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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and outstanding service. Many highlight the exceptional customer service and the helpfulness of the staff, noting their extensive knowledge and willingness to assist. People also appreciate the positive user experience, especially the valuable training resources and after-sales support. Reviewers frequently mention the personalized advice and tailored approach to their needs, which helps them make informed decisions and maximize the use of their devices. The training videos are often cited as particularly useful, enabling customers to quickly learn and master their GPS units.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the accuracy of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the excellent... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness, knowledge,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the comprehensive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and telephone help. This is my first GPS device, so a steep learning curve. I think I've got most of the basics sorted now, having used the device a number of times, including plotti... See more

Rated 5 out of 5 stars

GPS Training have been absolutely brilliant!! Rapid delivery of Garmin eTrex SE unit, unit already set up to go, online package with step by step guide on how to use the unit!! Jon, rapid reply to ema... See more

Rated 5 out of 5 stars

The cost of the unit was about the same as buying direct from Garmin - or anywhere else for that matter - but what makes the GPS training deal well worthwhile is the access to a huge amount of trainin... See more

Rated 5 out of 5 stars

….this is an M&S GPS shop. Any shop can sell GPS units but GPS training actually make sure you have the knowledge to use it properly. Their online resource and the instructional videos by Andy co... See more


Company details

  1. Outdoor Sports Store

Written by the company

GPS Training - Largest UK retailer of Outdoor GPS Units, but we don't just sell a box with a GPS Unit in! We teach you how to use it in with the price, with our online training platform, the online resource. Nationwide and online training courses


Contact info

5.0

Excellent

TrustScore 5 out of 5

884 reviews

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Rated 5 out of 5 stars

The support from GPS training and the…

The support from GPS training and the wealth of experience of the team is the best out there. It's a personalised service that's the opposite of big corporations - I found the videos and email/phone information really valuable in becoming confident with my new device.

December 14, 2025
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Rated 5 out of 5 stars

Very swift service.

Very swift service.
I had a problem (my fault I wiped the SD card) and Jon was easy to talk to on the phone and when I sent the card back it was repaired extremely quickly.
Great service.

December 17, 2025
Rated 5 out of 5 stars

I HAVE BOUGHTA NUMBER OF UNITS OVER…

I HAVE BOUGHTA NUMBER OF UNITS OVER THE YEARS FROM THIS SUPERB OUTLET AND NOT REGRETTED IT ONE BIT . THESE GUYS LIKE ANDY AND JOHN REALLY GET CUSTOMER SERVICE - A RARE THING THESE DAYS - THE TRAINING IS EXCEPTIONAL AND AFTER SALES CARE SECOND TO NONE - HIGHLY RECOMMENDED

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

New lease of life for Satmap GPS

I bought a battery pack and a waterproof phone case to power and hold my Satmap GPS unit which had a failing battery. The battery for the unit is no longer available since Satmap have gone out of business. The purchases are brilliant and work really well. The case is waterproof and the touch screen still operates through the case. My failing GPS unit has been given a new lease of life

November 26, 2025
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Rated 5 out of 5 stars

The right people & the right company

Lynn& John were super helpful and knowledgeable and helped me decide on the right device. It made me also realise that this is absolutely the right company to do business with. A pleasure from beginning to end. Many thanks

November 27, 2025
Rated 5 out of 5 stars

Fantastic service.

I have bought two units from GPS training. Faultless customer service and quality in everything from support to sales. Really pleased and wouldnt use anyone else.

November 25, 2025
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Rated 5 out of 5 stars

GPS accessories..

Spoke to John on the phone, established the items I required were in stock and collected them later in the day.
Great service, and had the items I needed the very same day. Can’t ask for more or better than that.

November 10, 2025
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Rated 5 out of 5 stars

Great support

Bought a handheld garmin gps, with access to the gold training included. Really helpful videos covering all aspects of use. Very clear and will help me make the most of the device. I would have struggled to work it out as clearly with garmin manual and probably would have spent a lot of time doing so.

October 30, 2025
Rated 5 out of 5 stars

First Class

Bought a new GPS unit from here, mainly as their helpful reviews online were so helpful in helping to decide on the right GPS unit, so it seemed right to let them have the sale. Additionally got a years access to an online training package which was really worth it, and whilst I haven't had to use it, they are happy to answer questions. Wish more companies were like this!

May 15, 2025
Rated 5 out of 5 stars

Outstanding product knowledge and…

Outstanding product knowledge and unbeatable service. GPS Training certainly lived up to their reputation as the UK’s best retailer of GPS equipment. Questions were answered quickly and in depth, and their follow up support and training can’t be beaten.

October 29, 2025

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