Gowing Law Reviews 

330
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being efficient, polite, and extremely helpful, noting that they keep clients well-informed and provide consistent support throughout their housing disrepair cases. Consumers genuinely appreciate the clear communication and professional guidance received when dealing with problematic local authorities and landlords. Some reviewers were not happy with communication delays, mentioning occasional difficulties in reaching the team by phone or waiting too long for email responses. Conversely, a small portion of people felt rushed into signing agreements or experienced frustration regarding unfulfilled promises and slow progress on their claims.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the team as extremely professional,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely professional,... See more

Customer service

Clients share ambiguous opinions on customer service, with many praising the prompt support, helpful advice,... See more

Claim

Customers had ambiguous experiences with claim, reflecting a high level of disagreement regarding the... See more

Customer communications

People report ambiguous experiences with contact, as opinions are heavily divided regarding communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 4 out of 5 stars

The service provided was good. No organisation is ever perfect and perfection is not what I am looking for. I was happy with the follow ups. There has been short comings from my end with my responses... See more

Rated 4 out of 5 stars

I found the team very committed but at time hard to contact via phone. Not all the allocated jobs that was ordered to my landlords via your te got completed but most did. When I rang Gowan Laws about... See more

Rated 5 out of 5 stars

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.


Contact info

4.0

Great

TrustScore 4 out of 5

330 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(330)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is excellent but the repair…

The service is excellent but the repair team did not work properly. I am happy the service was very helpful at least the fixed everything which was broken. The service did there job and help people. I am very pleased with the service thank you so much.

February 13, 2025
Unprompted review
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Rated 1 out of 5 stars

What a JOKE and insult

What a JOKE and insult, promised me a new bathroom all fixed up house and up to 5000 compi, turns out they are offer Only 250, they get more than me , no new bathroom as promised, no talking , only Emails, i lost so much money over 2 years of mould and these guys think 250 quid is a good offer,, don’t use these guys they are out for them and them only, your just gonna get MUGGED off

April 1, 2025
Unprompted review
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Rated 1 out of 5 stars

They came out in July to look at the…

They came out in July to look at the house and fit stuff needed for the house a radiator in the kitchen and many issues needing repairing in the house I'm disgusted as they haven't done anything to fix these issues they haven't come back since July

July 21, 2024
Unprompted review
Rated 1 out of 5 stars

Scam…

I wrote a review saying how dissatisfied I am . Trying to send it was a joke as I needed a code
I don't know if you scam everyone you are supposed to help. . But what you said I would get and the £50 you sent me . Are so far apart.

February 12, 2025
Unprompted review
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Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

They entered my house under false pretences, saying they were working with Bristol City Council on repairs. The leaflet they left gave no mention of it being a law firm, then letters started being delivered from this law firm. The email doesn't work, the telephone was not clear (on their end, ours was fine), but we haven't received anything else from them

January 30, 2025
Unprompted review
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