne... See more
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Based on these reviews
Excellent service from GoVnSIM! The eSIM was delivered instantly by email, activation was very simple, and coverage was strong across Hanoi, Ha Long, and Ninh Binh. It saved us so much time compared t... See more
This was my first time using govnsim. The product support team is very helpful and has answered all my queries through WhatsApp very promptly. I am very impressed with the data coverage and even more... See more
It was my first time using eSIM and unable to follow written instructions well. The hotel clerk couldn’t help so I contacted the company through WhatsApp. Anya was so helpful and patient. She walked m... See more
Company details
Written by the company
About GovnSIM We are a local company based in Vietnam, dedicated to supporting international travelers with essential services for a smooth and enjoyable trip. GovnSIM provides trusted eSIM solutions, reliable visa assistance, and customized tour packages across Vietnam. With deep local knowledge and a commitment to friendly, fast support, we help you stay connected, travel easily, and discover the best of Vietnam. Choose GovnSIM for secure service and genuine local expertise—your journey starts here.
Contact info
Hà Nội, Vietnam
- +84 983 074 915
- info@govnsim.com
- govnsim.com
4.8
Excellent
67 reviews
Hasn’t replied to negative reviews
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Unbelievable Attentive Customer Care Agent
I had the most patient customer service agent ever. Her name is Anya. I don't now how I could have gotten my husbands Vietnam Viettel E-Sim from GoVnSim.
From 7;20 TO 8:50 THIS LOVELY YOUNG LADY HELPED WITH EVERY STEP I NEEDED TO GET IT SET UP! I can only say that I recommend GoVnSIM without hesitation. And I can post on how well it worked later next month when My Husband returns. But I am sure with all the the positive reviews, I am sure it will be a great one.
November 15, 2025
Unprompted review
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Support is dedicated & very helpful
October 31, 2025
It was very easy to install the esim , very good support,
It was very easy to install the esim, and worked instantly when activated it , had some issues to get it to work with Grab app, i sent them a message on whats app, and the support was very good and with their help i got the grab app to work I can highly recommend GoVnsim
i would use them again.
October 30, 2025
Unprompted review
fast service
October 17, 2025
Unprompted review
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Customer service advisor really…
Customer service advisor really provides full support during my requirement I have asked for.
October 12, 2025
Unprompted review
Simple set up and the local number…
Simple set up and the local number worked perfectly also reasonable price, highly recommend
October 2, 2025
Unprompted review
Booking an eSIM with GoVnSIM was the…
Booking an eSIM with GoVnSIM was the smartest choice for our trip. The QR code came within minutes, installation was effortless, and data speed was consistent from Ho Chi Minh City to Da Nang. No hidden fees, no hassle — just reliable internet and peace of mind
September 3, 2025
Unprompted review
Excellent service from GoVnSIM
Excellent service from GoVnSIM! The eSIM was delivered instantly by email, activation was very simple, and coverage was strong across Hanoi, Ha Long, and Ninh Binh. It saved us so much time compared to searching for SIM cards at the airport. Customer support on WhatsApp was quick and very helpful too. Highly recommend for anyone traveling to Vietnam
September 15, 2025
Unprompted review
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Great value Vietnam ESim card
Great value Vietnam ESim card. Fast response from customer support via WhatsApp. Good internet speed.
September 1, 2025
Reply from GoVnSIM(Go Vietnam SIM)
Thank you so much for trusting GoVnSIM! We’re delighted to have been part of your journey in Vietnam
Reply from GoVnSIM(Go Vietnam SIM)
We’re grateful for your feedback and happy to know you had a good experience!
Easy to deal with and prompt service.
July 30, 2025
Reply from GoVnSIM(Go Vietnam SIM)
We appreciate your review and look forward to serving you again.
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Customer service is friendly and stand…
Customer service is friendly and stand behind their product.
July 27, 2025
Reply from GoVnSIM(Go Vietnam SIM)
Thank you so much for your kind review! We truly appreciate your support
For own number and long term improving deal. They beat anything I had in the past few years here.
For me, it's the best I've had so far (and I come to Vietnam for a few months each year, always on eSIM).
Now I can keep a phone number longer than the initial contract period, which is not easy for companies to make happen, and the deal gets cheaper, customer service are attentive (in Whatsapp which is nice)... if you stay longer term and don't want faff, it's the clear winner, a lot of the old bigger companies of the past don't even give you a phone number anymore - and it is so useful for all the delivery/transport/banking apps etc...
Tbh, it didn't work as soon as I landed but most likely I had done something stupid in the iPhone, (one day in the fuuture maybe the phone will just make it simple to get the damn things installed - but with airport wifi they replied in 2 mins with a new QR code so I was good to go.
Highly recommended.
July 8, 2025
Unprompted review
Reply from GoVnSIM(Go Vietnam SIM)
Thanks for sharing your experience – it means a lot to our team!
Great support and excellent customer…
Great support and excellent customer service. Highly recommended
July 31, 2025
Unprompted review
Reply from GoVnSIM(Go Vietnam SIM)
We appreciate your review and look forward to serving you again!
I ordered 3 Esim from Govnsim ..quick…
I ordered 3 Esim from Govnsim ..quick response, helpful agent..i would buy again and recommend to friends and family.. 5 Stars.👍
July 27, 2025
Unprompted review
Reply from GoVnSIM(Go Vietnam SIM)
Thank you for trusting us – your satisfaction is our motivation!
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